was FANTASTIC to work with in building our backyard dream!
We made our decision to use Decorative Pools
was very patient, knowledgeable and took time to address all of my questions and concerns.
During the process, we received regular photos, phone call updates and advice.
All of which was very reassuring since this was our first pool to build and we are far from experts.
went above and beyond as well by guiding us in our selections, giving us a place we could see the selections actually installed and then allowed us to make some slight changes after we started our pool.
We have been pleasantly surprised since our pool was finished with how Brian
has continued to be available to us to answer questions by phone, email or if need be in person.
We never felt like we were just another sale, we always felt like we were the most important people he
had to work with.
We highly recommend using Brian Drury
in building a pool.
We recommend him all the time and would not consider anyone else if we build another one.
Gary and Heather
made the whole process easy."
Our experience with Decorative Pools
made the whole process easy.
An itemized quote was included with not only what we were getting but what we were not getting (very helpful).
took the time to fully explain the ins and outs of the whole process and always took time to answer our questions.
The project was well planned and well managed throughout.
Even in dealing with lousy weather conditions, our pool was completed on schedule.
Months after the project was complete we noticed a few holidays in the deck paint and Brian
was quick to respond and fix our concern.
Thanks for the great experience!
Scott and Stefanie
"We would absolutely refer other people to Decorative Pools Inc
I have known Brian with Decorative Pools Inc. for many years now and his work-ethic, expertise and reliability has always been top notch.
designed my first pool in 2001 and it was absolutely beautiful.
I was so pleased with my first pool that my husband and I called Brian
designed and built us a beautiful pool at our new home.
walked us through each step and was readily available."
built a salt generator pool for us in 2009 which we are extremely happy with.
It is absolutely beautiful and our friends have given us many compliments.
We chose Brian
over other bids because he
came up with the best design, the price was right, and we felt he
would give us a little extra care and attention over the other companies.
We also really appreciated the laptop graphics program which provided a great visual of the project before it was started and allowed us to make real-time tweaks to the design with Brian in our own living room.
The construction process went well and Brian
walked us through each step and was readily available via his
blackberry email or by phone when needed.
After the pool was finished he
told us to make sure and call him if any problems of any kind.
This has come in handy when we have pool maintenance questions as the seasons change.
We rarely went into our backyard before but now we use it all the time.
We highly recommend Brian
to build your swimming pool due to a quality and unique design as well as the extra care and attention that he
Glen and Kortney
remained a man of character and honesty from day one."
After researching eight pool companies, we chose Decorative Pools
to design and build our pool.
During our research process, we were able to see how many of the local pool builder's "true colors" came to light.
remained a man of character and honesty from day one.
Always in constant communication, Brian
team were always very responsive to our questions and we were pleased to see that Brian
was on-site for all major steps of the build.
We met with Brian Drury, owner of Decorative Pools first and liked him from the start.
After receiving and comparing bids, one thing that Brian
had said stood out; he
or Cody would come by every day to check on things to make sure it was going according to plan.
The other builders had said that their supervisor would come by once a week or so to check on things.
That just did not sound "good enough" to us and we foresaw problems.
Upon checking several of Decorative Pools references, all of them said how much they liked working with Brian
and that he
had done a great job.
We were sold and immediately set up a meeting with Brian
to sign on the dotted line and get started building our very own "Backyard Paradise
Any questions or issues we had were always promptly and courteously dealt with and it only took six weeks to build.
We have nothing but good things to say about Brian
, Cody and everyone associated with Decorative Pools
We highly recommend them!
We chose Brian
team at Decorative Pools
, because we felt they were going to listen to our desires and ideas, and do all they could to make it come to fruition...and on this point they over delivered.
We choose Brian
and Decorative Pools
based on his
high standard in customer service.
can be reached almost anytime to answer questions or address concerns.
No question is too silly or too difficult for him to answer.
goes out of his
way to fully understand what you want, giving you satisfaction with your finished product.
Our pool was just want we wanted, and looks exactly as he
had designed on the computer.
If you use Decorative Pools
, you won't be disappointed in the communications you receive along the way.
was very open with us about when and how things would happen during construction, back up plans, weather delays, and subcontractor delays.
And unlike many contractors, he
communicated reality, not what he
thought we wanted to hear.
Brian's knowledge of pool design and pool construction is very impressive as well.
can easily explain details that you may not understand or be aware of or have considered.
was prompt and courteous and was able to answer all my questions."
I am writing this as a recommendation for Decorative Pool Company
I interviewed six other pool companies in the Bay Area and after meeting with Brian I decided to use his
was prompt and courteous and was able to answer all my questions I had regarding the construction.
was also helpful to me in determining what is worth spending money on versus what he
has found to be a waste of money, even though he
could have profited from advising me to spend the money.
I now have a beautiful pool built by Decorative Pools
and even after construction Brian
has answered all my questions and has even come out after the pool was completed to help me with the equipment.
I have received many compliments on my pool and I highly recommend this company.
I have no complaints whatsoever with Brian
employees, or with my pool.
Rob and Lori
"We were thrilled to finally have our pool."
Our experience with Brian
at Decorative Pools
has been 100% positive from beginning to end.
We knew nothing about pools when we moved to Texas nearly 2 years ago, except that we knew we wanted one in our back yard!
With two young kids who love the water, having a pool was a must.
We thought that we'd rather purchase a house that had an existing pool already but we couldn't find the right house/pool combination, and this is where Decorative Pools
came into the story.
We were relocating from Upstate, NY and on a 10-day house hunting trip when we finally located a new home that we thought would work for us.
We contacted Brian at Decorative Pools, as well as two other pool companies, for pool design ideas and quotes.
We were on a very tight timeline and budget, and Brian
responded quickly to our call.
seemed to drop everything that he
was working on so that he
could meet with us at our crazy schedule, and that was much appreciated.
met us at our future new home, still at the final stages of construction, and listened carefully about what was important to us for our pool.
had many suggestions regarding design, filtration and accessories and quickly began taking measurements.
then met with us later with a fully computerized mock-up of our future pool, complete with scale representations of the back portion of the house.
The software was amazing.
By moving the computer mouse around you could get a very clear idea of what the pool would look like from every angle, enabling us to understand how the size and shape of the pool could ultimately play out.
even inserted the landscaping options that we selected so that we could see how it would all eventually look.
Let's face it, pools and landscaping aren't cheap, so it was really very reassuring for us to be able to "see" the whole package before a single shovel of dirt was moved.
We were able to negotiate a few options here and there, and ultimately came to an agreement on price and installation timing.