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Last Update

2006-08-11T00:00:00.000Z

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Background Information

Employment History

World Vice President
The Walt Disney Company

Director of Operations
Disneyland

Executive Vice President
Parks

Vice President of Theme Park Operations
Walt Disney World Resort

Web References (6 Total References)


Service Excellence: The Leadership Factor | Dennis Snow

www.snowassociates.com, 11 Aug 2006 [cached]

When I was a relatively new supervisor at Walt Disney World, I received a call to meet then Walt Disney World Vice President Bob Matheison at a specific location on Main Street USA. As I walked up to Bob, I saw that he was staring at one of the merchandise shops. I knew from his expression this was not going to be a pat on the back for a job well done.


NFFC - News - Plans Announced for September's Convention at Walt Disney World

www.nffc.org, 30 June 2007 [cached]

This year's honorees include two Walt Disney World veterans, Bill Sullivan and Bob Matheison.

...
Bob Matheison wore many hats while working for Disney theme parks. Among his contributions, he helped to research and develop Walt Disney World and create its executive training program. His Disney career began in 1960, when Bob received a call from an old college friend who offered him a job at Disneyland as a sound coordinator. Bob became responsible for programming anything audible to guests, ranging from recorded music to teaching Jungle Cruise skippers how to speak into their microphones. Bob then became manager of Guest Relations and later, helped produce live radio and television broadcasts from Disneyland
In 1965, Walt Disney tapped Bob to manage parts of the Disney-designed pavilions at the New York World's Fair. Bob returned to California in 1966, to head the research and development team for Walt Disney World. He presented facts and recommendations to Walt about sizing, facilities and more. He also helped develop a 13-week executive training program for Walt Disney World, a forerunner of Disney's current corporate training program.
In 1969, Bob was named director of operations at Disneyland and, a year later, carried the title to Florida , where he outlined an operating plan for the new theme park. He was promoted to vice president of operations in 1972, and bumped up to vice president of the Magic Kingdom and EPCOT in 1984. Three years later, Bob was promoted to executive vice president of Parks, Walt Disney World. After 34 years with the company, Bob Matheison retired in February 1994.


A Walt Disney Book By Pat Williams - How To Be Like Walt

www.howtobelikewalt.com, 28 April 2004 [cached]

"Walt was always thinking far out into the future," said Bob Matheison, former Vice President of Theme Park Operations, Walt Disney World Resort.


Service Excellence: The Leadership Factor - By Dennis Snow :: Hotel News Resource

www.hotelnewsresource.com, 4 May 2005 [cached]

When I was a relatively new supervisor at Walt Disney World, I received a call to meet then Walt Disney World Vice President Bob Matheison at a specific location on Main Street USA.As I walked up to Bob, I saw that he was staring at one of the merchandise shops.I knew from his expression this was not going to be a pat on the back for a job well done."What do you see?"he asked.


Service Excellence: The Leadership Factor - By Dennis Snow :: Hospitality Trends

www.htrends.com, 17 July 2005 [cached]

When I was a relatively new supervisor at Walt Disney World, I received a call to meet then Walt Disney World Vice President Bob Matheison at a specific location on Main Street USA.As I walked up to Bob, I saw that he was staring at one of the merchandise shops.I knew from his expression this was not going to be a pat on the back for a job well done."What do you see?"he asked.

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