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2016-06-01T00:00:00.000Z

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The Taylor Reach Group , Inc.

168 Centre Street South

Oshawa, Ontario L1H 4A6

Canada

Company Description

With offices in the United States, Canada, Australia, Europe and China, The Taylor Reach Group, Inc. (Taylor Reach) is a leading Call and Contact Center, Customer Experience and Customer Service consulting firm. This award winning company founded in 2003 ... more

Find other employees at this company (10)

Background Information

Affiliations

Founder
Contextual Strategy Group

Education

Bachelors degree

Economics

University of Massachusetts

Web References (24 Total References)


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Bruce Lebowitz


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Bruce Lebowitz Vice President Email Bruce
Bruce Lebowitz is an experienced marketing strategist with expertise in creating compelling conversations. With over 20 years of experience in both the consulting and client sides, he has solved problems and created successful programs for many Fortune 500 companies. He realized early on that a PowerPoint deck was not a satisfying deliverable. He enjoys creating strategies and then actually working on making the strategies come alive in the market. Working in the space between creating great brands and developing effective customer dialogues, Bruce works closely with marketing and operations staff to create programs that delivers excellent customer experiences.
Most recently, Bruce has managed a call center for a healthcare start-up and managed all call-center marketing for BarclayCrad, a top ten credit card issuer in the United States. Prior to that, Bruce founded and grew a Teleweb call center practice for Ogilvy & Mather. In addition he started an email marketing practice, and managed a marketing strategy practice, developing relationship marketing programs and integrating the call center experience with online marketing programs. At Ogilvy, Bruce worked on major accounts including American Express, SAP, DHL, IBM, Cisco, Barclays, Time Warner Cable, and many pharmaceutical clients. Prior to Ogilvy, Bruce managed a call center practice and new business development for Rapp Collins, an Omnicom agency.


Contact - The Taylor Reach Group - Call Center Consultants

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Bruce Lebowitz

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Bruce Lebowitz, New York, NY blebowitz@thetaylorreachgroup.com (866) 334-3730 Ext: 105


Customer Experience and Call Center Consulting Company Adds Teleweb industry Expert Bruce Lebowitz to the Firm - The Taylor Reach Group - Call Center Consultants

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Bruce Lebowitz

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Mr. Colin Taylor, The Chairman and CEO of The Taylor Reach Group, Inc. today announced that Bruce Lebowitz has joined the customer experience and call center consulting firm effective immediately.
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Bruce began his call center career over 22 years while working for Optima Direct where he managed client telemarketing programs for BMG, WNET and TimeWarner. Bruce then started call center marketing consulting practices within large ad agencies including Rapp Collins and Ogilvy. Bruce was also an early payer in the community and crowdsourcing space while at Participate Systems. Bruce has solved problems and created successful programs for many Fortune 500 companies including American Express, IBM, SAP, Verizon, ADT and DHL. He enjoys creating strategies and then actually working on making the strategies come alive in market. Most recently, Bruce has managed a call center for a healthcare start-up and managed all call-center marketing for BarclayCard, a top ten credit card issuer in the United States. "We are excited to have Bruce on board", said Taylor, "His experience working in the space between creating great brands and developing effective customer dialogues is well aligned with our vision of the customer experience.
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Bruce holds a Masters degree in Economics for New York University and lives in New York City with his wife and family.


Bruce Lebowitz - The Taylor Reach Group - Call Center Consultants

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Bruce Lebowitz

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Bruce Lebowitz
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Bruce Lebowitz email Bruce
Bruce Lebowitz is an experienced marketing strategist with expertise in creating compelling conversations. With over 20 years of experience in both the consulting and client sides, he has solved problems and created successful programs for many Fortune 500 companies. He realized early on that a PowerPoint deck was not a satisfying deliverable. He enjoys creating strategies and then actually working on making the strategies come alive in market. Working in the space between creating great brands and developing effective customer dialogues, Bruce works closely with marketing and operations staff to create programs that delivers excellent customer experiences.
Most recently, Bruce has managed a call center for a healthcare start-up and managed all call-center marketing for BarclayCrad, a top ten credit card issuer in the United States. Prior to that, Bruce founded and grew a Teleweb call center practice for Ogilvy & Mather. In addition he started an email marketing practice, and managed a marketing strategy practice, developing relationship marketing programs and integrating the call center experience with online marketing programs.

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