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Background Information

Employment History

Director of Communications for the Sheriff

Lee County

Sheriff's Communications Division Director

Lee County

Lee County Sheriff's Office

Web References (4 Total References)

Dena Macomber is the ... [cached]

Dena Macomber is the director of communications for the Lee County sheriff.She recalls how last year, top officials from around the agency brainstormed ways to cut down on the response times.In some months, even for the most serious calls, the districts were averaging more than 12 minutes.

So they tweaked a few things, she said, such as sending deputies out earlier in the call-taking process in some cases.Major Scott Ciresi said his patrol staff is fuller, now, too, meaning more deputies are available for calls.
"We've got them down to the level we think is the best we can provide," he said.

Bonita addresses code for building numbers | [cached]

When police or emergency medical services have trouble finding an address, it can add minutes to the response time, said Dena Macomber, Lee County Sheriff's communications division director.

"The problem we have is with so many streets with the same name, the numerical address is the only thing that differentiates," she said.

Naples Daily News: Bonitanews [cached]

Dena Macomber, communications director for the Lee County Sheriff's Office, said the mapping software its dispatchers use is updated every few months.

When a person taking an emergency call gets the street name, they input it into the computer, which comes up with a list of possible matches, she said.The street number helps eliminate the wrong ones, she said.The dispatcher also keeps talking to the caller, asking which part of the county they are in and getting more specifics about their location.
To ease confusion on deputies getting the call, the dispatcher will list each address's cross street.
Twenty-seven years ago, when Macomber started working in dispatch, things weren't that easy, she said.But, she added, there were fewer streets to keep straight.
"Back then, you just knew the area," she said.

The News-Press: Lifestyles - Caregivers struggle to keep up with their changes [cached]

The Lee County Sheriff's Office keeps track of thousands of Alzheimer's patients, said Dena Macomber, director of the sheriff's office communications division.

The patients are registered through the Dubin Center, which in turn passes that information on to the sheriff's office.
If an Alzheimer's patient is found wandering, people can check their ID bracelet or medallion and call the number for the sheriff's office.Sheriff's employees match up the name and code number with the information in a set of binders, Macomber said.

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