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This profile was last updated on 6/20/14  and contains information from public web pages and contributions from the ZoomInfo community.

Hans R. Montenegro

Wrong Hans R. Montenegro?

Director, Human Resources

Local Address: Manila, Philippines
Convergys Corporation
201 East Fourth Street
Cincinnati, Ohio 45202
United States

Company Description: Convergys Corporation (Convergys) is engaged in relationship management. It has three segments: Customer Management, which provides agent-assisted services,...   more

Employment History

  • Senior Manager
    Convergys Corporation
  • Country Manager, Philippines
    NorthgateArinso Inc
  • Director, Human Resources
    Associated Broadcasting Company (TV5)
  • Associate Director, Human Resources
    The Nielsen Company
  • Associate Director, Human Resources
  • Country Manager
8 Total References
Web References
For almost 50 NorthgateArinso employees ..., 4 Sept 2012 [cached]
For almost 50 NorthgateArinso employees affected by the storms, country manager Hans Montenegro said accommodation, meals, clothing, and laundry allowances were provided over two days.
NorthgateArinso (NGA), the ..., 9 June 2011 [cached]
NorthgateArinso (NGA), the global provider of HR systems and services, has appointed Hans Montenegro to the position of Country Manager for the Philippines. Montenegro will spearhead the company's growth in the region and have responsibility for all aspects of the company's Philippine operations.
Initially hired as Director for Business Development in 2010, Montenegro has continuously demonstrated his commitment to the company and to the Philippine HR market through various initiatives. These include the launch of Preceda, a web-based, end-to-end people management solution specifically tailored for the Philippine payroll market, in March 2011. He also partnered with a large, local 3000-employee hospital as the launch client for Preceda and worked closely with SAP Philippines to become the preferred vendor of Zuellig Pharmaceutical Corporation for the implementation of their SAP HCM solution.
Montenegro brings a wealth of high-tech and consulting expertise and business leadership skills to the NGA leadership team. Prior to joining NGA, he oversaw the management and coordination of human resource activities in the Philippines for The Nielsen Company and worked as senior manager for corporate recruitment at Convergys Corporation in Manila.
"Montenegro's experience will be invaluable as we continue to break new ground in HR solutions," commented Gery Messer, President for Asia Pacific, Middle East and Africa (APMEA) at NGA. "With Montenegro, and the rest of NGA's proven management team, we have in place both the operational strength and the passion for innovation that are so critical for delivering on the products and services our customers need long-term."
Learn about Philippines back office outsourcing and offshore outsourcing IT at, 3 April 2008 [cached]
Hans Montenegro, Convergys Corporation
CITATIONS for the Asia CEO Awards - Recognizing International Leadership Excellence in Philippines, 20 Feb 2011 [cached]
Hans Montenegro, Business Consuling Director of NorthgateArinso (sponsor);
Hans Montenegro PHOTO BY RUY ... [cached]
But for Hans Montenegro, what he does today could very well be one of his biggest "dream roles" in life. He is the current country manager of NorthgateArinso, a leading global human resources (HR) provider. His company offers HR business solutions through HR Technology, Outsourcing and Consulting.
NorthgateArinso traces its roots to the United Kingdom and Belgium. While the company is now US-owned, the original company, Northgate Information Systems, is one of the biggest payroll companies in the public sector in the UK.
Until now, "at least one of every three British is being paid through a Northgate payslip," according to Montenegro.
According to Montenegro, the growth strategy the company employed was either to "build or buy, and it was quicker to buy. That's where the decision to buy the HR line of business of Convergys was born, and Convergys HR was sold to NorthgateArinso in the first quarter of 2010. They also applied the same strategy in Australia, buying a 30-year-old company called Meller. That is why Montenegro claimed that NorthgateArinso is present in "every continent of the world," clarifying that they are now in about 100 countries.
At present, NorthgateArinso Philippines is one of the biggest in Asia Pacific. Since it opened in 2006, its scope of operations covers all the functions, from delivery and implementation, to sales and operations. The company runs the gamut of all HR services and practices, providing the software in many different forms, some of which are proprietary.
By focusing on HR, Montenegro explained that the company's strategy was to be "the master of one, instead of being the jack of all trades. Currently, NorthgateArinso provides its clients the whole range of services from hosting, implementation, proprietary solutions, outsourcing and consulting. The company employs about 600 people servicing local, regional and global accounts.
Montenegro said that their clients are businesses that are seeking to upgrade and revolutionize their HR service delivery models. He is quite optimistic in their growth here in the Philippines, as more businesses and individuals become more tech-savvy and are no longer reluctant to embrace newer technology.
He admitted that his work is completely different from where he started. He shared that he took up pre-med in college, intending to become a psychiatrist. In his fourth year, he took up one subject called Industrial Organization Psychology, which deals with the psychology of the workforce, otherwise simply known as HR, which caught his interest. His career took a slight detour when, after graduation, he entered local show business. Of course he knew that it was a temporary thing.
Later on, Montenegro decided to pursue further studies at Santa Clara University in San Francisco. He came back to the Philippines in 2001 because of the "bubble burst" among "dotcom companies" that affected much of the Bay Area at the time.
He also admitted that the shift from show business to the corporate world was not easy. But he struggled until he finally found his own niche in the world of HR, as head of the HR Department of ABC5 when Tonyboy Cojuangco acquired the network. Soon after, he transferred to the vibrant BPO industry, and today, he is happy to be at the helm of one of the world's leading HR providers.
So in the end, he ended doing what interested him in his youth. Despite the setbacks, he never lost sight of his goal to be in the world where he wants to be-a world that deals with people and human interests and hopefully making impersonal technology a little bit more personal while efficiently helping run businesses at the same time.
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