Share This Profile
Share this profile on Facebook.
Link to this profile on LinkedIn.
Tweet this profile on Twitter.
Email a link to this profile.
See other services through which you can share this profile.
This profile was last updated on 11/15/13  and contains information from public web pages and contributions from the ZoomInfo community.

Customer Experience Director

Starbucks Coffee Company
Starbucks Corporation
2401 Utah Avenue South
Seattle, Washington 98134
United States

Company Description: Starbucks Corporation (Starbucks) purchases and roasts whole bean coffees and sells them, along with fresh, rich-brewed coffees, Italian-style espresso beverages,...   more
Background

Employment History

Board Memberships and Affiliations

Education

  • bachelor's degree , Finance and Accounting
    Indiana University
  • M.B.A. , Marketing and Management
    New York University
Web References
Moyer Foundation - Board Bios
www.moyerfoundation.org, 10 July 2013 [cached]
Heather Hager Customer Experience Director, Starbucks As a customer experience director at Starbucks Coffee Company, Heather has responsibility for retail store segmentation and customer journey. In this role she is focused on making it easy to be a customer and enabling partners to deliver their best in each of Starbucks nearly 18,000 stores.
During her 10 years at Starbucks, Heather has built an international entertainment business, launched the U.S. healthy snack platform and grown the domestic brewed coffee business to over a billion dollars through strategic customer-focused innovation, including Starbucks Blonde Roast. Prior to Starbucks, Heather gained multi-disciplinary experience at Limited Brands, J. Crew Group and Price Waterhouse LLP.
Heather serves on the Board of Directors of The Team Jesse Foundation committed to providing education and support to families of fallen soldiers, with an emphasis on early childhood development for youth who have lost a loved one in service to our country. Through her Team Jesse Foundation role, Heather discovered Camp Erin and became an avid supporter of The Moyer Foundation's programs dedicated to helping children in distress.
Heather received a bachelor's degree in Finance and Accounting from Indiana University and earned an M.B.A. in Marketing and Management from New York University. She currently lives in Seattle, WA with her husband Kevin and their two whippets Java and Moka. Outside of work, she enjoys yoga, scuba diving, hiking, fashion and interior design.
Moyer Foundation - Board / Advisory
www.moyerfoundation.org, 10 July 2013 [cached]
Heather Hager - Bio Customer Experience Director Starbucks
Heather Hager - Chief ...
teamjesse.org, 6 May 2011 [cached]
Heather Hager - Chief Marketing Officer Starbucks Coffee Company
We are glad to have back ...
www.ridewithoutlimits.org [cached]
We are glad to have back Austin, Jim, Joe and Matt and new team members John, Heather and Ryan.
...
Heather Hager
Other People with the name "Hager":
Other ZoomInfo Searches
Accelerate your business with the industry's most comprehensive profiles on business people and companies.
Find business contacts by city, industry and title. Our B2B directory has just-verified and in-depth profiles, plus the market's top tools for searching, targeting and tracking.
Atlanta | Boston | Chicago | Houston | Los Angeles | New York
Browse ZoomInfo's business people directory. Our professional profiles include verified contact information, biography, work history, affiliations and more.
Browse ZoomInfo's company directory. Our company profiles include corporate background information, detailed descriptions, and links to comprehensive employee profiles with verified contact information.
zirhbt201304