Cynthia Tolsma, MBA, CPCU, CLU,
Chief Operating Officer
Cynthia Tolsma, Dasher chief operating officer, is an accomplished insurance industry executive with expertise in business management, strategy development, process optimization, and performance measurement.
has both public and private sector experience in insurance, grant-making, and law enforcement.
Ms. Tolsma oversaw eight regional operations totaling $7 billion in revenue for Nationwide Insurance as field operations vice president.
In this role, she
was accountable for the achievement of growth and profit plans for property and casualty nationally.
As executive director of an anti-crime authority, she
led Pennsylvania's successful effort to reduce auto theft through grant-making, law enforcement training, and public awareness.
Ms. Tolsma is actively engaged in community service, having served as chair of the United Way of the Capital Region Board of Directors, and in board leadership positions for the Pinnacle Health System, Pinnacle Health Medical Group, and the Foundation for Enhancing Communities.
She graduated from Swarthmore College and holds an MBA from the University of North Carolina at Chapel Hill along with Certified Property-Casualty Underwriter and Certified Life Underwriter designations.