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This profile was last updated on 11/3/14  and contains information from public web pages and contributions from the ZoomInfo community.

Director, Customer Operations

FPL FiberNet LLC
9250 W Flagler Street
Miami , Florida 33174
United States

Company Description: FPL FiberNet offers an extensive range of broadband and transport services for your business needs. Our fiber-optic network connects the major metro areas in...   more
Background

Employment History

7 Total References
Web References
Leadership Team | FPL FiberNet
www.fplfibernet.com, 3 Nov 2014 [cached]
April Reynolds
...
April Reynolds
...
April Reynolds
...
April Reynolds
Director, Customer Operations
April Reynolds joined FPL FiberNet in 2007 and was named director of customer operations in 2011 after having served as director of customer relations and marketing. She is responsible for all aspects of end-to-end service delivery including customer care, provisioning, site acquisition, construction, splicing and project management.
Prior to joining FPL FiberNet, Reynolds held several leadership positions with Florida Power & Light Company. During her tenure at FPL, she managed numerous functions for FPL's customer service organization, including customer care, customer billing and revenue recovery. Additionally, she has led planning and analytical groups at FPL.
Reynolds also played an active role in FPL's quality-improvement efforts, facilitating priority deployment, analytical problem solving and process management activities.
FPL FiberNet | Leadership Team
www.fplfibernet.com, 25 Jan 2013 [cached]
April Reynolds
...
April Reynolds Director, Customer Relations and Marketing
From left to right: Aaron Blazar, ...
www.atlantic-acm.com, 24 June 2014 [cached]
From left to right: Aaron Blazar, Vice President, ATLANTIC-ACM; Dean Young, Vice President and General Manager Washington DC, Cbeyond; Tom Alesi, Director, Wholesale and Emerging Solutions, Sprint; Pat Dolan, Senior Director, Enterprise Sales, Fibertech; April Reynolds, Director, Customer Operations, FPL FiberNet; Robert Bianco, Vice President and General Manager, tw telecom; Fedor Smith, President, ATLANTIC-ACM
FPL FiberNet | April Reynolds
www.fplfibernet.com, 25 Jan 2013 [cached]
April A. Reynolds
Director, Customer Relations and Marketing
April Reynolds was appointed to her position at FPL FiberNet early in 2007 and is responsible for customer care, provisioning, pricing and analysis as well as marketing and communications.
Prior to joining FPL FiberNet, Reynolds held several leadership positions with Florida Power & Light Company. During her tenure at FPL, she managed numerous functions for FPL's customer service organization, including customer care, customer billing and revenue recovery. Additionally, she has led planning and analytical groups at FPL.
Reynolds also played an active role in FPL's quality-improvement efforts, facilitating priority deployment, analytical problem solving and process management activities. She is a Six Sigma "Green Belt."
... tor, Wholesale and Emerging ...
www.atlantic-acm.com [cached]
... tor, Wholesale and Emerging Solutions, Sprint; Pat Dolan, Senior Director, Enterprise Sales, Fibertech; April Reynolds, Director, Customer Operations, FPL FiberNet; Robert Bianco, Vice President and Ge ...
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