CITYCENTER President and CEO Dan Evans has been working closely with the City of Monroe and the Monroe Chamber of Commerce in preparation of the app's upcoming launch.
, the app is all about supporting small businesses and bringing the community together.
Coming from a family of small business owners, he
had always wanted to find a way to acquire customer feedback instantly, the moment they left his
And if the customer's experience was positive, he
wanted to be able to broadcast that out to everyone who would listen.
With technology, he
found a way to do just that.
learned that 80 percent of today's internet users have a smartphone, and 70 percent of people who have a smartphone use it while they're in stores.
also learned that 95 percent of people are using their smartphones to locate nearby restaurants, events, parks and more.
With nearly everyone on Facebook now, the app will have the ability to interact with Facebook directly, providing instant customer feedback that is then posted on the user's Facebook page.
This is done through a small piece of hardware known as a beacon.
"It's this little device about the size of a half-dollar, and it mounts near the door of a business," Evans
"It broadcasts a signal anywhere from 3 inches to 80 feet."
Business owners who subscribe to the service and install one of the beacons will be able to transmit special offers out to potential customers who come within range of their store.
When a customer who has the app leaves their establishment, a message will pop up on their smartphone, asking them about their experience.
"If you say excellent or good or you give a positive answer - which is just a tap of a button, then it will put a post out onto your personal Facebook page, telling all of your friends that you had a great experience at this person's business," Evans
recently moved to Snohomish County from Minnesota.
A single father raising four daughters, he
is currently living near Granite Falls, but hopes to move to Monroe sometime this year.
"We spend all of our time here.
This is where we go to the movies, this is where we go to the Y, this is where we go to everything," Evans
"I love driving into town and seeing the mountains off in the background."
To contact Evans
, send an email to Monroe@citycenterapp.com.