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This profile was last updated on 8/28/14  and contains information from public web pages and contributions from the ZoomInfo community.

Chief Information Officer

Service Credit Union
2010 Lafayette Road
Portsmouth , New Hampshire 03801
United States

Company Description: Service Credit Union is operated by professional management under the direction of a volunteer board of directors. And in keeping with the democratic tradition of...   more

Employment History


  • master's degree , artificial intelligence
    University of Georgia
46 Total References
Web References
Asset protection [cached]
"We have to apply patches nearly every day," says Bill Arnold, IT manager at Purdue Employees Federal Credit Union in West Lafayette, Ind.
However, Arnold says it's hard to feel the battle can be completely won.
PEFCU - Credit Union Leadership, 14 Nov 2009 [cached]
Bill Arnold Vice President Information Technology
Bill has 23 years of experience in the financial service industry and a master's degree in artificial intelligence from the University of Georgia, which will aid him in developing and implementing new technologies for the benefit of members and staff. He participates in credit union groups and the local community through activities including the Credit Union National Association Technology Council Communications Committee, Wabash River Cycle Club and Indiana Division of the United States Canoe Association.
"OnBase stood out from the ..., 7 Nov 2013 [cached]
"OnBase stood out from the competition because of two factors: user experience and customer service," said Bill Arnold, CIO of Service Credit Union.
Service Credit Union Improves Teller Environment, Member Service With IMM’s TotaleReceipts | News | News & Events | IMM, 7 May 2013 [cached]
Bill Arnold, chief information officer for Service Credit Union, said, "Like the other IMM solutions we have benefited from for many years, TotaleReceipts provides us with a wide variety of valuable capabilities. Since we have branches in the U.S. as well as overseas and serve many members of the military, we see several different forms of identification. Previously, tellers had to hand write the ID type on the paper receipt, but TotaleReceipts automatically logs whether a member presented a military ID, drivers license or another form of ID."
TotaleReceipts has significantly reduced the amount of paper Service Credit Union uses.
Arnold added, "Even if every single member asked for a printed receipt, with TotaleReceipts we would still only need one-fourth of the paper once required."
Service Credit Union, ..., 13 Mar 2013 [cached]
Service Credit Union, Portsmouth, N.H., announced the appointment of William Arnold as chief information officer.
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