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2016-12-20T00:00:00.000Z

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Wrong Ellen Bettridge?

Ms. Ellen Bettridge

President and Chief Executive Officer

Uniworld

Direct Phone: (818) ***-****       

Email: e***@***.com

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Uniworld

17323 Ventura Boulevard

Encino, California 91316

United States

Company Description

In 2004, Uniworld was acquired by The Travel Corporation (TTC), a highly successful international travel group founded by Stanley Tollman. TTC has more than 30 top brands, including Trafalgar, Insight Vacations, and Contiki, as well as Red Carnation Hotel ... more

Find other employees at this company (1,300)

Background Information

Employment History

President of the Americas ,

Silversea Cruises Ltd

Vice President of Sales and Marketing

Azamara Club Cruises Inc

President

UniqueVacations,Inc. Worldwide representative for Sandals and Beaches Resorts

Affiliations

Treasurer and Secretary
American Society of Travel Agents , Inc.

Vice President Retail Travel Network
American Express Company

Web References (158 Total References)


Insights from Ellen ...

www.travelagentprofessional.com [cached]

Insights from Ellen Bettridge, President & CEO, Uniworld Boutique River Cruise Collection Ellen Bettridge, who recently became President & CEO of Uniworld Boutique River Cruise Collection in August, is well

known for her relationship building style. She's also mentioned relationships are critical, and really what Uniworld
Boutique River Cruise Collection is about as well as their parent company, The Travel Corporation (TTC). I asked Ellen if she could share more about this, along with what she feels is at the core of building successful
relationships. Ellen explained, "Trust is the building block of any successful relationship.
...
And Ellen provided a few key takeaways. She said, "I go back to trust, as well as treating
...
Ellen has mentioned that Uniworld Boutique River Cruise Collection is the ultimate river cruise luxury product. When I asked her what Uniworld does to separate itself from its competitors, Ellen provided some wonderful insights. She explained, "Uniworld provides a surpassed level of personalization in both its décor and in its service. The immaculate décor onboard all Uniworld ships tell a story. No two Uniworld ships look alike, which is something that separates us from our competition. The décor on each ship mirrors the history and ambiance of the destination it sails to, which in turn gives passengers a more culturally immersive experience and a chance to learn more about the cities and villages they visit." Ellen then went provided another wonderful point, when she said, "Additionally, the service Uniworld provides reaches far beyond its competition, with one of the highest staff-to-guest ratios in the river cruise industry. The staff onboard and on land can accommodate any request a guest may have to make their experience the best it can be." While talking a bit more, I mentioned this mindset is one that applies to travel agent professionals as well. I her asked what suggestions she had for travel agents to separate themselves from their own competitors - what "road" they should take to elevate themselves and build those long lasting relationships. Ellen first mentioned, "Agents can separate themselves from their competitors and build great relationships by defining how they are invested in getting to know their client's personal passions and finding experiences that are tailored to what they wish to discover." She went on, explaining, "Education is also a critical component, as it's important to understand what is out there and how each offering is different.
...
Ellen mentioned, "Personalization is knowing your customer.
...
In her role as President & CEO at Uniworld Boutique River Cruise Collection, Ellen mentioned that one of her first tasks was to find a new ad agency to help "tell their story. I asked if she had any suggestions on how travel agents could also successfully "tell their stories" so future clients, as well as existing ones, could understand how they are different and provide more. Ellen explained, "We live in a world of information overload, so simplicity is key. With our new ad agency, I'm looking to bring all of the unique elements of Uniworld together into one concise and cohesive message. My advice for agents is to do the same; develop an elevator speech for yourself that is distinctive and memorable."
The Importance and value of Travel Agents Ellen has also mentioned that in her role her job is to educate as well as continuing to support travel agents. When I asked her more on how they would be doing this, and she mentioned, "Travel agents are a huge asset to Uniworld, which is why we see value in educating them about the Uniworld product. We are extraordinarily focused on maintaining and also growing our work with travel agents.
She then went on, and explained, "For example, in early 2017, Uniworld will launch a private trade portal available directly via Travel Agent University's (TAU) active member community of over 50,000 certified members.


"We are delighted to welcome Dame ...

joancollinsarchive.blogspot.com [cached]

"We are delighted to welcome Dame Joan Collins to the Uniworld family as Godmother of the S.S. Joie de Vivre," said Ellen Bettridge, President & CEO of Uniworld. She epitomizes the 'joy of living' philosophy that is reflected in every bold detail and gentle touch of our newest Super Ship."

...
Joan Collins plays Helen, a former Hollywood star who escapes her London retirement home to gate-crash her ex-lover's funeral on the ?le de Ré.
...
Pauline Collins (no relation to Dame Joan!) plays Priscilla, a repressed housewife trapped in a failing marriage who joins Helen on a magical escape.


Ellen Bettridge, President & ...

www.bmipublications.co.uk [cached]

Ellen Bettridge, President & CEO of Uniworld commented: "U BY UNIWORLD will deliver the same superb quality of authenticity and personalisation that the Uniworld brand is celebrated for, while offering a new way for exploratory, younger travellers to experience the pulse of Europe.


Uniworld to Debut U BY UNIWORLD in 2018 Season, a New Brand for Youthful Adventure Seekers | Business Wire

www.businesswire.com [cached]

"U BY UNIWORLD will deliver the same superb quality of authenticity and personalization that the Uniworld brand is celebrated for, while offering a new way for exploratory, younger travelers to experience the pulse of Europe," said Ellen Bettridge, President & CEO of Uniworld.


"U By Uniworld will deliver ...

www.cruisecritic.com.au [cached]

"U By Uniworld will deliver the same superb quality of authenticity and personalization that the Uniworld brand is celebrated for, while offering a new way for exploratory, younger travelers to experience the pulse of Europe," Ellen Bettridge, President & CEO of Uniworld, said in a press release.

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