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This profile was last updated on 9/10/14  and contains information from public web pages and contributions from the ZoomInfo community.

Mr. Bruce Lebowitz

Wrong Bruce Lebowitz?

Senior Consultant

Phone: (416) ***-****  HQ Phone
Local Address: New York City, New York, United States
The Taylor Reach Group , Inc.
55 Nugget Ave Suite 217
Toronto , Ontario M1S 3L1
Canada

Company Description: At Taylor Reach our call center consultants help call and contact center operators improve their operations. We help improve service quality, improve efficiency,...   more
Background

Employment History

Board Memberships and Affiliations

Education

  • Bachelors degree , Economics
    University of Massachusetts
16 Total References
Web References
Bruce Lebowitz - The Taylor Reach Group – Call Center Consultants
thetaylorreachgroup.com, 17 May 2013 [cached]
Bruce Lebowitz
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Bruce Lebowitz
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Bruce Lebowitz email Bruce
Bruce Lebowitz is an experienced marketing strategist with expertise in creating compelling conversations. With over 20 years of experience in both the consulting and client sides, he has solved problems and created successful programs for many Fortune 500 companies. He realized early on that a PowerPoint deck was not a satisfying deliverable. He enjoys creating strategies and then actually working on making the strategies come alive in market. Working in the space between creating great brands and developing effective customer dialogues, Bruce works closely with marketing and operations staff to create programs that delivers excellent customer experiences.
Most recently, Bruce has managed a call center for a healthcare start-up and managed all call-center marketing for BarclayCrad, a top ten credit card issuer in the United States. Prior to that, Bruce founded and grew a Teleweb call center practice for Ogilvy & Mather. In addition he started an email marketing practice, and managed a marketing strategy practice, developing relationship marketing programs and integrating the call center experience with online marketing programs.
Bruce ...
www.usimagingnetwork.com, 3 Mar 2012 [cached]
Bruce Lebowitz
Senior Vice President
Bruce Lebowitz is Senior Vice President of Customer Service for U.S. Imaging. Mr. Lebowitz has over 20 years experience in call center marketing. Most recently Mr. Lebowitz was responsible for all Live Channel marketing for Barclaycard, the credit card division of Barclays Bank. There he oversaw the marketing of all Barclay credit card products across seven call centers as well as all face-to-face sales at live events. Prior to Barclaycard he spent eight years at OgilvyOne managing the call center and email marketing strategy practices, working with clients including American Express, IBM, Pfizer, Wyeth and DHL. Mr. Lebowitz has a Bachelors degree from the University of Massachusetts in Economics.
Customer Experience and Call Center Consulting Company Adds Teleweb industry Expert Bruce Lebowitz to the Firm - The Taylor Reach Group – Call Center Consultants
thetaylorreachgroup.com, 17 May 2013 [cached]
Bruce Lebowitz
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Mr. Colin Taylor, The Chairman and CEO of The Taylor Reach Group, Inc. today announced that Bruce Lebowitz has joined the customer experience and call center consulting firm effective immediately.
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Bruce began his call center career over 22 years while working for Optima Direct where he managed client telemarketing programs for BMG, WNET and TimeWarner. Bruce then started call center marketing consulting practices within large ad agencies including Rapp Collins and Ogilvy. Bruce was also an early payer in the community and crowdsourcing space while at Participate Systems. Bruce has solved problems and created successful programs for many Fortune 500 companies including American Express, IBM, SAP, Verizon, ADT and DHL. He enjoys creating strategies and then actually working on making the strategies come alive in market. Most recently, Bruce has managed a call center for a healthcare start-up and managed all call-center marketing for BarclayCard, a top ten credit card issuer in the United States. "We are excited to have Bruce on board", said Taylor, "His experience working in the space between creating great brands and developing effective customer dialogues is well aligned with our vision of the customer experience.
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Bruce holds a Masters degree in Economics for New York University and lives in New York City with his wife and family.
Bruce ...
thetaylorreachgroup.com, 17 May 2013 [cached]
Bruce Lebowitz
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Bruce Lebowitz
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By: Bruce Lebowitz
Customer Effort Daunting for some Financial Services Call Centers - The Taylor Reach Group – Call Center Consultants
thetaylorreachgroup.com, 17 May 2013 [cached]
Bruce Lebowitz
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For more information regarding CX Snapshot please contact Colin Taylor or Bruce Lebowitz
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