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This profile was last updated on 6/2/15  and contains information from public web pages and contributions from the ZoomInfo community.

Chief Information Officer

Phone: (603) ***-****  
Email: b***@***.org
Service Credit Union
2010 Lafayette Road
Portsmouth , New Hampshire 03801
United States

Company Description: Service Credit Union is operated by professional management under the direction of a volunteer board of directors. And in keeping with the democratic tradition of...   more

Employment History


  • master's degree , artificial intelligence
    University of Georgia
48 Total References
Web References
During the webinar, Rentsys National ..., 2 June 2015 [cached]
During the webinar, Rentsys National Sales Manager David Tedford and Service Credit Union CIO Bill Arnold will discuss how businesses can capitalize on their business continuity solutions by using them for both disasters and non-disaster-related events.
To illustrate the point, Arnold will describe how Service Credit Union has used the mobile banking unit solution it has on retainer with Rentsys.
Asset protection [cached]
"We have to apply patches nearly every day," says Bill Arnold, IT manager at Purdue Employees Federal Credit Union in West Lafayette, Ind.
However, Arnold says it's hard to feel the battle can be completely won.
"Touch ID enhances Service Credit ..., 29 April 2015 [cached]
"Touch ID enhances Service Credit Union's ability to better serve our members with both increased security and convenience," said William Arnold, Chief Information Officer at Service Credit Union.
Service Credit Union Improves Teller Environment, Member Service With IMM’s TotaleReceipts | IMM, 7 May 2013 [cached]
Bill Arnold, chief information officer for Service Credit Union, said, "Like the other IMM solutions we have benefited from for many years, TotaleReceipts provides us with a wide variety of valuable capabilities. Since we have branches in the U.S. as well as overseas and serve many members of the military, we see several different forms of identification. Previously, tellers had to hand write the ID type on the paper receipt, but TotaleReceipts automatically logs whether a member presented a military ID, drivers license or another form of ID."
TotaleReceipts has significantly reduced the amount of paper Service Credit Union uses.
Arnold added, "Even if every single member asked for a printed receipt, with TotaleReceipts we would still only need one-fourth of the paper once required."
"OnBase stood out from the ..., 7 Nov 2013 [cached]
"OnBase stood out from the competition because of two factors: user experience and customer service," said Bill Arnold, CIO of Service Credit Union.
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