By Bryan Burns, president, Vail Valley Jet Center (left), and Jim Elwood, Eagle County Regional Airport manager
...Burns arrived one year ago, coming from Washington Reagan National Airport, where he was general manager of the Signature Flight Support FBO.
, "My goal when I came here was to rebuild the foundation that had cracked.This is all part of rebuilding a very deteriorated relationship, creating a partnership."
Fast Facts: Vail Valley Jet Center
Annual Revenues: $12 million Annual Fuel:
According to Burns
, the FBO's involvement with the terminal was primarily administration and maintenance.Airlines, rental car companies, ground transport, and concessionaires had leases with the FBO
which in turn has the master leasehold with the airport.The tenants either staffed the terminal positions or subcontracted them out.The airlines, says Burns
, continue to provide their own personnel for station management.
...Vail Valley Jet Center president Bryan Burns relates that getting quality employees may be difficult nationwide, but it can be even more so in a resort area.
According to Burns
, there are basically two types of recruits in the Vail market: young people who are chilling on their parents' ticket while deciding on a career; and, "free spirit" middle-agers who may be working at a bar or restaurant.Their common bond: a passion for skiing.As a result, the cornerstone of a healthy employee benefits package is the Jet Center's ski pass.The FBO pays for the pass to local ski resorts up front, and employees pay for it via payroll deductions."On top of that," explains Burns
, "we throw in an end-of-season bonus.We've got part-time guys who are eligible for $650 if they stay through the middle of April.Full-time employees will get $950."Another incentive program, tied to the overall safety program Burns has implemented, puts $10,000 into a pool.If the FBO
gets through the ski season without any major hangar rash, including workmans' compensation claims, the pools is split among the employees at year's end.The FBO
also offers to all employees:• health club memberships;