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This profile was last updated on 8/5/14  and contains information from public web pages and contributions from the ZoomInfo community.

Ms. Celia J. Blue

Wrong Celia J. Blue?

Registrar

Email: c***@***.us
Local Address: Boston, Massachusetts, United States
Massachusetts Department of Transportation
 
Background

Employment History

Board Memberships and Affiliations

  • Assistant Secretary for Performance Management
    Massachusetts Department of Transportation
  • Assistant Secretary for Performance Management and Innovation
    MassDOT

Education

  • Masters , Business Administration
    Anna Maria College
16 Total References
Web References
Photo of Celia ...
www.massrmv.com, 5 Aug 2014 [cached]
Photo of Celia Blue
...
Celia Blue Registrar, Registry of Motor Vehicles Division Massachusetts Department of Transportation
Celia J. Blue was appointed Registrar of Motor Vehicles on January 30, 2014 by Richard Davey, MassDOT Secretary & CEO.
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As Registrar, Celia shares the MassDOT goal of providing excellent customer service to the citizens of the Commonwealth. She has expanded the use of public/private partnerships to increase service options and convenience for customers. Expanding upon her prior project leadership role in the RMV, the Registrar will ensure the completion of the final phase of the One Voice telephone project with the expansion of service options including the introduction of a Virtual Hold option that saved customers over a million minutes within its first month of use.
The Registrar's other leadership roles within MassDOT include serving as Assistant Secretary for the Office of Performance Management and Innovation. In that role, she was tasked with assisting Secretary Davey in building a culture of performance excellence, accountability and transparency while building a culture of innovation at MassDOT. Prior to becoming Assistant Secretary, Celia served MassDOT and the Commonwealth in the position of Deputy Registrar for External Services at the RMV and achieved a 50% reduction in customer wait times at the RMV branches and in the call center.
CELIA BLUE has joined ...
www.wwlp.com, 6 Oct 2011 [cached]
CELIA BLUE has joined MassDOT as assistant secretary for performance management. Blue worked previously as deputy registrar for the Registry of Motor Vehicles, in charge of customer service operations and managing about 500 employees.
At noon, Department of Transportation ...
www.lowellsun.com, 17 Jan 2014 [cached]
At noon, Department of Transportation Secretary and CEO Richard A. Davey today appointed Celia Blue as registrar.
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Blue is currently the MassDOT assistant secretary for performance management and innovation. She previously served as deputy registrar for the Registry of Motor Vehicles and was responsible for oversight of the RMV's customer-service operations.
Celia J. Blue, head of the ...
www.cltg.org, 6 Mar 2014 [cached]
Celia J. Blue, head of the Registry of Motor Vehicles, said the legislation would generate nearly $15 million in state revenue through license fees and other charges, plus $7.5 million in renewal fees every five years.
"This legislation is about public safety, and ensuring that the drivers on our roads have passed the tests and have the qualifications to be safe drivers," Blue told a legislative committee. She predicted that the bills, filed in the House and the Senate, would lead to fewer car accidents and more drivers with insurance.
...
"More motorists would be protected from losses from unlicensed drivers because unlicensed drivers are unable to receive insurance," said Blue. She said, "A safe driving bill would reduce the drain on law enforcement and the court system."
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Celia J. Blue, head of the Registry of Motor Vehicles, said the legislation would generate nearly $15 million in state revenue through license fees and other charges, plus $7.5 million in renewal fees every five years.
"This legislation is about public safety, and ensuring that the drivers on our roads have passed the tests and have the qualifications to be safe drivers," Blue told a legislative committee. She predicted that the bills, filed in the House and the Senate, would lead to fewer car accidents and more drivers with insurance.
Celia Blue has been sworn in ...
agencychecklists.com, 1 Mar 2014 [cached]
Celia Blue has been sworn in as the new Registrar of Motor Vehicles. She replaces Rachel Kaprielian who was appointed by Governor Patrick to take over as the new Secretary of Labor and Workforce Development.
Prior to becoming Registrar, Ms. Blue was the MassDOT Assistant Secretary for Performance Management and Innovation, where she was responsible for helping various division of MassDOT develop and implement performance management systems. Prior to that Ms. Blue actually worked at the RMV under former Registrar Kaprelian as Deputy Registrar for the Registry of Motor Vehicles.
Celia has spearheaded numerous successful innovation initiatives and led our efforts to make performance management more transparent and accountable to the public," said Secretary Davey. "As a former Deputy Registrar with private sector experience, she is uniquely qualified to lead the RMV."
During her tenure as Deputy Registrar at the Registry of Motor Vehicles, Ms. Blue was charged with the oversight of the RMV's customer service operations and was instrumental in reducing customer wait times both at RMV branches and via the RMV call center. In addition, Blue helped implement the RMV's plan to expand its presence through its unique partnership with AAA.
A Worcester State College graduate, Blue also received her Masters in Business Administration from Anna Maria College. She is a former Commissioner of the Massachusetts Aeronautics Commission and has also held various positions in the private sector. She also serves on several civic and community organizational boards in both Central and Eastern Massachusetts.
Filed Under: RMV NewsTagged With: Celia Blue, mass insurance news, mass registry of motor vehicles, mass rmv, Mass. Insurance News, rmv news
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