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This profile was last updated on 1/28/15  and contains information from public web pages and contributions from the ZoomInfo community.

Director, Office of Long Term Car...

Phone: (501) ***-****  
Local Address:  River Rock , Arkansas , United States
Arkansas Department of Human Services

Employment History

  • Arkansas , Inc.
  • Rose Nut
    Shockley's Garden
  • Director, Arkansas
    Long-Term Care
  • Director of the Office
    Long-Term Care
  • Director of the Department's Office
    Long-Term Care
  • Head
    state Office of Long Term Care

Board Memberships and Affiliations

54 Total References
Web References - Northwest Arkansas News on the web [cached]
The most recent state incident reporting policy was sent to the Conway center in May 2000 by Carol Shockley, director of the Office of Long Term Care.
And in July 2000, the human development centers were sent: "Clarification on citing deficiencies for situations involving abusive behaviors by demented residents."
"When actions by a demented resident constitute inappropriate behavior and/or may be a threat to other residents or himself, the facility is accountable," according to a memo from the U.S. Department of Health and Human Services.
Changing the Physical Environment of Nursing Homes, 6 Dec 2011 [cached]
Carol Shockley, Director, Arkansas Office of Long-Term Care - Northwest Arkansas News on the web, 9 Jan 2002 [cached]
Carol Shockley, director of the department's Office of Long Term Care, testified about separate inspections last year by her office and by teams from the U.S. Centers for Medicare and Medicaid Services.She said:
m A state visit in February 2001 responding to a complaint found center staff failed to intervene to stop the sexual aggressiveness of one resident toward other residents and failed to protect residents.The resident's sexual aggressiveness included rubbing his penis on the faces of other residents.
m A federal inspection in April 2001 cited the center for failing to protect residents.
m Another state inspection in May 2001 cited the center for leaving two residents unattended; the two later left the center and were missing for 19 hours.
m A follow-up state inspection in June 2001 prompted by an incident report found that the center failed to protect clients from actual or potential harm -- for example, one resident swallowed the contents of a bottle of hand sanitizer, and disinfectant was left in an unlocked cabinet in a bathroom. :: Northwest Arkansas' News Source, 25 Sept 2006 [cached]
Carol Shockley, director of the state's Office of Long Term Care, said the group considers resident safety first when it is reviewing regulations.The group also fields questions from nursing home administrators who want interpretations of regulations and assurances that their home won't be cited for violating regulations if they pursue changes based on residents ' desires.One regulation the agency is considering changing involves mealtimes for residents.Current rules require a five-hour interval between breakfast and lunch, five hours between lunch and dinner, and 14 between dinner and breakfast."If a resident requests to sleep late, have a light lunch and have a dinner meal later in the evening, what's wrong with that ?" Shockley said.In the meantime, state regulators are giving nursing home administrators some flexibility in meal scheduling.But changes in mealtimes and meal choices require extra monitoring to make sure residents aren't losing weight, something nursing homes have done willingly, she said.
No one has received a license to build and operate a Green House nursing home in Arkansas, but many administrators and nursing home owners have inquired about the concept, Shockley said.
Shockley said that from a regulatory perspective, it would be possible for a Green House nursing home to operate in the state.
"It may challenge the state's regulatory process to try to go into this venture," she said.
Arkansas Democrat-Gazette :: National News, 11 Nov 2003 [cached]
Carol Shockley, head of the state's Office of Long Term Care, said her office is continually looking for trends where enforcement is concerned and the office gears the training it requires to those trends.
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