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This profile was last updated on 2/2/16  and contains information from public web pages and contributions from the ZoomInfo community.

Vice President , Client Services

Cvent Support Center
Phone: (571) ***-****  
Email: e***@***.com
Cvent Inc
8180 Greensboro Drive, Suite 900
McLean , Virginia 22102
United States

Company Description: Cvent, Inc. (NYSE: CVT) is a leading cloud-based enterprise event management platform, with more than 1,450 employees and more than 12,650 customers worldwide....   more
Background

Employment History

Education

  • MBA , Computer Information Systems
    Hofstra University
  • Bachelor of Arts ( B.A. , Theoretical Mathematics & Political Science
    Bucknell University
  • MBA
    Hofstra University
  • Bachelor of Arts ( B.A. , Theoretical Mathematics & Political Science
    Bucknell University
29 Total References
Web References
TeamViewer Press Release: TeamViewer® Powers Acronis Remote Support
www.teamviewer.com, 22 May 2013 [cached]
"TeamViewer gets the highest satisfaction rating from our customers of any of the support tools we deploy," concluded Ed Benack, CIO and Chief Customer Officer of Acronis.
Acronis offers technically advanced data backup storage management solutions for enterprises and corporations
www.acronis.com, 19 Nov 2012 [cached]
Ed Benack, Chief Information Officer/Chief Customer Officer
...
Ed Benack Ed Benack has served as our Chief Information Officer and Chief Customer Officer since January 2008. Prior to joining Acronis, Ed was the Senior Vice President of the Customer Experience and Service for Monster Worldwide. Between 1996-2005, he served as Microsoft Corporation's General Manager of Customer Service for North America and Asia where he delivered award-winning service. He also held senior roles within Microsoft's Information Technology Group. Prior to that, he was a Staff Director of Engineering for NYNEX Corporation (now Verizon). Ed served as a US Army Officer including German Military and Government Liaison and anti-tank platoon leader. Ed holds a Bachelor of Arts (B.A.) in Theoretical Mathematics & Political Science from Bucknell University and an MBA in Computer Information Systems from Hofstra University.
Press Releases
www.aspect.com, 18 Oct 1999 [cached]
"Providing our customers with a consistent support experience whether they approach us by Web, phone or e-mail is fundamental to our continued success," said Ed Benack, director of Product Support Services Customer Central at Microsoft.
Ed ...
www.acronis.com, 15 July 2008 [cached]
Ed Benack
Ed Benack has served as our Chief Information Officer and Chief Customer Officer since January 2008.Prior to joining us, Ed was Senior Vice President of the Customer Experience and Service for Monster Worldwide for three years.From 1998-2005, he served as Microsoft Corporation's General Manager of Customer Service for North American and Asia where he delivered award-winning service.From 1996-1998, he held senior roles within Microsoft's Information Technology Group (Engineering, Planning & Business Operations).From 1988-1996, Ed was a Staff Director for NYNEX Corporation (now Verizon), where he managed the design & implementation of voice, data, & video networks.He also held roles in their Information Services, Quality Measurements, and Technical Training groups.1985-1988, Ed was an Army Officer stationed in Germany.His experiences included serving as a German Liaison Officer and leading an anti-tank platoon.Ed holds a Bachelor of Arts (B.A.) in Theoretical Mathematics & Political Science from Bucknell University (1985) and an MBA from Hofstra University (1995).
Acronis Press Center: latest press releases and media contact information
www.acronis.com, 27 Mar 2012 [cached]
"Customer satisfaction is central to Acronis corporate strategy," commented Ed Benack, chief customer officer & CIO at Acronis.
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