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Wrong Bob Coursey?

Bob Coursey

President and Owner

Big D Bolt & Tool , Inc.

HQ Phone:  (214) 349-8162

Email: b***@***.com

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Big D Bolt & Tool , Inc.

3633 W. Miller Road

Garland, Texas,75041

United States

Company Description

We supply fasteners and tools to companies and individuals all over the world. We keep a huge inventory on thousands of different parts and we are dedicated to getting you the parts you need, quickly. We also stock a large variety of tools, if you need Power...more

Web References(9 Total References)


Sales Staff | Big D Bolt and Tool

www.bigdboltandtool.com [cached]

Bob Coursey - President/Owner
bob@bigdboltandtool.com (214) 349-8162


Sphere 1 - BlueVolt

www.bluevolt.com [cached]

The owner, Bob Coursey, wanted to consider Wright Tools for his distributorship, but needed to get his salespeople behind the products.
"Even though I saw that they were superior to what we were selling, I could not convince my sales team of the value," said Bob Coursey, owner of Big D Bolt & Tool. "They believed that Wright Tool products were too expensive for our customer base. "I had been calling on Bob for 10 years," said Tom Neal, the national sales manager of Wright Tool. Bob has always contended that his salespeople and their customers felt that Wright Tools were priced too high." Solution: Make Training Attractive to the Sales Team At a Sphere 1 conference, Neal got a chance to introduce Coursey to Wright Tool online training courses on Sphere 1 University. Coursey was impressed and showed the online courses to his sales team back home. Wright Tool University offers $BlueBucks, a BlueVolt incentive that rewards course completion with credit towards gift certificates to thousands of stores. "$BlueBucks really encouraged my sales team to go online and complete the courses," said Coursey. "Some employees that typically don't work after hours were even completing the courses at home. Every Big D employee took Wright Tool University courses. Result: Wright Tool Earns Another Distributor "After the sales team began doing the online courses, one by one they began telling me that we should start selling Wright Tool products," said Coursey.


Wright Tool - BlueVolt

www.bluevolt.com [cached]

Big D's owner, Bob Coursey, had been looking at Wright Tools for years and was impressed with the innovative designs and Made-in-the-USA craftsmanship; he wanted to add their high-quality line of hand-tools to his distributorship.
Coursey saw that the key to successfully adding the Wright Tools line to his offering was to get his salespeople behind the products. "Even though I saw they were superior to what we were selling, I could not convince my sales team of the value," said Coursey, "They believed Wright Tool products were too expensive for our customer base. "I had been calling on Bob for 10 years," said Tom Neal, the national sales manager of Wright Tool. Bob has always contended that his salespeople and their customers feel Wright Tools were too highly priced. How does a manufacturer with superior products and services get the message out to those in a situation like Big D Bolt & Tool? Wright Tool's sales team was doing all of the right things; calling on Big D Bolt & Tool regularly, attending the tradeshows that would put them in touch with their target customers, and honing their message to ensure their customers understood the quality of the product and the industry-leading service that Wright Tool delivers. Things quickly changed when Neal introduced Coursey to Wright Tool University at a conference. After a quick look at the online offerings, powered by BlueVolt, Neal was able to show Coursey a solution to the challenge of getting his sales team onboard with Wright Tools. In short order, every Big D employee took Wright Tool courses and Coursey began to hear the feedback from his previously skeptical staff, "$BlueBucks really encouraged my sales team to go online and complete the courses." Result: Big D Bolt & Tool climbs on the Wright Tool train Over the course of a couple of months, the Big D sales force took the courses about Wright Tools and the conversation changed. "After the sales team began doing the online courses, one-by-one they began telling me that we should start selling Wright Tool products," said Coursey. "The training really illustrated how Wright Tool was better and they understood why the product made sense for our customers. The training courses gave my employees the same excitement about the products that I received when I went to the shows. "Because of the BlueVolt online training program we replaced our current offering with Wright Tool products. - Bob Coursey, Owner Big D Bolt & Tool


Wright Tool - Barberton Ohio - USA based, high quality, innovative hand tool manufacturer - What's New?

www.wrighttool.com [cached]

"At STAFDA and Sphere 1 meetings, I was exposed to the Wright Tool product lines but even though I saw that they were superior to what we were selling, I could not convince my sales team of the value," said Bob Coursey, owner of Big D Bolt & Tool.
"They believed that Wright Tool products were too expensive for our customer base." After hearing about the Wright Tool online training courses offered by BlueVolt, Big D Bolt & Tool's eight sales representatives were urged to participate. "I had been calling on Bob Coursey, owner of Big D Bolt & Tool, for 10 years," said Tom Neal, national sales manager, Wright Tool Company. Bob has always contended that his salespeople and their customers feel that Wright tools were too highly priced. At a recent Sphere 1 meeting we gave a preliminary presentation on our new Wright Tool University training program and afterward, Bob's salespeople enrolled in Wright Tool University." "After the sales team began doing the online courses, one by one they began telling me that we should start selling Wright Tool products," said Coursey. "The Web training really illustrated how Wright Tool is better and they understood why the product made sense for our customers. The training courses gave my employees the same excitement about the products that I received when I went to the shows." "$BlueBucks really encouraged my sales team to go online and complete the courses," said Coursey. "Because of the BlueVolt online training program we are going to replace our current offering with Wright Tool products," said Coursey.


Southwestern Fastener Association

www.sfa-fastener.org [cached]

Bob Coursey Program Chair Big D Bolt & Screw Co. 214-349-8162


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