(Above: Delfina Eberly, Director of Data Center Operations, Facebook, presented the Tuesday morning keynote about optimizing data center operations.
In terms of hardware, Facebook
, because it runs such an enormous volume of servers, focuses on serviceability, including starting from the ground up by influencing server design to ensure easiest and least time consuming methods to repair equipment in the data hall.)
Each Facebook data center operations staffer can manage at least 20,000 servers, and for some admins the number can be as high as 26,000 systems, according to Delfina Eberly, Director of Data Center Operations at Facebook.
was the keynote speaker on Tuesday morning at the 7×24 Exchange 2013 Fall Conference in the USA, speaking on "Operations at Scale."
"Our goal is not to deploy a technician to the data center floor unless they actually have to physically handle a server," said Eberly
The emphasis on automation is not because Facebook
is interested in unmanned data centers, or having robots operate facilities.
It's because Facebook
values its workers, according to Eberly
"We want to hang onto our talent," she
"The way you do that is to give them the opportunity to work on high-value tasks.
We want them to stay and improve.
This matters to us."
Eberly is a veteran of the data center industry, beginning her career at McKesson in 1998, followed by stints at colocation pioneer Exodus Communications and Critical Path.
operations team carefully tracks equipment failure rates, and the data is reviewed when the company makes supply chain decisions, Eberly
The company's asset management and ticketing systems track hard drives and other components by serial numbers, providing a complete insight into the life cycle of each piece of hardware.
said these systems are sophisticated, but didn't require an army of developers.
has three software engineers dedicated to the operations team.
"They're absolutely vital to the work we do in the data centers," she