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2016-07-17T00:00:00.000Z

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Gary Edwards

Managing Director

Tern Consultancy Limited

HQ Phone: +44 1939 235555

Email: g***@***.uk

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Tern Consultancy Limited

69 High Street

Wem, Shropshire SY4 5DR

United Kingdom

Company Description

Mystery shopping companies come and go but with Tern, you know we're here for the duration. Established in 1989 by three partners as a customer service training consultancy, we cut our teeth in the mystery shopping world in the early 90's. Our first natio ... more

Find other employees at this company (16)

Background Information

Employment History

External Verifier

City & Guilds Centre for Skills Development

Affiliations

Member
Mystery Shopping Providers Association

Web References (38 Total References)


New Build Archives | Tern Blog

www.tern.co.uk [cached]

Written by Gary Edwards - Managing Director - Linkedin | Google+ 19/05/2014

Mystery shopping and customer insights specialist Tern is delighted to be working with Battersea Power Station Development Corporation in London who are helping to create a vibrant new community at one of the UK's most iconic landmarks.
The partnership will see Tern monitor and analyse levels of customer service by providing a bespoke mystery shopping programme to evaluate the high standards expected at the New Homes Marketing Suite at this showcase development.
Tern Managing Director, Gary Edwards, said: "It's fantastic to win a contract with a company which is helping to shape the London skyline.


News Archives | Tern Blog

www.tern.co.uk [cached]

Tern Managing Director, Gary Edwards, said: "It's fantastic to win a contract with a business that is so well known and forward thinking.

...
You may even see the odd update from our MD, Gary Edwards, and we hope to have a regular 'day in the life' post from one of our shopping team.


Mystery Shopping Construction Sector Archives | Tern Blog

www.tern.co.uk [cached]

Written by Gary Edwards - Managing Director - Linkedin | Google+ 19/05/2014

Mystery shopping and customer insights specialist Tern is delighted to be working with Battersea Power Station Development Corporation in London who are helping to create a vibrant new community at one of the UK's most iconic landmarks.
The partnership will see Tern monitor and analyse levels of customer service by providing a bespoke mystery shopping programme to evaluate the high standards expected at the New Homes Marketing Suite at this showcase development.
Tern Managing Director, Gary Edwards, said: "It's fantastic to win a contract with a company which is helping to shape the London skyline.


Tern Consultancy, Author at Tern Blog | Page 2 of 3

www.tern.co.uk [cached]

Written by Gary Edwards - Managing Director - Linkedin | Google+ 18/06/2014

...
Written by Gary Edwards - Managing Director - Linkedin | Google+ 12/06/2014
Is my customer satisfaction data reliable?
...
Written by Gary Edwards - Managing Director - Linkedin | Google+ 19/05/2014
Mystery shopping and customer insights specialist Tern is delighted to be working with Battersea Power Station Development Corporation in London who are helping to create a vibrant new community at one of the UK's most iconic landmarks.
The partnership will see Tern monitor and analyse levels of customer service by providing a bespoke mystery shopping programme to evaluate the high standards expected at the New Homes Marketing Suite at this showcase development.
Tern Managing Director, Gary Edwards, said: "It's fantastic to win a contract with a company which is helping to shape the London skyline.
...
Tern Managing Director, Gary Edwards, said: "It's fantastic to win a contract with a business that is so well known and forward thinking.
...
Written by Gary Edwards - Managing Director - Linkedin | Google+ 27/03/2014
...
Written by Gary Edwards - Managing Director - Linkedin | Google+ 03/03/2014


Mystery Shopping for Companies Archives | Page 2 of 2 | Tern Blog

www.tern.co.uk [cached]

Written by Gary Edwards - Managing Director - Linkedin | Google+ 12/06/2014

Is my customer satisfaction data reliable?
...
Written by Gary Edwards - Managing Director - Linkedin | Google+ 19/05/2014
Mystery shopping and customer insights specialist Tern is delighted to be working with Battersea Power Station Development Corporation in London who are helping to create a vibrant new community at one of the UK's most iconic landmarks.
The partnership will see Tern monitor and analyse levels of customer service by providing a bespoke mystery shopping programme to evaluate the high standards expected at the New Homes Marketing Suite at this showcase development.
Tern Managing Director, Gary Edwards, said: "It's fantastic to win a contract with a company which is helping to shape the London skyline.
...
Tern Managing Director, Gary Edwards, said: "It's fantastic to win a contract with a business that is so well known and forward thinking.
...
Written by Gary Edwards - Managing Director - Linkedin | Google+ 27/03/2014
...
Written by Gary Edwards - Managing Director - Linkedin | Google+ 03/03/2014

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