(17 Total References)
Reinvigorating a Team. Revitalizing a Culture. | Empathia
"When we saw the questions the CAT asks and the way it tracks and categorizes employee responses, we knew it would serve us much more effectively than other survey and measurement tools we had seen," said Christine Bessler, Chief Information Officer and Vice President of Information Technology at ProHealth Care.
An additional advantage of working with Empathia
, noted Bessler
and Ostrenga, is that the company didn't merely provide a survey and an assessment tool.
The goal was to gather solid baseline data in the most efficient way possible, said Bessler
, and Empathia accomplished that perfectly.
"Using an external partner and a unique tool like the CAT
also sent a strong message to the team that we were taking this matter very seriously-and that we were committed to making measureable improvements," Bessler
"The training actually forced people to play out various scenarios that demanded improved interaction and communication skills," Bessler
As for the IT department's future, Bessler
said that ProHealth Care plans to continue communicating regularly with the team regarding cultural issues.
ProHealth Care Drives Population Health Management through Epicâ€™s Cogito Data Warehouse | Perficient, Inc.
We not only needed to integrate our systems to manage this data, but we needed to make the data actionable," said Christine Bessler, CIO, ProHealth Care.
Christine Bessler, CIO, ProHealth Care, describes how ProHealth Care is the first healthcare system to produce reports and data out of Epic's Cogito data warehouse in a production environment.
ProHealth Care delivered clinically integrated insights to 460 physicians in the system's hospitals and clinics, including those in its Accountable Care Organization.
Physicians now have access to analytics that allows them to easily see which of their patients are in need of important health screenings or care interventions.
This foundational capability sets the stage for enhancing preventive care and improving the management of chronic diseases.
In this teleconference Christine shares the strategy ProHealth adopted to integrate data from Epic with information from other EMRs and data sources to deliver clinically integrated business intelligence, and describes how ProHealth Care is positioning itself to deliver against an advanced self-service BI capability in the future.
Christine Bessler, chief ...
Christine Bessler, chief information officer and vice president of information technology at ProHealth Care, distinguished between traditional mergers and partnerships.
Systems can save money and achieve effectiveness through partnering, such as through AboutHealth, she said.
"The challenge is consolidation of EMRs is what we traditionally thought was necessary to be clinically integrated, but I think there's a different way to approach this," Bessler
"Not to say that isn't part of the equation, but it gets back to what are you hoping to achieve and what's the value at the level of clinical integration, at the level of providing clinical care and what's the value of at the backend."
There might be an opportunity to leverage technology in new ways "beyond the traditional let's just merge all of our technology together," she
Business Model Innovation
Christine Bessler, CIO/VP of ProHealth Care, Inc., argued that data is of little use unless it is trusted and in the hands of the people who can use it.
She added, "The data must be available right alongside other physician tools; it has to matter to be meaningful to them if we ever want to get needed behavioral changes."
Unfortunately, in her
view and that of many other speakers, current Electronic Health Records
(EHRs) aren't cutting it.
does not give you the data - not quite where you need it to be.
You want to drive decision-making far better than what the native decision tools in the EHR
enable, so we need applications to help us get there," Bessler
Tags: 100 State Madison Wisconsin, Advanced analytics in healthcare, Advisory Board, Aurora Health Care
, Christine Bessler
, EPIC, Healthcare data, Healthcare disruption, Healthcare innovation, Ken Kleinberg, Mason Wells John Byrnes, Nikko Skievaski, PDS Jonathan Ravdin, Philip Loftus, WTN Media DHC 2014