team were professional and thorough, finding several areas for improvement.
I found Mr. Gooch
to be highly professional, very experienced, and offered our organization a level of expertise that helped us achieve goals we had previously been unable to obtain.Brian's approach gets to the core issues quickly and his
experience and leadership facilitate the development of processes that bring about results, all within budget and on time.His
wit and sense of humor kept our team's attention and made the work fun.I highly recommend Gooch & Associates.
provided timely, accurate, and educational consultation.While he
worked with our company, we felt we were his
was focused on our needs and issues and was flexible in responding to the most effective ways of helping our organization to understand what was expected of us based on standards.Most important, Mr. Gooch
was practical in his
approach and because of his
outstanding sense of humor, made what could be a dry tedious task, enjoyable and energizing.
This was my first experience with the Joint Commission
and Mr. Gooch
turned a daunting and frightening task into an achievable and fun learning experience.His
professionalism, knowledge, patience and wonderful sense of humor afforded both me and my staff the confidence and tools to successfully complete our survey (we scored 98!).I would highly recommend Gooch and Associates.Our facility will continue to utilize his
services as we strive to maintain the highest quality of patient care.
is very knowledgeable in all areas of the JCAHO standards and survey process.
I have worked with Brian Gooch
preparing for two JCAHO surveys.He
was not only instrumental in preparing me for the survey on paper and practice, but he
was extremely capable in preparing me for the mind set of the survey.He
assisted me in a more complete understanding of the Environment of Care standard, which as a nurse I was finding the most difficult.My center was awarded "Accreditation with Commendation" on our first survey and we are currently awaiting our second survey.
is highly professional and very knowledgeable about all aspects of JCAHO and highly respected by our organization for his
timeliness, accuracy of findings/issues and educational approach to survey processes.
was particularly skilled when working directly with our staff.He
helped them learn and made them feel respected, with an easy but clear way to make his
points so that staff were not embarrassed but felt they had learnt something.He
was able to communicate equally well with senior executives and with new staff members.His
understanding of the JCI standards and how to apply them in a practical way in different settings was an enormous help to us.