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This profile was last updated on 12/3/12  and contains information from public web pages and contributions from the ZoomInfo community.
 
Background

Employment History

Education

  • B.A. , Economics
    University of Massachusetts
  • BA , Economics
    University of Massachusetts
24 Total References
Web References
Gary ...
www.maileig.com, 3 Dec 2012 [cached]
Gary Engel
Sr. VP, Customer Support
Gary Engel guides both the strategic direction and day-to-day operations of Customer Support, Technical Support and Sales. Utilizing his more than 20 years experience building and managing sales and support organizations, Gary works with a team of more than 1,000 representatives to ensure that our growing customer base receives outstanding support. He also directs all support functions during the transition of acquired customers to our platform.
Prior to joining Endurance in the spring of 2002, Gary was a founding member of eSupportNow, providing multi-channel customer care and data analysis. While there, Gary created the strategy and direction for a team of more than 400 throughout nine global locations, delivering outstanding service to some of the industry's leading e-commerce sites. Gary also served on the integration team at NSTAR, defining the strategies for the merger of Boston Edison and Commonwealth Energy. Gary holds his B.A. in Economics from the University of Massachusetts, Amherst.
Gary ...
enduranceinternational.com, 2 June 2013 [cached]
Gary Engel
SVP, International Operations
Endurance International | Contact Us
www.maileig.com, 3 Dec 2012 [cached]
Gary Engel - Senior Vice President, Customer Service & Sales customer@enduranceinternational.com
Mergers & Acquisitions
Endurance International | Our Team
www.ENDINT.COM, 4 April 2011 [cached]
Gary Engel
Senior Vice President, Customer Service and Sales
Gary Engel is responsible for managing the Company's customer support function. He has been building and managing customer service operations for nearly 20 years, with a focus on delivering support for online businesses. Gary is accountable for ensuring outstanding customer support for Endurance's growing customer base, as well as maintaining a smooth transition and ongoing support for all acquired customers. Prior to joining Endurance in the spring of 2002, Gary was a founding member of eSupportNow, providing multi-channel customer care and data analysis. Gary sets strategy and direction for a team of over 200 members throughout four global locations, delivering outstanding service to some of the industry's leading e-commerce sites. Gary also served on the integration team at NSTAR, defining the strategies for the merger of Boston Edison and Commonwealth Energy. Gary holds his B.A. in Economics from the University of Massachusetts, Amherst.
Management Team
www.ENDINT.COM, 14 July 2009 [cached]
Gary Engel - VP, Customer Support Gary has been building and managing customer service operations since 1991, with a focus on delivering support for online businesses. He is currently charged with ensuring outstanding customer service and technology support for our growing customer base, ensuring a smooth transition and ongoing support for all acquired customers.
Prior to joining Endurance in the spring of 2002, Gary was a founding member of the internet based support organization, eSupportNow, providing multi-channel customer care and data analysis. Managing through explosive growth in the online support industry, he set strategy and direction for a team of over 200, at 4 global locations, ensuring outstanding service delivery to some of the industry's leading eCommerce sites. Before that, Gary served on the integration team at NSTAR, defining the goals and strategies for merger of Boston Edison and Commonwealth Energy. Gary holds his BA in Economics from the University of Massachusetts in Amherst.
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