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This profile was last updated on 12/7/12  and contains information from public web pages and contributions from the ZoomInfo community.

District Manager

Phone: (408) ***-****  HQ Phone
Local Address: San Francisco, California, United States
Cisco Systems Inc
170 West Tasman Dr
San Jose, California 95134
United States

Company Description: Cisco Systems, Inc.designs, manufactures and sells Internet protocol (IP)-based networking and other products related to the communications and information...   more
Background

Employment History

12 Total References
Web References
Performance Management Strategies: Understanding KPIs: TDWI
www.tdwi.org, 1 Aug 2009 [cached]
"Our annual customer satisfaction survey measures customer perception of Cisco's performance on all aspects of doing business with us," says David Hsiao, director of quality data infrastructure at Cisco Systems.
Silicon Valley SPIN
www.svspin.org, 30 Oct 2010 [cached]
David Hsiao
...
David Hsiao leads the Software Success Engineering team that continually benchmarks, scopes, (re)defines, implements, measures, and celebrates quality initiatives to improve customer satisfaction with Cisco IOS software. Before joining Cisco, Hsiao served as Assistant VP of Quality at SAIC / Telcordia, Director of Process Leadership at AT&T (GRC International), improved quality management systems at Telcordia, Global One, US West, Network Solutions, State Farm, and designed / delivered information systems for Boeing, Ford, and the US government.
SSQA Speakers - Silicon Valley Software Quality Association
www.ssqa-sv.org [cached]
David Hsiao Director, Metrics Strategy and Benchmarking COE, Cisco Systems
...
Speaker: David Hsiao (Director, Metrics Strategy and Benchmarking COE, Cisco Systems) The Cisco IOS® operating system software runs on nearly all of Cisco's routers, switches, and signal aggregation devices. David Hsiao led the Software Success Engineering team that defined, measured, analyzed, improved, and controlled quality initiatives to improve Customer satisfaction with Cisco IOS® software. David has recently assumed the new responsibilities with Cisco's Corporate Quality department, heading up their metrics strategy and benchmarking center of excellence. Before joining Cisco, David served as Assistant VP of Quality at SAIC / Telcordia, Director of Process Leadership at AT&T (GRC International), improved quality management systems at Telcordia, Global One, US West, Network Solutions, State Farm, and designed / delivered information systems for Boeing, Ford, and the US government.
TDWI Audio Reports: TDWI
www.tdwi.org [cached]
David Hsiao of Cisco Systems explains what metrics should be important to BI professionals, and how to select the right key performance indicators -- the subject of his keynote at TDWI's World Conference in Las Vegas.
Other People with the name "Hsiao":
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