, chief information officer, checks plans for the company's new central station in the Minneapolis area.
...Don Young, HSM's chief information officer, explains: "One thing we achieved when we separated from Honeywell was the consolidation of all data used to support those five touch points into a single environment.
...Adds Don Young, HSM's chief information officer, "I believe HSM's eVideoManager offering is very unique in regard to its actual pricing for the customer based on activity, which is not commonly found in the industry."
Also unique to HSM's
offering is that instead of switching among monitors, all of the information that the operator needs for alarm data and video are on one screen at one of the company's ProtectionNet customer service centers, Young points out.He
continues, "This has proven to be a far more effective method to handle the integration of the customer's video and digital signaling technology in the field."HSM
operates two central stations, one in Minneapolis and the other in Santa Ana, Calif.
"We thoroughly enjoy demonstrating this technology to our customers, and thus far each of them has been very impressed with the efficiency and ease of handling their premise activities from our monitoring centers," Young