April Todd-Malmlov, the Chief Executive of Minnesota's state health marketplace MNSure, resigned her position yesterday in light of the exchange's difficult rollout and questions regarding an ill-timed vacation.
- Many of Ms. Todd-Malmlov's
(or perhaps more accurately MNSure's) apologists argued that her
not taking the two week vacation in Costa Rica in late November wouldn't have helped subside the technical issues the exchange's web site endured.
After all, she's merely an administrator and not a "techie.
But I would argue that a greater sense of urgency would have been felt by all MNSure employees had Todd-Malmlov
already schedule trip to stay behind until enrollment issues were sufficiently addressed.