Ellen M. Brezniak

Senior Vice President, Customer Operations at Constant Contact Inc

Location:
1601 Trapelo Road, Waltham, Massachusetts, United States
Company:
Constant Contact Inc
HQ Phone:
(781) 472-8100
Wrong Ellen Brezniak?

Last Updated 3/21/2017

General Information

Employment History

Vice President of Marketing  - OutStart Inc

Education

Bachelor of Science degree  - Finance , Rensselaer Polytechnic Institute

Affiliations

Senior Vice President of Marketing and Product Management  - GetConnected Inc

Web References  

MEDIA ALERT: SugarCRM Executives Lead Two Sessions at 11th Annual Customer Experience Conference | SugarCRM.com

Ellen M. Brezniak, senior vice president, customer operations, Constant Contact
Discover their best practices for identifying the right CRM tools that leverage digital without losing the human element.

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Christine | Christine Perkett

I'll be speaking with Ellen M. Brezniak, Senior Vice President of Customer Operations at Constant Contact, and Jennifer Lum, Co-Founder and Chief Strategy Officer of Adelphic Mobile, on "Marketing in the Mobile Era: What Changes, What Doesn't."

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Management Team and Culture - About Constant Contact

Ellen Brezniak
Ellen M. Brezniak Senior Vice President, Customer Operations Ellen has been at Constant Contact since September 2006 and during her time here she's developed a reputation for her business acumen, tech savvy, and positive energy. After leading the product strategy team to bring four new products to market, Ellen shifted her focus to customer operations in 2012, overseeing Constant Contact's award-winning customer support team and other organizations focused on delivering customer success. More "Knowing that we're helping to power the dreams and goals of small businesses and nonprofits really makes it fun to get up and get to work every day," says Ellen. "We have the best customers, and they're so appreciative of how we help them. She says she loves bumping into customers everywhere-and we mean everywhere. "They are my neighbors and the people in my town, but I also met one when I was in France, where our tour guide happened to be a customer!" Ellen says that small business owners are incredibly diverse, with unique challenges and different business approaches. But she does note some commonalities. "They tend to be very creative and nimble." So is Ellen. She holds a Bachelor of Science degree in finance from Rensselaer Polytechnic Institute and has more than 25 years of experience within the tech sector, but she also loves satisfying the right side of her brain by reading classic literature and movies. Her favorite movie, To Kill a Mockingbird, is, Ellen believes, one of the best screen adaptations of a novel. Less

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