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Wrong H. Harrington?

Dr. H. Harrington James

International Quality Advisor

Ernst & Young LLP

HQ Phone: (212) 773-3000

Ernst & Young LLP

5 Times Square

New York, New York 10036

United States

Company Description

Ernst & Young is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 130,000 people are united by our shared values and an unwavering commitment to quality. We make a difference by helping our people, our clients and our w ... more

Find other employees at this company (97,068)

Background Information

Employment History

Board Member
Harrington Group International LLC


American Society for Quality

Honorary Member
International Academy for Quality

Level Member
ISO/TC 176

Operations And Supply Chain Management Advisor

Member of Advisory Board
Emerald Group Publishing Limited


B.S. degree
North Central College

DePaul University

Engineering Management

Web References (187 Total References)

What are Business Process Improvements? | Development in Business Atlanta Georgia: Lemongrass Consulting | business support services

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The methodology was first documented in Dr. H. James Harrington's 1991 book Business Process Improvement; and 1997 Business Process Improvement Workbook-Documentation, Analysis, Design, and Management of Business Process Improvement. Dr. Harrington was an international Quality Advisor for Ernst & Young and discussed how to apply manufacturing quality improvements to service industries.

The Lean Management Systems Handbook

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In the book, Tech Trending, H. James Harrington was referred to as "the quintessential tech trender. The New York Times referred to him as having a "… knack for synthesis and an open mind about packaging his knowledge and experience in new ways-characteristics that may matter more as prerequisites for new economy success than technical wizardry…. Tom Peters, the author, stated, "I fervently hope that Harrington's readers will not only benefit from the thoroughness of his effort but will also 'smell' the fundamental nature of the challenge for change that he mounts.

William Clinton, past president of the United States, appointed Dr. Harrington to serve as an Ambassador of Good Will.
The host, William Shatner, stated: "You (Dr. Harrington) manage an entrepreneurial company that moves America forward.
Dr. Harrington now serves as the chief executive officer for the Harrington Institute. He also serves as the chairman of the board for a number of businesses. Dr. Harrington is recognized as one of the world leaders in applying performance improvement methodologies to business processes. He has an excellent record of coming into an organization, working as its CEO or COO, resulting in a major improvement in its financial and quality performance.
In February 2002, Dr. Harrington retired as the COO of Systemcorp A.L.G., the leading supplier of knowledge management and project management software solutions when Systemcorp was purchased by IBM. Before this, he served as a principal and one of the leaders in the Process Innovation Group at Ernst & Young; he retired from Ernst & Young when it was purchased by Cap Gemini. Dr. Harrington joined Ernst & Young when Ernst & Young purchased Harrington, Hurd & Rieker, a consulting firm that he started. Before that, he was with IBM for over 40 years as a senior engineer and project manager.
Dr. Harrington is the past chairman and past president of the prestigious International Academy for Quality and of the American Society for Quality Control (ASQC). He is also an active member of the Global Knowledge Economics Council.
H. James Harrington was elected to the honorary level of the International Academy for Quality, which is the highest level of recognition in the quality profession. Dr. Harrington is a government-registered quality engineer, a certified quality and reliability engineer by the ASQC, and a permanent certified professional manager by the Institute of Certified Professional Managers. He is a certified Master Six Sigma Black Belt and received the title of Six Sigma Grand Master. He earned an MBA and PhD. in engineering management and a BS in electrical engineering. In 2013, the Degree of Doctor of philosophy was conferred on him by the Sudan Academy of Sciences for his "immense contributions, remarkable achievements, and distinguished accomplishments in the field of quality management, business excellence, and innovation, covering wider range of geographical locations and countries.
His contributions to performance improvement around the world have brought him many honors. He was appointed the honorary advisor to the China Quality Control Association, and was elected to the Singapore Productivity Hall of Fame in 1990. He has been named lifetime honorary president of the Asia Pacific Quality Control Organization and honorary director of the Association Chilean de Control de Calidad. In 2006, Dr. Harrington accepted the honorary chairman position of Quality Technology Park of Iran.
H. James Harrington has been elected a fellow of the British Quality Control Organization and the ASQC. In 2008, he was elected to be an honorary fellow of the Iran Quality Association and Azerbaijan Quality Association. He was also elected an honorary member of the quality societies in Taiwan, Argentina, Brazil, Colombia, and Singapore. He is also listed in the "Who's-Who Worldwide" and "Men of Distinction Worldwide.

Author: H. James ...

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Author: H. James Harrington

H. James Harrington, International Quality Advisor for Ernst & Young, knows what it takes to execute a successful benchmarking program--and shows you how in The Complete Benchmarking Implementation Guide. This authoritative how-to packs all the forms, procedures, advice, and action plans you need to benchmark any type of product, equipment, manufacturing process, or business. Harrington walks you through the 5 phases and 20 activities of an effective program, delivering expert guidance every step of the way.

Pat's Bookshelf | Favorite Selections from the Soltys, Inc. Library

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H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. With over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.

Pat's Bookshelf | Favorite Selections from the Soltys, Inc. Library

soltys-inc.com [cached]

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. With over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.

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