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Wrong James Conway?

Mr. James B. Conway

Direct Phone: (617) ***-****       

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Institute for Healthcare Improvement

20 University Rd. 7Th Floor

Cambridge, Massachusetts 02138

United States

Company Description

IHI is a leader in health and health care improvement worldwide. For more than 25 years, we have partnered with visionaries, leaders, and front-line practitioners around the globe to spark bold, inventive ways to improve the health of individuals and popu ... more

Find other employees at this company (385)

Background Information

Employment History

MSSenior Consultant

Safe & Reliable Healthcare LLC

Vice Chair NE Board

American Cancer Society Inc

Principal, Governance and Executive Leadership

Pascal Metrics Inc


Massachusetts Coalition for the Prevention of Medical Errors

Member of the Clinical Issues Advisory Council
Massachusetts Hospital Association

Board Member
Boston Ronald McDonald House

Member of the Executive Committee

Member of the Committee
Institute of Medicine

Board Member

Board Member
Winchester Hospital

Member of the Commonwealth
Massachusetts Quality and Cost Council

Lucian Leape Institute for the National Patient Safety Foundation

IOM Committee on Identifying and Preventing Medication Errors

JCAHO Sentinel Event Alert Advisory Group

Board of Trustees Member
Lahey Health hospitals

Board Member

Board Member of Region
American Cancer Society Inc

Board Member
Medically-Induced Trauma Support Services

Board Member

Senior Fellow

IHI Senior Fellow

Senior Fellow
Harland Clarke Corp

Senior Fellow, Institute for Healthcare Improvement, Adjunct Faculty, Harvard School of Public Health
Boston , MA

Board Member
National Initiative for Children's Healthcare Quality

Member of the Executive Committee
Masco Corporation

Board Member
Missouri Hospital Association

Executive Vice President and Chief Operating Officer
Dana-Farber Cancer Institute

The Joint Commission

Adjunct Lecturer
Harvard University

National Patient Safety Foundation

CareScience Inc


Dana Farber Cancer Institute

Dana-Farber Cancer Institute

Boston , MA



Picker Institute



Harvard School of Public Health


Lucian Leape Institute for the National Patient Safety Foundation

Master of Science degree

Lesley College

bachelor's degree


bachelor's degree

Boston State College

bachelor's degree

University of Massachusetts , Boston

master of science degree

Lesly College in Cambridge , Massachusetts

Web References (154 Total References)

MITSS News & Events [cached]

James Conway, MS SVP, Institute for Healthcare Improvement (IHI)

MITSS Board of Directors [cached]

James B. Conway -- Special Advisor to the Board

James B. Conway -- Special Advisor to the Board
Jim Conway is an adjunct faculty member of the Harvard School of Public Health and a Senior Fellow at the Institute for Healthcare Improvement [IHI]. He has served IHI as Senior Vice President from 2006-2009 and Senior Fellow from 2005-2006. From 1995-2005, he was Executive Vice President and Chief Operating Officer of Dana-Farber Cancer Institute. Prior to joining DFCI, he had a 27-year career at Children's Hospital, Boston in Radiology Administration, Finance, and as Assistant Hospital Director. His areas of expertise and interest include governance and executive leadership, patient safety, change management, and patient-/ family-centered care.
He holds a Master of Science degree from Lesley College, Cambridge, MA. Jim is the winner of numerous awards including the 1999 ACHE Mass. Regents Award, the 2001 first Individual Leadership Award in Patient Safety by the Joint Commission on Accreditation of Healthcare Organizations and the National Committee for Quality Assurance. In 2008, he received the Picker Award for Excellence in the Advancement of Patient Centered Care and in 2009 the Mary Davis Barber Heart of Hospice Award from the Mass. Hospice and Palliative Care Federation. A Fellow of the American College of Healthcare Executives, he is a member of the Clinical Issues Advisory Council of the Massachusetts Hospital Association, and is a Distinguished Advisor to the Lucian Leape Institute for the National Patient Safety Foundation. Board service includes: board chair, The Partnership for Healthcare Excellence; board member, Winchester Hospital; board member, Medically Induced Trauma Support Services (MITSS); board member, Health Research and Education Trust (HRET); board member NICHQ and Board of Advisors, American Cancer Society, New England Region. In government service, he is a member of the Commonwealth of Massachusetts Quality and Cost Council.

WIHI: Reports from the Frontlines of Effective Crisis Management [cached]

James Conway, MS, FACHE, Senior Fellow, Institute for Healthcare Improvement; Adjunct Faculty, Harvard School of Public Health

When IHI published a white paper last year written by Jim Conway and three colleagues, there was little doubt that health care organizations were seeking guidance on the best and most transparent ways to prepare for and respond to serious medical crises. However, the September 2010 publication of Respectful Management of Serious Clinical Adverse Events, hit a nerve (in the best sense) that even the authors couldn't have predicted: there have been thousands of downloads of the white paper from, and dozens of organizations and health care providers have been eager to spread its guiding content far and wide.
Not only that, the compilation of tools and best practices - from having a plan ready to be implemented, to enacting the plan, to ensuring that everyone affected has what they need, when they need it - wound up serving as a resource for several hospitals facing unfortunate clinical occurrences. Leaders from two of the affected hospitals - Michael Fisher and Uma Kotagal from Cincinnati Children's and Tony Armada from Advocate Lutheran - join Jim Conway to discuss what they learned, in real time, about the critical importance of making crisis management a part of every organization's culture of quality and safety.

Earlier this month, during Patient Safety ... [cached]

Earlier this month, during Patient Safety Awareness Week, Jim Conway contributed new resources for improving the understanding of and response to serious clinical adverse events. Conway, a well-known champion of patients and families, former senior vice president at the Institute for Healthcare Improvement (IHI), and adjunct faculty at Harvard School of Public Health, appeared as a guest blogger on Health Care for All's Healthy Blog. In his post, "Serious Clinical Adverse Events: Learning Through the Eyes of Patients and Family Members," Conway recalls patient stories that have made a difference to him and others and introduces new sources he helped IHI add to its existing list available online at "Leadership Response to a Sentinel Event: Respectful, Effective Crisis Management."

The keynote address was given by ... [cached]

The keynote address was given by James B. Conway, who is Senior Fellow of the Institute for Health Care Improvement and Senior Consultant at Dana-Farber Cancer Institute.

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