Ellen M. Brezniak
Senior Vice President, Customer Operations
has been at Constant Contact
since September 2006 and during her
time here she's
developed a reputation for her
business acumen, tech savvy, and positive energy.
After leading the product strategy team to bring four new products to market, Ellen shifted her focus to customer operations in 2012, overseeing Constant Contact's award-winning customer support team and other organizations focused on delivering customer success.
"Knowing that we're helping to power the dreams and goals of small businesses and nonprofits really makes it fun to get up and get to work every day," says Ellen
"We have the best customers, and they're so appreciative of how we help them.
loves bumping into customers everywhere - and we mean everywhere.
"They are my neighbors, and the people in my town but I also met one when I was in France, where our tour guide happened to be a customer!"
says that small business owners are incredibly diverse, with unique challenges and different business approaches.
does note some commonalities.
"They tend to be very creative and nimble."
So is Ellen
She holds a Bachelor of Science degree in finance from Rensselaer Polytechnic Institute and has more than 25 years of experience within the tech sector, but she also loves satisfying the right side of her brain by reading classic literature and movies.
favorite movie, "To Kill a Mockingbird," is, Ellen
believes, one of the best screen adaptations of a novel.