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...Georgina ToyCustomer Services SupervisorGeorgina Toy
successfully combines her
part-time role as a supervisor at Southern Water
with bringing up her
two children.She joined the company in 2000 as a Customer Services assistant, answering bill enquiries in the Customer Service Centre.
Since then she
has gained an NVQ in Customer Services and undertaken several in-house courses to be promoted to a senior Customer Services advisor.Georgina
, 26, switched to part-time working when her
three-year-old daughter Lucy was born. After standing in for supervisors on a regular basis, she has now been promoted to a Customer Services supervisor, overseeing a team of 30 staff answering written enquiries.She
job shares two-and-a-half days a week with a colleague.Georgina
is also a keen supporter of the company's water efficiency promotions and takes part in road shows and regional promotions.She
said: "Southern Water's flexibility has allowed me to combine work and being a parent and continue in my training and career progression.
"It's definitely a child-friendly company."