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This profile was last updated on 8/8/10  and contains information from public web pages.

Postmaster

St. Clairsville
 
Background

Employment History

  • Postmaster
    St. Clairsville Post Office
11 Total References
Web References
St. Clairsville Postmaster ...
www.news-register.net, 8 Aug 2010 [cached]
St. Clairsville Postmaster Debbie Ruffner did a credible job of absorbing the complaints from the senior citizenry, probably because her crew of mail sorters and deliverymen were not responsible for the checks being delayed two days.
As she explained it, a postal employee in Pittsburgh mistakenly and probably inadvertently tagged the bundle of the checks for the third class mail bin rather than the first class mail being shipped to Steubenville. "We always handle the first class mail first. The checks always come first class," Ruffner explained.
That meant the checks placed with the third class mail weren't immediately sorted. She said an alert employee in Steubenville discovered the check bundle had been misdesignated.
St. Clairsville Postmaster ...
www.news-register.net, 5 Oct 2008 [cached]
St. Clairsville Postmaster Debbie Ruffner said she has been besieged with complaints about the late arrival of the checks and callers have contacted Reps.
...
Ruffner said the locale for printing the checks has been moved.
ST. CLAIRSVILLE - "This was a ...
www.timesleaderonline.com, 4 Oct 2011 [cached]
ST. CLAIRSVILLE - "This was a good job for me," said Debbie Ruffner as she looks around her office. "The post office was good to me. Then again, I was good to the post office."
On the last day of a 31-year career, Ruffner recalls knowing immediately that she would stay with "the service."
For the last 13 years, Ruffner has been the postmaster at the St. Clairsville Post Office, calling it "the best career move I could have made. She took the postal civil service test in 1978 after a newspaper advertisement caught her eye. Newly divorced and working in retail, she thought the post office looked like a promising way to support herself. She wanted a city carrier position, but took the part-time flex clerk opportunity for three years, then became an acting supervisor in Bellaire.
After another three years, Ruffner was sent to the Cadiz station as the officer in charge, an interim postmaster. The following 23 years were spent as the postmaster in Bridgeport, Bellaire and St. Clairsville. At Bridgeport (her hometown), she was the only female at the facility at that time, an adjustment for everyone there. She notes that she is only the second female postmaster in the St. Clairsville station's 200-year history, and it currently employs 30 people and has annual revenues of $3 million.
Ruffner said the postmaster position was great because she enjoys helping people, and she was able to assist both customers and employees.
...
Mentoring employees has also been important to her, and Ruffner adds that watching some of her employees move up the post office ladder has been gratifying. She has also mentored other postmasters and employees through the professional organization of more than 700 postmasters, National Association of Postmasters of the United States, in which she has held two terms as the national vice president. Ruffner credits her mentor Bob Hoover in Bellaire for guiding her during the early years.
...
Ruffner said the mainstay of the post office is its universal delivery -- everywhere -- and that polls and surveys continue to give the agency the highest marks in trust.
To save increasing costs, the post office has been using energy efficient vehicles and has tried to cut work hours through attrition. Its workforce has been reduced to 600,000 from 800,000 nationally.
"I wish people could understand what goes on at the post office," she added, especially with fewer people handling customers and routes. Ruffner would like to see all facilities remain open. "It breaks my heart. I have to walk away now before I watch these small facilities close."
Work and worry did take its toll earlier this year when Ruffner suffered a mild heart attack. She took five months to recuperate and decided to retire. Plans include more golf, getting back into bowling and traveling to Nags Head on the Outer Banks and to Hawaii to visit her sister. She is also pursuing a couple of options for volunteer work to continue helping people and giving back to the community.
"I wanted to retire my way: get everything in order, make sure everything was ready, then turn it over," she said.
...
As a girl, Ruffner said she wanted to be an airline stewardess, but married and divorced young. She's proud of her career, her accomplishments and her employees. "I have no regrets," she smiles.
Steps taken by St. Clairsville ...
www.timesleaderonline.com, 4 Nov 2008 [cached]
Steps taken by St. Clairsville Postmaster Debbie Ruffner and others affiliated with the local post office were also appreciated, noted the Bett Mar Drive residents.
On a related note, Councilman Frank Sabitino asked a letter of thanks from the city be sent to the local postmaster for her efforts in moving the situation toward a resolution supported by the postal service personnel locally and at the regional leve; as well.
St. Clairsville Postmaster ...
www.timesleaderonline.com, 5 Aug 2008 [cached]
St. Clairsville Postmaster Deborah Ruffner was also in attendance at the meeting Monday, as were several residents from Bett Mar Place.
...
Dubina and Ruffner both confirmed it will cost the postal service more to deliver mail to that section of Bett Mar in the future, thanks to delivery to those homes being returned to a level of service that will see each household's mail delivered to its respective mailbox.
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