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Wrong Doug Aaron?

Doug Aaron

Chief Engineer

Magnolia Hotels

HQ Phone:  (303) 607-9000

Direct Phone: (281) ***-****direct phone

Email: d***@***.com

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Magnolia Hotels

818 Seventeenth Street

Denver, Colorado,80202

United States

Company Description

Magnolia Hotels are managed by Stout Street Hospitality, a privately held hotel management and development company, which operates upscale boutique hotels catering to the sophisticated traveler. The Denver-based company focuses on development, management, acqu...more

Background Information

Employment History

President, Director of Engineering, Magnolia Hotel-Houston

Hotel Engineering Association


Director of Engineering

Hotel ZaZa


Director of Engineering

Warwick Hotel


Affiliations

A.C.O.E.

Member


Web References(14 Total References)


Height of Hospitality: The Unique Challenges of High-Rise Hotels - High Rise Facilities

highrisefacilities.com [cached]

Doug Aaron, director of engineering for Magnolia Hotel in Houston and president of Hotel Engineering Association, says the Magnolia plans to upgrade all of its guestrooms with new paint and carpet next year, along with bedding packages.
Aaron says plumbing is Magnolia Hotel's biggest challenge. He and his team deal with problems ranging from holes in pipes to plumbing system back-up. "People flush things down toilets that you couldn't imagine. To stay on top of this issue, Magnolia developed its Perfect Room Program (PRP). "As part of this program, we try to get in every room twice a year or more, depending on which suites are occupied most. During those room visits, his team cleans out all drains with a special tool that removes hair and sludge. Aaron says the Magnolia's elevators also require constant attention. These projects will result in savings that can be redirected into more building projects to increase guest satisfaction, says Aaron. The team needs to be excited to be at work every day," says Doug Aaron, director of engineering for Magnolia Hotel in Houston and president of Hotel Engineering Association. "You might have to pay a little more to get good, qualified people, but investing in them means you won't have to worry about them leaving." Once you have qualified staff members, Aaron says it's important to dedicate a few specifically to preventive maintenance. "A lot of properties have engineers who are supposed to be doing maintenance on guestrooms, but they're also being used for room calls and other building projects. You can't do that," emphasizes Aaron. "You need a dedicated person whose job is to maintain guestrooms every single day. The Magnolia consistently has GSI (Guest Satisfaction Index) scores in the 90s, and Aaron is confident that staff dedication to room maintenance is one of the reasons why.


Contact Us | HEA

hea2000.org [cached]

Doug Aaron
Director of Engineering Magnolia Hotel-Houston warwickkid@gmail.com


hea2000.org

Doug Aaron
Director of Engineering


Upcoming Events | HEA January 2014 Meeting | HEA

hea2000.org [cached]

Doug Aaron
Phone: 713 657 5378


January 2014 Meeting | HEA

hea2000.org [cached]

Vendors may purchase tickets to attend. (For more information talk to Tony or Doug).
HEA Members that attended: Doug Aaron (President HEA), Victor Saldivar (Magnolia Hotel), Tony Barcelo (Park Plaza Hospital), Gordon Hensley (Sheraton Suites Galleria), Ovidio Cantu (Sheraton North), John Baker (Sheraton Suites).


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