Gary Dawkins, chief executive officer of Response Center USA, added, "Texas being Texas, we have our own electric grid.
We're not automatically tied in with the rest of the nation.
So if there gets to be another brownout on the East Coast that does not necessarily affect the Texas grid.
Or if something happened to the Texas grid, our redundancy will let us switch over to the East Coast grid."
and Bodnar also stressed how important it was for both companies to be suitable, not only in terms of location, footprint and business plan, but also in terms of their focus on their dealers and their subscribers, since a shared vision of service and support ensures their respective customer experiences would improve as a result of the merger.
highlighted that the Response Center USA
team is looking forward to offering some of the new managed services that Security Partners
has been rolling out and expanding in the past year.
had some of these capabilities already, but in the long run, we'll be able to beef-up our service and support, as we fully integrate our operations."