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This profile was last updated on 7/13/2017 and contains contributions from the  Zoominfo Community.

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Wrong April Reynolds?

April A. Reynolds

Vice President, Customer Operations

Fibernet Direct

Direct Phone: (305) ***-****direct phone

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Fibernet Direct

9250 W Flagler St

Miami, Florida,33174

United States

Company Description

Fibernet Direct is a leading provider of end-to-end bandwidth infrastructure services specializing in fiber-optic network solutions that drive stronger business productivity and performance. We are a wholly-owned subsidiary of Crown Castle, the nation's larges...more

Background Information

Employment History

Leadership Positions

Florida Power & Light Company


Vice President, Customer Operations

FPL Fibernet


Web References(14 Total References)


Leadership Team | Fibernet Direct

www.fibernetdirect.com [cached]

April Reynolds
Vice President, Customer Operations April Reynolds joined Fibernet Direct in 2007 and was named vice president of customer operations in 2014 after having served as director of customer operations and director of customer relations and marketing. Ms. Reynolds is responsible for all aspects of end-to-end service delivery including customer care, provisioning, site acquisition, construction and project management. In addition, she oversees customer billing and collections activities. Prior to joining Fibernet Direct, Ms. Reynolds held several leadership positions with Florida Power & Light Company. During her tenure at FPL, she managed numerous functions for FPL's customer service organization, including customer care, customer billing and revenue recovery. Additionally, she has led planning and analytical groups at FPL. Ms. Reynolds also played an active role in FPL's quality-improvement efforts, facilitating priority deployment, analytical problem solving and process management activities.


Leadership Team | Fibernet Direct

www.fibernetdirect.com [cached]

April Reynolds
Vice President, Customer Operations


www.fibernetdirect.com

April Reynolds
Vice President, Customer Operations April Reynolds joined Fibernet Direct in 2007 and was named vice president of customer operations in 2014 after having served as director of customer operations and director of customer relations and marketing. Ms. Reynolds is responsible for all aspects of end-to-end service delivery including customer care, provisioning, site acquisition, construction and project management. In addition, she oversees customer billing and collections activities. Prior to joining Fibernet Direct, Ms. Reynolds held several leadership positions with Florida Power & Light Company. During her tenure at FPL, she managed numerous functions for FPL's customer service organization, including customer care, customer billing and revenue recovery. Additionally, she has led planning and analytical groups at FPL. Ms. Reynolds also played an active role in FPL's quality-improvement efforts, facilitating priority deployment, analytical problem solving and process management activities.


Leadership Team | FPL FiberNet

www.fplfibernet.com [cached]

April Reynolds
Vice President, Customer Operations April Reynolds joined FPL FiberNet in 2007 and was named vice president of customer operations in 2014 after having served as director of customer operations and director of customer relations and marketing. Ms. Reynolds is responsible for all aspects of end-to-end service delivery including customer care, provisioning, site acquisition, construction and project management. In addition, she oversees customer billing and collections activities. Prior to joining FPL FiberNet, Ms. Reynolds held several leadership positions with Florida Power & Light Company. During her tenure at FPL, she managed numerous functions for FPL's customer service organization, including customer care, customer billing and revenue recovery. Additionally, she has led planning and analytical groups at FPL. Ms. Reynolds also played an active role in FPL's quality-improvement efforts, facilitating priority deployment, analytical problem solving and process management activities.


Leadership Team | FPL FiberNet

www.fplfibernet.com [cached]

April Reynolds
April Reynolds April Reynolds April Reynolds Vice President, Customer Operations April Reynolds joined FPL FiberNet in 2007 and was named vice president of customer operations in 2014 after having served as director of customer operations and director of customer relations and marketing. Ms. Reynolds is responsible for all aspects of end-to-end service delivery including customer care, provisioning, site acquisition, construction and project management. In addition, she oversees customer billing and collections activities. Prior to joining FPL FiberNet, Ms. Reynolds held several leadership positions with Florida Power & Light Company. During her tenure at FPL, she managed numerous functions for FPL's customer service organization, including customer care, customer billing and revenue recovery. Additionally, she has led planning and analytical groups at FPL. Ms. Reynolds also played an active role in FPL's quality-improvement efforts, facilitating priority deployment, analytical problem solving and process management activities.


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