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This profile was last updated on 9/25/15  and contains information from public web pages and contributions from the ZoomInfo community.

Vice President , Client Services

Cvent Support Center
Phone: (571) ***-****  
Email: e***@***.com
Cvent Inc
8180 Greensboro Drive, Suite 900
McLean , Virginia 22102
United States

Company Description: Cvent is revolutionizing the meetings industry with its powerful suite of online registration, eMarketing, and data analysis tools. Its product vastly improves the...   more

Employment History


  • MBA , Computer Information Systems
    Hofstra University
  • Bachelor of Arts ( B.A. , Theoretical Mathematics & Political Science
    Bucknell University
  • MBA
    Hofstra University
  • Bachelor of Arts ( B.A. , Theoretical Mathematics & Political Science
    Bucknell University
29 Total References
Web References
Acronis offers technically advanced data backup storage management solutions for enterprises and corporations, 19 Nov 2012 [cached]
Ed Benack, Chief Information Officer/Chief Customer Officer
Ed Benack Ed Benack has served as our Chief Information Officer and Chief Customer Officer since January 2008. Prior to joining Acronis, Ed was the Senior Vice President of the Customer Experience and Service for Monster Worldwide. Between 1996-2005, he served as Microsoft Corporation's General Manager of Customer Service for North America and Asia where he delivered award-winning service. He also held senior roles within Microsoft's Information Technology Group. Prior to that, he was a Staff Director of Engineering for NYNEX Corporation (now Verizon). Ed served as a US Army Officer including German Military and Government Liaison and anti-tank platoon leader. Ed holds a Bachelor of Arts (B.A.) in Theoretical Mathematics & Political Science from Bucknell University and an MBA in Computer Information Systems from Hofstra University.
Press Releases, 18 Oct 1999 [cached]
"Providing our customers with a consistent support experience whether they approach us by Web, phone or e-mail is fundamental to our continued success," said Ed Benack, director of Product Support Services Customer Central at Microsoft.
TeamViewer Press Release: TeamViewer® Powers Acronis Remote Support, 22 May 2013 [cached]
"TeamViewer gets the highest satisfaction rating from our customers of any of the support tools we deploy," concluded Ed Benack, CIO and Chief Customer Officer of Acronis.
arvato: News, 2 July 2012 [cached]
At the Contact Centre World event in London, the Acronis & arvato India team were represented by Ed Benack (CIO/CCO, Acronis) and Rajesh Chhabra (Account Manager, arvato India), respectively.
Ed Benack threw light upon how arvato India has been a flexible partner who has repeatedly stepped up to the various challenges thrown down at them and subsequently have raised the bar for their in-house support, which eventually helped them provide a superior customer service experience overall.
Ed Benack, post the event, stated: "arvato India has been a responsive service provider and a remarkable company to work in partnership with over the last four years. arvato helped us in critical stages of our journey and the Acronis-arvato partnership was indeed one of the best among all entries in the Best Outsourcing Partnership category at this year's Contact Centre Awards."
Acronis Press Center: latest press releases and media contact information, 27 Mar 2012 [cached]
"Customer satisfaction is central to Acronis corporate strategy," commented Ed Benack, chief customer officer & CIO at Acronis.
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