Months and many failed milestones later, SMART went bankrupt and left Kings County with a half-finished, broken product.
The Sheriff’s Office canned it and went back to their old software, but the Kings County police departments who also signed up for SMART were stuck using it for years.
That fiasco is one of the reasons why Robinson and the Sheriff’s Office waited so long to decide on a new system.
“This has been a great joint effort by county staff, our IT department, Spillman Technologies and Assistant Sheriff Putnam,” Robinson said. “They’ve all done an outstanding job with the encouragement and support from our board of supervisors.
A previous effort to upgrade the county’s system went bust in 2008 after signing contracts with SMART Public Safety Software, Inc.
Instead, the company took $500,000 of the county’s money, delivered a half-broken product, then went bankrupt and disappeared under a new corporate identity.
In the aftermath, the Lemoore and Hanford police departments were stuck using the unfinished software, while other agencies switched back to their archaic systems.
SMART met its end in 2012, when the area police departments joined together to adopt the RIMS software by Sun Ridge Systems.
But the Sheriff’s Office declined to follow them, preferring to find a service that would accomodate running the Kings County Jail and dispatching for the Avenal Police Department.
They met their match with Spillman Technologies, Inc., a Utah-based firm that provides systems for more than 1,000 agencies across the country.
Robinson said the switch will cost them only $10,000 a year more than they were already paying to maintain the old system.
The Kings County Board of Supervisors voted unanimously in late 2012 to adopt the platform.