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This profile was last updated on 10/17/09  and contains information from public web pages and contributions from the ZoomInfo community.

Ms. Cynthia K. Swank

Wrong Cynthia K. Swank?

Senior Vice President, Center for...

Local Address: Hartford, Connecticut, United States
The Phoenix Companies
 
Background

Employment History

21 Total References
Web References
- Cynthia Karen Swank, ...
www.leanthinking.org, 17 Oct 2009 [cached]
- Cynthia Karen Swank, Senior Vice President, The Phoenix Companies
Cynthia Swank Joins Phoenix to ...
phx.corporate-ir.net, 18 Sept 2007 [cached]
Cynthia Swank Joins Phoenix to Lead Center for Transformation and Growth
Recognized industry expert in Lean principles
HARTFORD, Conn.--(BUSINESS WIRE)--Sept. 18, 2007--The Phoenix Companies, Inc. (NYSE: PNX) today announced that Cynthia K. Swank, a recognized expert on Lean, the management philosophy focused on operational effectiveness and customer value, has joined the company as senior vice president, Center for Transformation & Growth, a new position.
...
"We are thrilled that Cindy has joined our team to help us take Lean to the next level."
A sought-after speaker at industry conferences, Ms. Swank is the author of "The Lean Service Machine," a widely cited article in the Harvard Business Review that chronicles one of the first successful implementations of Lean in a service organization. The philosophy, which began on the Toyota assembly line, is traditionally used to improve processes in manufacturing companies.
Ms. Swank joins Phoenix from Lincoln Financial Group where she was vice president, Lean Solutions Team, responsible for the company's successful implementation of Lean. She was also vice president, Shared Services/Information Technology Finance at Lincoln Financial, responsible for managing all finance and expense activities for customer service, claims, administrative services and information technology departments. She joined Jefferson Pilot, which merged with Lincoln Financial in 2006, as vice president and controller in 1996. She held a variety of roles at Jefferson Pilot that included developing the Information Technology strategic project office and managing a cross-functional business development project.
"Cindy has been successful at adapting Lean to financial services companies because she begins with the philosophy that Lean should be used to help a business grow," said Mrs. Young.
...
Prior to joining Jefferson Pilot, Ms. Swank was vice president and controller for Acacia Mutual Life Insurance Co. in Washington, D.C. and earlier controller of the personal lines division of insurer USF&G Corp. in Baltimore.
...
Note to editors: For an electronic image of Ms. Swank, contact joe.fazzino@phoenixwm.com
Cynthia Swank Joins Phoenix to ...
biz.yahoo.com, 18 Sept 2007 [cached]
Cynthia Swank Joins Phoenix to Lead Center for Transformation and Growth
...
HARTFORD, Conn.--(BUSINESS WIRE)--The Phoenix Companies, Inc. (NYSE: PNX - News) today announced that Cynthia K. Swank, a recognized expert on Lean, the management philosophy focused on operational effectiveness and customer value, has joined the company as senior vice president, Center for Transformation & Growth, a new position.
...
"We are thrilled that Cindy has joined our team to help us take Lean to the next level."
A sought-after speaker at industry conferences, Ms. Swank is the author of "The Lean Service Machine," a widely cited article in the Harvard Business Review that chronicles one of the first successful implementations of Lean in a service organization.The philosophy, which began on the Toyota assembly line, is traditionally used to improve processes in manufacturing companies.
Ms. Swank joins Phoenix from Lincoln Financial Group where she was vice president, Lean Solutions Team, responsible for the company's successful implementation of Lean.She was also vice president, Shared Services/Information Technology Finance at Lincoln Financial, responsible for managing all finance and expense activities for customer service, claims, administrative services and information technology departments.She joined Jefferson Pilot, which merged with Lincoln Financial in 2006, as vice president and controller in 1996.She held a variety of roles at Jefferson Pilot that included developing the Information Technology strategic project office and managing a cross-functional business development project.
"Cindy has been successful at adapting Lean to financial services companies because she begins with the philosophy that Lean should be used to help a business grow," said Mrs. Young.
...
Prior to joining Jefferson Pilot, Ms. Swank was vice president and controller for Acacia Mutual Life Insurance Co. in Washington, D.C. and earlier controller of the personal lines division of insurer USF&G Corp. in Baltimore.
...
Note to editors: For an electronic image of Ms. Swank, contact joe.fazzino@phoenixwm.com
Contact:The Phoenix Companies, Inc.
News - Full Story
www.horizon.walker.com, 27 May 1998 [cached]
With the Horizon Financial Consolidation solution, our finance group has increased the amount of time available to analyze our business performance ten-fold, from 5% to 50%," said Cynthia K. Swank, vice president and controller, Jefferson Pilot Life Insurance Company.
Second Australian Lean Summit
lean.org.au, 25 Nov 2004 [cached]
Another keynote speaker and workshop facilitator will be Cindy Swank, who pioneered the introduction of Lean Thinking in a major insurance company in USA.Cindy is Vice President of Business Development and Team Lean at Jefferson Pilot Financial (JPF).In her previous post as Vice President, Finance, she led the redesign of the department and implemented leading-edge technology.She also created the Strategies, Operations, and Systems team to champion technology initiatives for Customer Service and Finance.In 2000, she led the lean implementation efforts at JPF and created the Strategic Project Office.In October 2003, she published an article in the Harvard Business Review highlighting the benefits of lean in a service environment.
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