According to Bruce Christy, the director of golf at both Everett courses, the new management company will put a primary emphasis on customer satisfaction.
The aim is not just to attract new players, but to win back current players.
Think of it as "above-and-beyond customer service," Christy
"I don't think people are going to come out and all of a sudden be seeing Augusta National," Christy
...Christy, a 1983 graduate of Mukilteo's Mariner High School, is staying on as director of golf.
While BCG officials could have made a switch, their meetings with Christy
, backed by letters of support from city officials, high school coaches and men's and ladies' club members, led them to keep the popular pro on the job.
Most other staff members will also keep their jobs because, Christy
said, "I think (BCG) wanted some stability.
...Bruce Christy is the head professional at Everett's Legion Memorial Golf Course.