Graham Burns, of the Association of Secondary Ticket Agencies (Asta), said it was a "rip-off". Islington Council's
Trading Standards team is investigating the company.
...Between 400-800 people were estimated to have been locked out of the events, according to Asta chairman Mr Burns.
"They've taken this opportunity to fleece the general public and the fallout has been quite spectacular," he
Fans who paid for tickets with credit cards or Visa debit cards should contact their card issuers for refunds, Mr Burns
Agencies that belong to Asta
are reliable, he
said - but SOS had not signed up to the organisation. The secondary sector is becoming more reputable, with Asta putting in place a code of practice and code of ethics for its members, he added.