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Wrong Don Calman?

Don Calman

Chairman - Emeritus

PSI Group Inc.


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Background Information


Document Management Industries Association

Board Member

Web References(8 Total References)

FORM 9/99 - FORM: Family Ties

www.formmag.com [cached]

Chuck Calman traces his father's footsteps to DMIA's presidency while carving out his own identity.Those who only know W. Charles Chuck Calman casually may picture him as an Ivory Tower untouchable. Consider :.In fact, Calman's open door policy and genuine concern for employees has been the source of good-natured ribbing, especially when his office housed a couch.Allen Simon and Chuck Calman became good friends through their DMIA involvement and participation on the association's board of directors.Bernie Klein has witnessed Calman clear that hurdle and others.i have kind of watched him grow up, says Klein, who was hired by Don Calman 31 years ago and attended Chuck's bar mitzvah.Don Calman and his partner, Howard Madden, CFC, mutually agreed their children would not join the company directly out of school.With that policy in effect, there was never a doubt that [ Chuck ] would be successful on his own and not for being his old man's son, Don says.Nor did Chuck possess an interest in taking over the family business after graduating from Syracuse University in 1979 with a bachelor's degree in finance and a minor in marketing.Although he had been exposed to PSI's operations as a boy and had worked in its warehouse as a teenager, the entrepreneurial spirit be not in fashion like it is today, Chuck says.The trend back then was to interview with every Fortune 500 company you could, he says.So that be what I did..Calman joined Collins & Aikman Corp., working in the textile giant's finance department in Midtown New York.Which is exactly where you wanted to be at that time, Calman says.But his warm, fuzzy feelings for big business do not last long.His boss do not believe employees needed an understanding of projects they be not working on directly.I was somewhat inquisitive, Calman says.I was talking to people just to learn, and my boss was saying, No! No! No! You do not need to know those things.'.Calman worked for Collins & Aikman for a year and a half before leaving.He joined his father's company in 1980, but not near the top of PSI's food chain.He worked out of a different New York office than his father and, among other things, helped the distributorship research options for PCs and accounting and inventory systems.Calman says his real entrée into the business started around 1982.PSI's growth necessitated employing someone with strong financial footing.My father was a history major, Calman says.He do not come from the Moores and the Wallaces.He learned the business because he be extraordinarily bright and intelligent.I had the background he could use if the company wanted to move forward. Chuck was put in charge of data processing, administration and certain operational aspects.As the company continued to grow, other opportunities arose.Don Calman concurs.he be much more cautious than I am, Don says.He thinks things through in far more depth than I ever did.I was one of the guys who typically started companies 20 to 30 years ago.we would shoot fast, and if it do not work, we would change it tomorrow.I was a good broken-field runner.But I think we have both had what the company needed at different times..Calman says PSI's focus is to be an extension of its clients' businesses.For example, the distributorship's largest niche market is the financial industry, particularly firms dealing with mutual funds.PSI provides certificates to these firms and understands their industry so well that the distributorship often creates the language used on those certificates instead of the clients authoring it themselves.But PSI be not just forms-based.Commercial printing and promotional products are both growing segments for the distributorship.And perhaps nowhere is Chuck's presence at PSI felt more keenly than his interest in technology solutions and his acceptance of industry consolidation.Calman credits his sister Janet for spearheading PSI's electronic forms and technology initiative.The distributorship also wants to expand its involvement with bar codes and is exploring Web-based catalog programs.PSI will maintain these catalogs, allowing its customers' customers (or their employees) to place orders online.Second, both Don Calman and Howard Madden were making exit plans.I looked at Roger Jefferson [ current president of DMIA, president of Dominion Solutions and chairman of the board of Dominion Holdings ] and Pat Fitzgerald [ president of Available Business Group, a Dominion Holdings board member and a former DMIA Board member ], Chuck says.If I had to replace two partners, I could not think of two better people to replace them with.It was the best of both worlds.Dominion Holdings allows us to maintain our culture, our autonomy and our control.But it also opened up some opportunities we may have had, but more through evolution than through design.Ironically, Chuck Calman and Roger Jefferson have some of the same differences as Chuck Calman and Don Calman.Only now, Calman says, does he appreciate how his father scrambled to make time for family.Chuck has learned his own lessons about finding balance firsthand.Through the 80s and the first half of the 90s, Calman pushed himself hard, driving from his home in Rye Brook, 25 miles north of New York, and arriving in the office every morning by 6 : 30.he would remain until 6 : 30 or 7 each evening.he would spend two nights away from home each week visiting PSI's office outside of Boston.I was working very hard and not working very smart, he says.That changed five years ago when he became seriously ill and had to spend the better part of six months in the hospital.He had a large portion of his colon removed and was also operated on to clear up scar tissue and blockages in his small and large intestines.Calman had been diagnosed with Crohn's Disease in 1982, but lived relatively comfortably with the condition until his violent flare-up.Crohn's Disease, an inflammatory condition of the intestines, can be treated, but there is no known cure or known cause.While stress does not cause Crohn's, it is often cited as a possible trigger for relapses.The situation caused Calman to re-examine his lifestyle and to refocus attention on his family-wife Robin, whom he married in 1985, son Jason (now 11) and daughter Lauren (7).In hindsight, Chuck says, it was a very fortunate wakeup call for me. There are things more important than making another dollar.Today, at 5 o'clock, i be out the office door.i be having dinner with my family.i be helping with homework.i be coaching my son's Little League team.The 12-hour day, seven days a week, is not happening again..Fittingly, the event will take place in Las Vegas, where Chuck's father, Donald Calman, CFC, assumed DMIA's leadership in 1978.it be not a surprise to me [ that he will become DMIA's president ], Don says.But it was not a plan on my part.It tickles me, though.there be certainly a pride in seeing my son demonstrate to his peers the same ability I always thought he had..Chuck, president of PSI Group Inc., a New York distributorship founded by Don, says he has not deliberately followed his father's footsteps. [ Participating on DMIA's Board of Directors ] is part of giving back to the association, he says.I realized very early on how much my father and the company gained by being involved with DMIA. PSI joined the association in 1963, and DMIA played an important role in providing industry education, Chuck says, because his father do not have a forms background.Clearly, networking and education are the major benefits of DMIA membership, Chuck says.The ability to take somebody else's experience, digest it and draw our own conclusions when we be looking to do something in the marketplace has saved us hours of time and thousands of dollars..The same sentiment applies to his board experience.i will walk away absolutely convinced that i be a better businessman than when I started, he says.You really learn how to listen better and become more open to an exchange of ideas.


www.madisonsystems.com [cached]

Donald R. Calman , CFC - Chairman - Emeritusdon.calman@psi-group.com

DMIA e-newsletter

www.dmia.org [cached]

Don Calman, CDC, chairman emeritus at New York distributorship PSI Group Inc. (now known as Source4) is one of many past volunteers for the International Executive Service Corps (IESC).A private-sector version of the Peace Corps, the IESC is partly funded by the United States Agency for International Development, which aims to expand free markets and encourage democracy.Last spring, Calman and his wife Helene spent 25 days in Yerevan, the capital city of Armenia.The nation is located between Europe and Asia in a region known as the Caucasus and is bordered by Turkey, Georgia, Azerbaijan and Iran.Armenia declared independence from Russia just one decade ago, and has since struggled to recover from severe economic troubles."The more we can help these emerging countries, the better they can enter the marketplace," Calman says.During his stay, Calman helped Armenian distributorship PrintEx Production Cooperative adjust to a capitalist economy.Together, Calman and PrintEx's employees tackled issues such as marketing plans, sales training, company infrastructure, and prioritizing price, quality and service."I feel that I made a positive contribution," Calman says.Calman and his wife also got a taste of Armenia's culture, from enjoying a traditional dinner with newfound Armenian friends to being amazed at the sight of a church that was literally carved out of the side of a mountain.Calman, president of DMIA in 1978-79, says that in spite of Armenia's troubled past, its culture continues to shine and it is steadily making progress toward a stronger economic future.

Print Solutions Magazine November, 2001 Emails from Armenia

www.printsolutionsmag.com [cached]

Last spring, Don Calman, CDC, chairman emeritus at New York distributorship PSI Group Inc. (now known as Source4), and his wife Helene spent 25 days in Yerevan, the capital city of Armenia.Calman, president of DMIA in 1978-79, represented the International Executive Service Corps (IESC), a private-sector version of the Peace Corps that seeks to improve worldwide commerce by matching American volunteers with foreign businesses according to factors such as industry, skill and need.IESC is funded in part by the United States Agency for International Development, which aids the expansion of free business markets and democracy."The more we can help these emerging countries, the better they can enter the marketplace," Calman says. Calman's task was to counsel distributorship PrintEx Production Cooperative.Four young men founded the company in 1997, but three left.The remaining founder and president, Artak Mangasaryan, said he didn't know how to target customers.He wanted to develop promotional literature.Calman believed PrintEx's task was much larger: to develop an overall marketing focus.In addition to helping PrintEx, Calman would train salespeople through BusinessLink, a consulting firm that IESC recently founded to foster global business contacts and help Armenian workers improve their skills. Before leaving the United States, Calman created lesson plans supported by supplies he solicited from DMIA member distributors and manufacturers.He says the worldwide outpouring of materials amazed him.Many association members gave PrintEx permission to reuse their own promotional literature. Calman looked forward to reliving the beginnings of his own career by helping Mangasaryan launch his.He and his wife also were curious about Armenia's economy and family life."All that I know is that it's a poor country," Don Calman said before they left."We want to be in that country to see how it operates." During his 25-day visit, Calman wrote emails to friends and colleagues about his experiences in the Armenian printing industry and culture.Join him on his journey through Armenia by reading these excerpts from his letters: Don Calman, CDC, chairman emeritus of New York distributorship PSI Group Inc. (now known as Source4), spent 25 days last spring in Armenia as a representative of the International Executive Service Corps.He helped distributorship PrintEx Production Cooperative adjust to capitalism.RIGHT: Don and Helene Calman (right) enjoy the view south of Yerevan, Armenia, with Armenian translator Khachik Grigoryan (left).Calman, chairman emeritus at New York distributorship PSI Group Inc. (now known as Source4), describes the nation's Soviet-style houses as "concrete boxes" crumbling with exposed wires and unreliable electricity."The country is in really, really bad shape," he says."They're all highly educated and are a good working force.The problem is there's nothing to be made, because all the borders are closed.When I was over there, I saw all these empty factories."The country's obstacle-ridden road to capitalism inspires Calman to count his blessings, he says.Even so, Calman believes he helped distributorship PrintEx Production Cooperative make progress.After his trip, PrintEx abandoned the practice of hiring independent sales agents.It added two sales staff members, who, upon Calman's recommendation, received regular salaries.Calman also emphasized marketing PrintEx's distributor services over its manufacturing capability."They had a little RISO printer banging away in the corner--and that's all they had," Calman explains.He says that in Armenia's deflated economy, intangibles such as service are a tough sell.Calman says he keeps in touch with Artak Mangasaryan, PrintEx's president."Recently, Artak apologized for a lengthy interval since his earlier email," he says.New York distributor Don Calman, CDC, spent 25 days in Armenia, helping a distributor adapt to a capitalist economy.Here are excerpts from his emails to family and colleagues.

DMIA - Exhibitions/Meetings: Informservices

www.dmia.com [cached]

Donald R. Calman, CFC, PSI Group Inc.

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