(158 Total References)
Insights from Ellen ...
Insights from Ellen Bettridge, President & CEO, Uniworld Boutique River Cruise Collection
Ellen Bettridge, who recently became President & CEO of Uniworld Boutique River Cruise Collection in August, is well
known for her
relationship building style.
also mentioned relationships are critical, and really what Uniworld
Boutique River Cruise Collection is about as well as their parent company, The Travel Corporation
I asked Ellen
could share more about this, along with what she
feels is at the core of building successful
explained, "Trust is the building block of any successful relationship.
provided a few key takeaways.
said, "I go back to trust, as well as treating
has mentioned that Uniworld Boutique River Cruise Collection
is the ultimate river cruise luxury product.
When I asked her
does to separate itself from its competitors, Ellen
provided some wonderful insights.
provides a surpassed level of personalization in both its décor and in its service.
The immaculate décor onboard all Uniworld
ships tell a story.
No two Uniworld
ships look alike, which is something that separates us from our competition.
The décor on each ship mirrors the history and ambiance of the destination it sails to, which in turn gives passengers a more culturally immersive experience and a chance to learn more about the cities and villages they visit."
then went provided another wonderful point, when she
said, "Additionally, the service Uniworld provides reaches far beyond its competition, with one of the highest staff-to-guest ratios in the river cruise industry.
The staff onboard and on land can accommodate any request a guest may have to make their experience the best it can be."
While talking a bit more, I mentioned this mindset is one that applies to travel agent professionals as well.
asked what suggestions she
had for travel agents to separate themselves from their own competitors - what "road" they should take to elevate themselves and build those long lasting relationships.
first mentioned, "Agents can separate themselves from their competitors and build great relationships by defining how they are invested in getting to know their client's personal passions and finding experiences that are tailored to what they wish to discover."
went on, explaining, "Education is also a critical component, as it's important to understand what is out there and how each offering is different.
mentioned, "Personalization is knowing your customer.
role as President & CEO at Uniworld Boutique River Cruise Collection
mentioned that one of her
first tasks was to find a new ad agency to help "tell their story.
I asked if she
had any suggestions on how travel agents could also successfully "tell their stories" so future clients, as well as existing ones, could understand how they are different and provide more.
explained, "We live in a world of information overload, so simplicity is key.
With our new ad agency, I'm looking to bring all of the unique elements of Uniworld
together into one concise and cohesive message.
My advice for agents is to do the same; develop an elevator speech for yourself that is distinctive and memorable."
The Importance and value of Travel Agents
has also mentioned that in her
job is to educate as well as continuing to support travel agents.
When I asked her
more on how they would be doing this, and she
mentioned, "Travel agents are a huge asset to Uniworld
, which is why we see value in educating them about the Uniworld product.
We are extraordinarily focused on maintaining and also growing our work with travel agents.
then went on, and explained, "For example, in early 2017, Uniworld
will launch a private trade portal available directly via Travel Agent University's
(TAU) active member community of over 50,000 certified members.
"We are delighted to welcome Dame ...
"We are delighted to welcome Dame Joan Collins to the Uniworld family as Godmother of the S.S. Joie de Vivre," said Ellen Bettridge, President & CEO of Uniworld.
She epitomizes the 'joy of living' philosophy that is reflected in every bold detail and gentle touch of our newest Super Ship."
, a former Hollywood star who escapes her London retirement home to gate-crash her ex-lover's funeral on the ?le de Ré.
Pauline Collins (no relation to Dame Joan!) plays Priscilla, a repressed housewife trapped in a failing marriage who joins Helen
on a magical escape.
Ellen Bettridge, President & ...
Ellen Bettridge, President & CEO of Uniworld commented: "U BY UNIWORLD will deliver the same superb quality of authenticity and personalisation that the Uniworld brand is celebrated for, while offering a new way for exploratory, younger travellers to experience the pulse of Europe.
Uniworld to Debut U BY UNIWORLD in 2018 Season, a New Brand for Youthful Adventure Seekers | Business Wire
"U BY UNIWORLD will deliver the same superb quality of authenticity and personalization that the Uniworld brand is celebrated for, while offering a new way for exploratory, younger travelers to experience the pulse of Europe," said Ellen Bettridge, President & CEO of Uniworld.
"U By Uniworld will deliver ...
"U By Uniworld will deliver the same superb quality of authenticity and personalization that the Uniworld brand is celebrated for, while offering a new way for exploratory, younger travelers to experience the pulse of Europe," Ellen Bettridge, President & CEO of Uniworld, said in a press release.