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This profile was last updated on 10/9/14  and contains information from public web pages and contributions from the ZoomInfo community.

Founder and Executive Director

Local Address: San Francisco, California, United States
1202 Lexington Ave. Suite 335
New York , New York 10028
United States

Company Description: AirCraft Casualty Emotional Support Services (ACCESS) is a San Francisco based national non-political, non-profit, tax-exempt (501c3) organization established in...   more

Employment History

  • Founder and Executive Director
    AirCraft Casualty Emotional Support Services

Board Memberships and Affiliations

  • Board Member
  • Founder
    AirCraft Casualty Emotional Support Services


  • B.A. , Sociology
    University of Wisconsin-Madison
  • Mount Holyoke College
  • Harvard University
  • Tulane University
  • B.A. , Sociology
    University of Wisconsin
53 Total References
Web References
The reactions are understandable, said ..., 9 Oct 2014 [cached]
The reactions are understandable, said Heidi Snow, the founder of ACCESS, an organization that provides grief support to people affected by or involved in air disasters. "I think that what we have been hearing is that basically this isn't enough evidence to change the grieving process," she told CNN's Erin Burnett. "Some people are still holding on to hope and really need more than these words." "They need to see actual parts of the plane and really learn that their loved ones were actually on board by getting some remains back," said Snow, who lost her fiancé on TWA Flight 800, which crashed in 1996. "I am so glad there is some new information coming to them," she said of the Malaysian announcement. "But really, without anything tangible, they are still going back and forth."
Malaysian Acting Transportation Minister Hishammuddin Hussein said Tuesday he understood that relatives found it difficult to accept the news without hard evidence. "Until we can find the debris, and then we can confirm the debris is from MH370, it is very difficult for me to have closure for the families," he said.
Heidi Snow Cinader, ..., 28 July 2014 [cached]
Heidi Snow Cinader, ACCESS Founder & Executive Director
Author, Surviving Sudden Loss: Stories from those who have lived it
ACCESS: Board of Directors, 25 Nov 2013 [cached]
Heidi Snow ACCESS Founder / Executive Director
Heidi Snow's world was ..., 28 July 2014 [cached]
Heidi Snow's world was forever changed on July 17, 1996 when her fiancé Michel Breistroff died aboard TWA Flight 800.
Heidi discovered, however, as many do following a sudden loss, that she did not need to move away from the grief, but through it. She realized that what was missing was a long-term, non-political, non-denominational, peer grief support network for those touched by air disasters. She wanted everyone to have the opportunity to find support, and more importantly, hope for the future. So shortly after Michel's death, in the fall of 1996, Heidi founded the non-profit organization AirCraft Casualty Emotional Support Services (ACCESS)
Heidi Snow, interview by Chuck Scarborough.NBC Nightly News NYCClick image to see video
Heidi formed a board of directors and an advisory board that included New York's Mayor Rudy Giuliani and Governor George Pataki, as well as Rabbi Harold S. Kushner, the author of the best seller, When Bad Things Happen to Good People.
Heidi has raised the necessary resources through grants, capital campaigns, and large-scale fundraising events to enable ACCESS to grow. Contributions have come from hundreds of companies and foundations including The Morgan Stanley Foundation, Wells Fargo Foundation, JetBlue Airways, the United Way and hundreds of other major corporations and individuals nationwide.
Heidi has been featured in major news publications and appeared on major television networks including: The New York Times, People Magazine, Life Magazine, Larry King Live, The Ananda Lewis Show, National Geographic Channel, A&E, CNN, CBS, NBC, ABC, and Fox. Heidi was the New Yorker of the Week on the NY1 News channel in New York City.
Heidi presents Crisis Communications Sensitivity Training Workshops to companies and airlines who work with those affected by air disasters to ensure that employees will be appropriately understanding and responsive to the bereaved.
Heidi has trained care teams and air disaster responders at JetBlue Airways, Southwest Airlines, Air New Zealand, Qatar Airways, SkyWest, Heritage Flight Charter Airline Company, Travelers Aviation, New York City Medical Examiners Office, San Francisco International Airport Emergency Operations Team, The National Transportation & Safety Board (NTSB) and the American Red Cross.
Heidi has consulted and provided evaluation services during full-scale air disaster emergency response exercises which include an air disaster water landing drill at San Francisco International Airport and JetBlue Airways emergency air disaster response drill at John F. Kennedy Airport.
Heidi at SFO Airport participating in and evaluating a full scale water landing airplane crash emergency response drill
Heidi has presented to clinicians and disaster response workers at the Sixth World Congress on Stress, Trauma and Coping, sponsored by the International Critical Incident Stress Foundation (ICISF) in New York and the NJ Self-Help Center. She has spoken about surviving trauma at the Tragedy Assistance Program for Survivors (TAPS) in Washington D.C.
After 9/11 Heidi designed and implemented counseling workshops for the loved ones of the victims, employees who witnessed the events of 9/11 and trained crisis responders in New York City and Boston.
Heidi has interviewed hundreds of people affected by air disasters from around the world and produced a film called For Survivors by Survivors to assist grieving individuals and to train airlines, disaster response teams and individuals who provide care or services to those who have lost loved ones suddenly.
Heidi published the book Surviving Sudden Loss: Stories from those who have lived it, Forward written by Mayor Rudolph Giuliani.
Heidi earned her B.A. in Sociology from the University of Wisconsin-Madison where she was a member of the Sociological Honors Society and Alpha Kappa Delta. She studied business administration and marketing and continued her education at Harvard University, Tulane University, and Mount Holyoke College. Prior to founding ACCESS, Heidi was certified by the Securities and Exchange Commission (SEC) and worked at Putnam Investments and on Wall Street. She was a hedge fund trading assistant and the first employee at Third Point Partners, LLC.
Heidi Snow ..., 28 July 2014 [cached]
Heidi Snow
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