Claudia Ferryman Business Consultant & Corporate Trainer Claudia is a business consultant, facilitator and corporate trainer with nearly 20 years experience in business, training and technology industries. Her consulting practice includes business strategic consulting, operational reviews, executive development and coaching, leadership training, staff development & team-building workshops, and assessments & profiling. In her management roles with several multi-national corporations, she has spearheaded numerous projects to successful completion. ClaudiaÕs consulting experience is an integration of entrepreneurial ventures and senior corporate roles within North America. As lead project manager, Claudia has been a major supplier of Y2K Remediation and Business Contingency planning services for the mutual fund industry and private corporations in Toronto. At present, she is Director of Rainmaker Strategies Group and Technology Mentors Inc. She also presently teaches two business courses at the University of Toronto. ClaudiaÕs consulting approach is to translate complex concepts into down-to-earth terms that everyone can relate to and understand. Her business consulting practice includes assisting organizations with strategic planning, operational reviews and human resource development, as well as designing new processes and methodologies. She has worked with all levels of organizations including CEOs, directors, executive/middle management, as well as front-line personnel. Having received formal training in Adult Learning Principles and Organizational Psychology from York University, as well as Project Management certification, NeuroLinguistic Programming and Open Space Technology Facilitation, Claudia has had direct hands-on entrepreneurial and management experience in creating cross-functional teams though various small business and corporate roles. Claudia is certified in a variety of leading edge tools that assess personnel in the areas of communication, leadership and management, and address issues such as how to: Claudia has provided project management as well as consulting services by facilitating personal and professional development training programs and materials for corporations such as Cominco, Kodak Canada, Motorola, Price Waterhouse, Bell Canada and Rogers AT&T, Moneris Solutions (Bank of Montreal/Royal Bank joint venture).

Claudia Ferryman, who runs a business consulting company and teaches a communication and negotiation course at the University of Toronto, elaborates: You need the confidence to ask for the type of deal you want, the patience to poke and prod until you figure out what deal you can get, and the people skills to deduce what's motivating the person in front of you. You also need to be a good actor. "Play the reluctant buyer. You don't want to be too anxious to get that product," Ferryman says. That will typically spur the other person into negotiating. She also advises asking for more than you expect to get.

Claudia Ferryman Business Consultant & Corporate Trainer Claudia is a speaker, business consultant and corporate trainer with over 15 years experience in business, training and technology industries. Her consulting practice includes executive development and coaching, leadership training, speaking engagements, team-building workshops, assessments and profiling. In her management roles with several multi-national corporations, she has spearheaded numerous projects to successful completion. Claudia's consulting experience is an integration of entrepreneurial ventures and senior corporate roles within North America. At present, she is Director of Rainmaker Strategies Group and Technology Mentors Inc., and interim Chief Operating Officer of Meritum International. Claudia's consulting approach is to translate complex concepts into down-to-earth terms that everyone can relate to and understand. Her business consulting practice includes assisting organizations with strategic planning, operational reviews and human resource development, as well as designing new processes and methodologies. She has worked with all levels of organizations including CEOs, directors, executive/middle management, as well as front-line personnel. Having received formal training in Adult Learning Principles and Organizational Psychology from York University, as well as Project Management certification, NeuroLinguistic Programming and Open Space Technology, Claudia has had direct hands-on entrepreneurial and management experience in creating cross-functional teams though various small business and corporate roles. Claudia is certified in a variety of cutting edge tools that assess personnel in the areas of communication, leadership and management, and address issues such as: Claudia has provided project management as well as consulting services by facilitating personal and professional development training programs and materials for corporations such as Cominco, Kodak Canada, Motorola, Price Waterhouse, Bell Canada and Rogers AT&T, Moneris Solutions (Bank of Montreal/Royal Bank joint venture) . Other clients include various non-profit organizations throughout Canada. Her previous projects include taking on the role of Acting Vice President, Information Technology, for Money Concepts Inc., successfully developing teams and managing several projects involving business process re-engineering, project lead forY2K Remediation, the launch of an e-business system utilized by 100 Franchises across Canada, and re-organization of the IT department. She played a key role in facilitating communications with all levels of management, vendors and suppliers regarding project issues. Claudia's project management, team-building and leadership training is in high demand nationally, as it brings together over a decade of experience in innovative program design, with experiential components proven to create sustainable change and success. Claudia has trained with personal development figures such as Anthony Robbins and Brian Tracy.

Claudia Ferryman claudia@rainmakerstrategiesgroup.com

Claudia Ferryman Business Consultant & Corporate TrainerClaudia is a speaker, business consultant and corporate trainer with over 15 years experience in business, training and technology industries.Her consulting practice includes executive development and coaching, leadership training, speaking engagements, team-building workshops, assessments and profiling.In her management roles with several multi-national corporations, she has spearheaded numerous projects to successful completion. Claudia's consulting experience is an integration of entrepreneurial ventures and senior corporate roles within North America.At present, she is Director of Rainmaker Strategies Group and Technology Mentors Inc., and interim Chief Operating Officer of Meritum International. Claudia's consulting approach is to translate complex concepts into down-to-earth terms that everyone can relate to and understand.Her business consulting practice includes assisting organizations with strategic planning, operational reviews and human resource development, as well as designing new processes and methodologies.She has worked with all levels of organizations including CEOs, directors, executive/middle management, as well as front-line personnel. Having received formal training in Adult Learning Principles and Organizational Psychology from York University, as well as Project Management certification, NeuroLinguistic Programming and Open Space Technology, Claudia has had direct hands-on entrepreneurial and management experience in creating cross-functional teams though various small business and corporate roles. Claudia is certified in a variety of cutting edge tools that assess personnel in the areas of communication, leadership and management, and address issues such as: Claudia has provided project management as well as consulting services by facilitating personal and professional development training programs and materials for corporations such as Cominco, Kodak Canada, Motorola, Price Waterhouse, Bell Canada and Rogers AT&T, Moneris Solutions (Bank of Montreal/Royal Bank joint venture) . Other clients include various non-profit organizations throughout Canada. Her previous projects include taking on the role of Acting Vice President, Information Technology, for Money Concepts Inc., successfully developing teams and managing several projects involving business process re-engineering, project lead forY2K Remediation, the launch of an e-business system utilized by 100 Franchises across Canada, and re-organization of the IT department.She played a key role in facilitating communications with all levels of management, vendors and suppliers regarding project issues. Claudia's project management, team-building and leadership training is in high demand nationally, as it brings together over a decade of experience in innovative program design, with experiential components proven to create sustainable change and success. Claudia has trained with personal development figures such as Anthony Robbins and Brian Tracy.