Authors: Lawrence Harte, Avi Ofrane
Avi Ofrane founded the Billing College in 1996, a training company addressing the converging market trends associated with telecommunications Billing and Customer Care.
The Billing College
is a spin-off company of Mr. Ofrane's technology consulting company, Jupiter Data, Inc.
, established in 1990.
Mr. Ofrane began his career in 1977 as an analyst with the IBM Corporation and has since 1982 concentrated exclusively on the telecommunications industry, in which he is now a recognized expert in Billing and Customer Care.
extensive career, Mr. Ofrane
has been involved in all aspects of the industry, from strategic planning and executive management to vendor evaluation and project implementation.
lectures extensively on Billing
and Customer Care issues, strategies, methodologies, and practices.
is a frequently requested speaker at major North American and European conferences.
Mr. Ofrane is currently President and CEO of the Billing College, as well as a master instructor of the company's courses.
is the co-author of the book "Telecom Made Simple" and has written numerous articles for international trade publications.
Mr. Ofrane holds a Bachelor of Science in Computer Science from Pennsylvania State University.