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This profile was last updated on 10/22/14  and contains information from public web pages and contributions from the ZoomInfo community.

George S. Quay IV

Wrong George S. Quay IV?

Managing Partner

Local Address: St. Petersburg, Florida, United States
Weller Residential
 
Background

Employment History

  • Principal
    Weller Residential
  • President
    Leading Apartments
  • Administrative Coordinator To Vice President and General Manager
    Village Suites
  • President and Chief Operating Officer
    Village Green Companies
  • Senior Vice President of Strategic Planning
    Village Green Companies
  • President and Chief Operating Officer
    Multifamily Executive Magazine

Board Memberships and Affiliations

  • Founder
    Weller Residential
  • Founder
    Leading Apartments
  • Founder
    Village Suites
62 Total References
Web References
About - Weller Residential Housing & Apartments
www.wellerres.com, 22 Oct 2014 [cached]
George Quay, Principal
George Quay - Weller Residential Housing & Apartments
www.wellerres.com, 22 Oct 2014 [cached]
George Quay
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Home>George Quay
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George Quay is responsible for the oversight of the operating company, corporate goals and overall strategic plan for Weller. Prior to forming Weller, George was President and COO of Village Green, a leading multifamily company based in Detroit, MI. George held this position for twelve years, growing the company from 23,000 units to 38,000 units, increasing net income over 20% on a compounded annual basis, and earning him Executive of the Year in 2003 by Multifamily Executive Magazine, the industry's leading journal. George started with Village Green when he founded Village Suites in 1990, a corporate housing company, which he grew to 1,300 units and 5 offices. Village Suites was sold to Globe Business Resources in 1998 requiring George to depart from Village Green. Upon expiration of his contract, George returned to Village Green in 2000 and founded Leading Furnished Suites, another corporate housing company, before taking the roll as President and COO. George is a member of the National Multi Housing Council's Board of Directors and currently resides in St. Petersburg Fl.
2003 Executive of the Year - Management, Business, Customer Satisfaction, Multifamily Trends, Apartments, Property Management, Customer Service, Leasing Agents - Multifamily Executive Magazine Page 1 of 5
www.multifamilyexecutiveonline.com, 23 Oct 2012 [cached]
It takes a Village: Customer Service is No. 1 in George Quay's Play Book - and at Village Green, Everyone's on the Starting Line-Up.
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Quay will say he didn't win the award. It was the leasing agents and maintenance technicians at Village Green Cos. that won the award. And the people in human resources and accounting at the company's headquarters in Farmington Hills, Mich., won it, as well. "I always say I am kind of like a conductor in an orchestra where my role is to create an environment where talent can thrive," Quay explains. "I don't rent the apartment. I don't clean the hallways. I don't service our residents day in and day out. I just put an organizational structure together that allows people who do the work at Village Green to succeed."
But it was Quay who lead Village Green, which owns or manages 27,000 units in eight Midwestern states, through some tumultuous change during the past three years. When Quay took over as the company's president and COO in 2000, after almost two years away from the company, the portfolio faced a big challenge. The recession was beginning. For the company to remain competitive, Quay had to make some tough choices.
George S. Quay, President and COO, Village Green Cos.
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George S. Quay, President and COO, Village Green Cos.
He started by trimming organizational fat in some departments. Then he revamped the recruiting, hiring, training, and evaluating of employees; centralized the company's buying process; and reorganized the corporate office. Three years later, these changes, even though their full impact hasn't been felt, can be considered a financial success - net income is up 58 percent and revenue 24 percent.
Homecoming
Coming back to Village Green was not easy for Quay. It's where he started his multifamily career in 1989 after serving as an assistant general manager for a Hyatt hotel. Serving in a variety of managerial capacities, Quay rose to general manager of Village Suites, the company's corporate housing arm.
He grew the once-shaky enterprise nearly 800 percent in nine years. Then, in 1998, Global Business Resources Inc., an extended stay provider in Cincinnati, acquired Village Suites. As part of the agreement, Quay moved with the company to Scottsdale, Ariz.
A year and a half later, though, Quay left Global Business. He raised capital to launch Leading Apartments, a company that matches employees of Fortune 2000 companies with luxury furnished and unfurnished apartments throughout the world.
Village Green happened to be an investor in this venture, so Quay often met with Jonathan Holtzman, the company's chairman and CEO, to go over Leading Apartments' financial progress.
...
Holtzman wanted Quay to replace the recently departed president and COO Terry Schwartz, the 1996 Multifamily Executive Executive of the Year.
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Initially, Quay said no, for a variety of reasons. After growing up in Pittsburgh and living in Detroit, he enjoyed his life in sunny Arizona, and he didn't want to uproot his family. Also, he had a good relationship with Holtzman, which he didn't want to jeopardize.
But perhaps most important, he didn't want to run the Village Green that he knew - a company where executives merely carried out Holtzman's orders. Quay wanted to be a partner. "I did not want to walk into an environment where I did not have the opportunity to have some leadership direction opportunities," he explains. A few conversations later, Holtzman agreed on the partnership, allowing Quay to drive change through the organization, with a focus on customer service.
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Quay says they are still hammering out the details on making him a partner in the company, but he already has ownership in the properties the company has bought or developed since his return.
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George S. Quay
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George S. Quay
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George S. Quay
George Quay, 2003 Multifamily Executive of the Year, Resigns From Village Green
President and COO of Farmington, Mich.-based Village Green Cos., George Quay, resigned...
Village Green
Village Green Promotes ...
www.villagegreen.com, 6 May 2003 [cached]
Village Green Promotes Quay to President/COO
05/06/2003
FARMINGTON HILLS, MI - Village Green Companies, the Midwest's leading developer and manager of luxury apartment communities, today announced that George S. Quay IV has been promoted from Chief Operating Officer to President and Chief Operating Officer.Quay is in his 14th year with Village Green Companies, with extensive expertise in corporate housing, operational and procedural improvements, new market development and expansion and a record of consistent revenue growth, cost reductions and net operating improvement in all of his previous positions.
Quay first joined the organization in 1990 as administrative coordinator to the chief executive officer, where he was responsible, among other things, for the launch of Village Suites, the company's corporate housing division.Two years later, he was promoted to general manager.Under Quay's direction, Village Suites saw nearly 800% growth.With corporate headquarters based in Farmington Hills, Michigan, five regional offices were opened in Cincinnati, Chicago, Cleveland, Milwaukee, and Minneapolis.
In 1995, Quay and Village Suites acquired Executive Accommodations, then one of the largest corporate housing providers in Chicago, and Quay was promoted to vice president/general manager.By 1997, Village Suites became the largest corporate housing operator in the Midwest and one of the five largest in the nation.A year later, Quay successfully negotiated the sale of Village Suites to Globe Business Resources, a national corporate housing company publicly traded on the NASDAQ, where he served as vice president and director of national sales until April 1, 2000.
In 2000, Quay was appointed president of Leading Apartments, a company designed to align the world's most luxurious multifamily assets into an exclusive membership network.Later that year, he was appointed senior vice president of strategic planning for Village Green Companies and assumed direct oversight of Village Green's various operating departments and committees.In September of 2002 he was promoted to COO and assumed control of all of the company's operations with responsibility for day-to-day execution and overall strategic growth and implementation.He has introduced substantial improvements that tighten controls, reduce costs and expand on new business opportunities and has helped to recruit top industry talent to join the Village Green team.Today, programs such as Village Green's LeasEquity home purchase program, On-Line Concierge resident services initiative and extensive associate recruiting, training, reward and internal promotion programs are recognized as industry bests.
"George has been instrumental in helping Village Green Companies become recognized as the leading operator of multifamily assets in the Midwest," said Jonathan Holtzman, Village Green Companies Chairman and Chief Executive Officer.
Village Green Luxury Apartments
test.villagegreen.com, 22 Oct 2003 [cached]
FARMINGTON HILLS, MI - In recognition of his innovations and successes at the helm of the Midwest's leading developer and manager of luxury apartment communities, Village Green Companies President and Chief Operating Officer George S. Quay IV was named "Executive of the Year" by Multifamily Executive magazine at its annual educational conference in Las Vegas last week.Now in his 14th year with Village Green Companies, Quay was promoted to President in April 2003 and is directly responsible for all operating aspects of Village Green Companies, including its Management Company, Residential Development and Communications entities, and the company's overall strategic growth.
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Quay, 37, is also distinguished as the award's youngest recipient.He will be featured on the cover of Multifamily Executive's December 2003 issue.
In his past three years as COO and most recently President/COO, Village Green has realized a 58 percent increase in net income and a 24 percent increase in revenue over the last three years despite one of the worst multifamily housing markets due to the economy, recession and low interest rates.Much of Quay's efforts and accomplishments as President and as COO have encompassed the seamless integration of Village Green's business units and the implementation of new processes and improvements.He also directs the efforts and goals of the company's Information Technology, Marketing, Leasing, Risk Management and Ancillary Revenue operations.
Village Green currently owns or manages over 27,000 apartments within nearly 100 apartment communities in eight states.The company is headquartered in Farmington Hills, MI with regional offices in Chicago, Minneapolis and Cincinnati.Quay chairs the company's executive committee and also directly oversees Village Green's Quality Committee, Procurement Committee and E-Committee.He reports directly to CEO/Chairman Jonathan Holtzman and the Board of Directors, of which he is also a member.
Early in his career, Quay cultivated the Village Suites program during his nine-year involvement with that Village Green subsidiary.Advancing from Administrative Coordinator to Vice President and General Manager of Village Suites, which was the Midwest's largest independent corporate housing operator with over 60 employees, he grew the program to an annualized average of 975 units between offices in six Midwest markets.During his tenure with the organization, Village Suites experienced nearly 800% growth and was successfully sold to Global Business Resources, Inc in 1998.
Quay served as VP and Director of National Sales for Global Business Resources from mid-1998 to mid-2000, then rejoined Village Green where he has been instrumental in spearheading the company's rapid market and product growth.Quay was also key in developing Leading Apartments, an exclusive marketing organization created to recognize and promote the world's most luxurious multifamily assets, and currently serves as that organization's President.
His current initiatives include implementing a merchandising approach to Village Green assets that leverages brand equity; reaching ambitious product, personnel and market growth goals; directing the company's expansion in/return to corporate housing, the expansion of our third-party management portfolio and our preferred vendor relationships, and the implementation of strategies to improve on-site operations including new property management software, effective collections and unparalleled resident relations and customer satisfaction efforts.
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