Diane Martin, R.Ph.
Greater Lawrence Family Health Center
Learn to Partner with Physicians
Diane shares tips for building strong partnerships with prescribing physicians.
Get Diane's Tips
Diane Martin, pharmacist and associate vice president of pharmacy operations at Greater Lawrence Family Health Center, uses technology to increase safety and efficiency, reduce costs and support pharmacists' role as key players on the health care team.
"In addition to these health challenges, most of our patient population is Spanish-speaking," says Diane
team turned to technology to increase efficiency and provide patients with greater access to pharmacists.
team use mobile technology to counsel patients beyond the walls of the pharmacy.
"With Max, we have been able to double our script volume without hiring more staff," Diane
"We're saving time and money - two precious resources that we're putting to good use."
team use the extra time to provide hands-on patient care.
Thanks in part to the pharmacy department's efforts, the region has seen a dramatic decrease in infant mortality and teen pregnancy rates.
And the number of Latino patients effectively managing their diabetes has nearly tripled in the last five years.
is planning to expand its clinical pharmacy program, working in partnership with its patient-centered medical home to improve the quality of and access to patient care.
"In order to offer these additional services, a pharmacy must be financially stable," says Diane
Diane Martin, R.Ph.
Diane Martin, R.Ph., is the associate vice president of pharmacy operations at Greater Lawrence Family Health Center in Lawrence, Massachusetts.
leadership, the center's pharmacy unit has grown from a single site to five sites with 29 bench pharmacists, 26 technicians and a growing clinical pharmacy services team.
Diane uses technology to increase efficiency, reduce costs, and support pharmacists' role as key players on the health care team.