As Cbeyond's former Chief Information Officer and Chief Operations Officer, Carrie Wheeler was responsible for overall Corporate Capital Investment Portfolio and Prioritization, Cbeyond's Program Management Office, IT Strategy and Application Development.
scope of support included Online Customer Support Systems and Value Added Applications, Sales and Marketing Systems, Customer Relationship Management, Operational Support / Care Systems, Corporate Systems, Billing and Billing Operations.
In this role, Carrie
was responsible for the development and support of new product development, 100% of customer electronic transactions, the complete sales to cash process (revenue stream) and all internal support systems including Financial Management and Reporting as well as HR.
Carrie joined Cbeyond in 2009 to lead Cbeyond's Information Technology Strategy and Planning teams.
Prior to joining Cbeyond, Carrie held several IT leadership positions at AT&T, BellSouth, MCI Communications and Accenture.
diverse set of skills by giving back to the community where she
lives and works.
Carrie currently serves on the board of the Technology Association of Georgia's Education Collaborative and the Georgia Ballet and is an active supporter of Girls Inc. and Girls Get IT.
In addition, Carrie is a member of Women in Technology (WIT), Atlanta Telecommunications Professionals and Cbeyond's Women's Network.
In 2011, she
won WIT's Woman of the Year Award and in 2013 she
became the Georgia CIO of the Year® Awards winner in the Enterprise category.