As Cbeyond's Chief Information Officer, Carrie A. Wheeler is responsible for overall Corporate Capital Investment Portfolio & Prioritization, Cbeyond's Program Management Office, IT Strategy, and Application Development.
scope of support includes Online Customer Support Systems & Value Added Applications, Sales & Marketing Systems, Customer Relationship Management, Operational Support / Care Systems, Corporate Systems, Billing and Billing Operations.
In this role, Carrie
is responsible for the development and support new product development, 100% of customer electronic transactions, the complete sales to cash process (revenue stream), and all internal support systems including Financial Management & Reporting and HR.
Carrie joined Cbeyond in 2009 to lead Cbeyond's Information Technology Strategy & Planning teams.
Prior to joining Cbeyond, Carrie had held several IT leadership positions at AT&T, BellSouth, MCI Communications and Accenture.
In previous roles, she held leadership positions across a variety of organizational functions including IT strategy, merger and acquisition planning and execution, customer operations, development, quality assurance, program management and capital management.
diverse set of skills by giving back to the community where she
lives in works.
Carrie currently serves at eh Chair of the Technology Association of Georgia's Education Collaborative Board of Directors.
She sits on the Advisory Board for the Georgia CIO Leadership Association, is an active supporter of Girls Inc., Girls Get IT, is a member Women in Technology, Atlanta Telecommunications Professionals and Cbeyond's Women's Network.
In 2010, she
was nominated for Women in Technology's Women of the Year Award and in 2011 Carrie
was honored to win this award.