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2008-12-26T00:00:00.000Z

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Bruce Guetzkow

Information Services Director

United Credit Service Inc

HQ Phone: (877) 723-2902

Email: b***@***.com

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United Credit Service Inc

15 N Lincoln St

Elkhorn, Wisconsin 53121

United States

Company Description

UCS offers customizable accounts receivable management solutions implementing the following programs: Business Office Extension UCS can work as an extension to your business office. Let our employees work as your employees. Please also see Insurance C ... more

Find other employees at this company (13)

Background Information

Affiliations

Board Member
Wisconsin Midrange Computer Professional Association

Member of the Program Advisory Committee for the Information Technology-Programmer and Analyst Program
Gateway Technical College

Web References (14 Total References)


Nexus Case Study - United Credit Service | BCD

www.bcdsoftware.com [cached]

The server it uses to manage its business is an IBM i model 270, run by a single IT professional, Bruce Guetzkow, who is responsible for everything from strategic long-term systems planning to backups.

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"This process was labor intensive and costly both in terms of hourly costs and monthly delivery fees," says Guetzkow.
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Bruce Guetzkow, IBM Certified Specialist, United Credit Service
"The new system he envisioned would allow UCS' clients to access a self serve, secured extranet web portal to search and view their collection reports with the ability to download PDF reports they wanted. Initially Guetzkow considered developing a system by hand, as he has IBM i technology skills that he has been honing since 1985 and is familiar with HTML and JavaScript. He decided instead to look at possible third party solutions. "I was interested in the Nexus Portal solution with the ECM (Enterprise Content Management) feature," says Guetzkow."As I looked more closely into the technology I discovered BCD also offered an integrated document management solution called Catapult that would allow me to automatically distribute, archive and index IBM i documents and reports directly into the Nexus ECM."
"I decided since we already licensed other BCD solutions and were very familiar with the level of BCD's service that it made sense to bring in both solutions for a thorough evaluation and see how well they could help improve our collection process. said Guetzkow.
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Bruce Guetzkow, IBM Certified Specialist, United Credit Service
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Guetzkow says that Catapult initially automatically created over 1,000 such PDF reports and indexed each report using various data found in each report.
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While Guetzkow admits that most of his skills tend to orbit around the IBM i, he says it wasn't difficult to put this system together because of Nexus' powerful user-oriented design features: "I may not be a web page designer, but I can certainly build a nice client self serve portal with Nexus," he says.
He has also set up this system to serve reports to internal users. Instead of placing reports for internal users in the ECM portlet he uses another Nexus portlet type that supports direct links to the IFS. This helps segregate even further internal reports from those accessed by outside customers. He places these reports in the IFS so Nexus can offer logged-in users direct links to those files. Guetzkow had a couple of requirements that Nexus didn't address straight out of the box, so BCD's product development team promptly addressed his needs. "I asked BCD to do a modification that would allow Nexus to collect statistics on visitors so we can track the rate of uptake for the new site. The portal is pretty new and we are trying to see how well it is being used by customers. Having these statistics gives us concrete proof of the level of use. Guetzkow adds that he has worked directly with the product developers and says they have been very responsive. "There are instances where they have sent me custom updates on the very same day I requested them."
There are lots of formidable small and mid-sized businesses who use IBM i technology. In many SMB organizations, it is common for one or two people to manage every facet of the IT operation. Guetzkow is a case in point. "I am the entire IT staff here," he says.
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"The first step was to giving our customers direct access to their reports whenever they wanted to see them," says Guetzkow.


Registration

www.wmcpa.org [cached]

Bruce Guetzkow - United Credit Service, Inc.


Meetings

www.wmcpa.org [cached]

Bruce Guetzkow of United Credit Service, Inc. and WMCPA

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Bruce Guetzkow has been in IT beginning in 1985, since 1990 on the AS/400 and its successors. He has worked for several companies in southeastern Wisconsin and was an independent consultant for three years. Bruce is currently the Information Services Director at United Credit Service, Inc., in Elkhorn, Wisconsin. He has written technical articles for Midrange Computing Magazine, IT Jungle's 400 Guru Newsletter and Scott Klement's System iNetwork Programming Tips Newsletter. Bruce is also a member of the Program Advisory Committee for the Information Technology-Programmer/Analyst program at Gateway Technical College.


Creating Dynamic Queries, by Bruce ...

www.midrangeserver.com [cached]

Creating Dynamic Queries, by Bruce Guetzkow

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by Bruce Guetzkow
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Bruce Guetzkow has programmed on the AS/400 and iSeries since 1990 in manufacturing, distribution and other industries.He is currently the IS director at United Credit Service in Elkhorn, Wisconsin.E-mail: bguetzkow@midrangeserver.com
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Bruce Guetzkow, Marc Logemann, David Morris


Wisconsin Midrange Computer Professional Association - IBM i Blogs

www.wmcpa.org [cached]

GManTech Blog (Bruce Guetzkow)

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