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Last Update

2016-06-13T00:00:00.000Z

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Background Information

Employment History

Vice President, Customer Operations

FPL FiberNet LLC

Leadership Positions

Florida Power & Light Company

Web References (14 Total References)


April Reynolds Vice ...

www.fplfibernet.com [cached]

April Reynolds Vice President, Customer Operations


April ...

www.fplfibernet.com [cached]

April Reynolds

Vice President, Customer Operations
April Reynolds joined FPL FiberNet in 2007 and was named vice president of customer operations in 2014 after having served as director of customer operations and director of customer relations and marketing. Ms. Reynolds is responsible for all aspects of end-to-end service delivery including customer care, provisioning, site acquisition, construction and project management. In addition, she oversees customer billing and collections activities.
Prior to joining FPL FiberNet, Ms. Reynolds held several leadership positions with Florida Power & Light Company. During her tenure at FPL, she managed numerous functions for FPL's customer service organization, including customer care, customer billing and revenue recovery. Additionally, she has led planning and analytical groups at FPL.
Ms. Reynolds also played an active role in FPL's quality-improvement efforts, facilitating priority deployment, analytical problem solving and process management activities.


FPL FiberNet | Leadership Team

www.fplfibernet.com [cached]

April Reynolds

...
April Reynolds Director, Customer Relations and Marketing


Leadership Team | FPL FiberNet

www.fplfibernet.com [cached]

April Reynolds

...
April Reynolds
...
April Reynolds
...
April Reynolds
Vice President, Customer Operations
April Reynolds joined FPL FiberNet in 2007 and was named vice president of customer operations in 2014 after having served as director of customer operations and director of customer relations and marketing. Ms. Reynolds is responsible for all aspects of end-to-end service delivery including customer care, provisioning, site acquisition, construction and project management. In addition, she oversees customer billing and collections activities.
Prior to joining FPL FiberNet, Ms. Reynolds held several leadership positions with Florida Power & Light Company. During her tenure at FPL, she managed numerous functions for FPL's customer service organization, including customer care, customer billing and revenue recovery. Additionally, she has led planning and analytical groups at FPL.
Ms. Reynolds also played an active role in FPL's quality-improvement efforts, facilitating priority deployment, analytical problem solving and process management activities.


... tor, Wholesale and Emerging ...

www.atlantic-acm.com [cached]

... tor, Wholesale and Emerging Solutions, Sprint; Pat Dolan, Senior Director, Enterprise Sales, Fibertech; April Reynolds, Director, Customer Operations, FPL FiberNet; Robert Bianco, Vice President and Ge ...

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