Says Doug Frost, Director of Business Applications for Arthur J. Gallagher Risk Management Services Division, "We had trained insurance professionals who said they spent up to 50 percent of their time managing paper files.
"Sharing pertinent information across our dispersed offices will give us a better-informed, more capable workforce," says Frost
"With all insurance documents, notes, and customer correspondence at our fingertips, we'll be able to deliver higher-quality service to our customers and carriers alike."
AJGRMS also will be using Office SharePoint Server 2007 to share best practices and give the division's employees access to the best thinking across the company, which will help it develop more targeted, sophisticated solutions that better meet the needs of its clients.
says, "Our niche practice group members are often in different locations and time zones, whether in the office, at home
, or on the road, yet they still need to collaborate on the best solutions for our customers.
With SharePoint Server 2007, records management is all handled electronically," says Frost