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This profile was last updated on 8/6/02  and contains information from public web pages.

Ms. Leslie Leland

Wrong Leslie Leland?
 
Background

Employment History

Board Memberships and Affiliations

Education

  • bachelor's degree , international affairs and political science
    Florida State University
  • MBA , international business
    Marymount University
8 Total References
Web References
Leslie Leland, 39, is ...
www.sec.gov, 6 Aug 2002 [cached]
Leslie Leland, 39, is President of UNIVIEW TECHNOLOGIES CORP and a co-founder of Softgen International, the assets of which were acquired by UNIVIEW TECHNOLOGIES CORP in October 1999.
She managed the development of this business from a consulting and services firm to its current status as an international player in an emerging call center component of the technology industry.Since beginning the business eight years ago with Mr. Hurst, Ms. Leland has been the driving force behind the introduction of Softgen's flagship CIMphony[TM] products into countries around the world, including foreign and domestic Fortune 500 businesses.
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Prior to founding Softgen International, Ms. Leland managed the configuration, installation and network connection of more than 150 computer labs in a joint venture with IBM, at The Future Now in Dallas.
Earlier in her career, she managed the education division at MicroAge Computer in Dallas, a joint-venture with IBM, where she managed the installations of IBM computer labs for the K-12 and higher education markets.
She began her career with the U.S. China People's Friendship Association in Washington, D.C. as executive director, providing leadership and direction for a national non-profit organization.
Ms. Leland was selected as the Rotary International Graduate Scholar to Taiwan and received the Northwest Florida Scholar-Athlete of the Year Award.Ms. Leland holds a bachelor's degree in international affairs and political science from Florida State University and an MBA in international business from Marymount University in Arlington, VA.
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Before co-founding Softgen International eight years ago with Ms. Leland, Mr. Hurst developed and implemented call center software solutions for worldwide airline companies and other transportation-related industries while at American Airlines Decision Technologies in Dallas.
uniView
www.uniview.net, 26 July 2001 [cached]
LESLIE LELANDPresidentuniView Technologies Corporation ( NASDAQ : UVEW )Leslie Leland is president and co-founder of uniView Softgen , a global provider of enterprise wide computer telephony integration solutions and wholly-owned subsidiary of uniView Technologies Corporation.She managed Softgen's development from a consulting and services firm to its current status as an international player in an emerging call center component of the technology industry.
Since beginning the company eight years ago , Leslie has been the driving force behind the introduction of Softgen's flagship CIMphony products into countries around the world , including foreign and domestic Fortune 500 businesses.The installation of the CIMphony line of products provides industry leading technology services to customer call centers , easing and integrating customer contact services into the Internet Age.
Prior to founding Softgen , Leslie managed the configuration , installation and network connection of more than 150 computer labs in a joint venture with IBM , at The Future Now in Dallas.Earlier in her career , she managed the education division at MicroAge Computer in Dallas , a joint-venture with IBM , where she managed the installations of IBM computer labs for the K-12 and higher education markets.She began her career with the U.S. China People's Friendship Association in Washington , D.C. as executive director , providing leadership and direction for a national non-profit organization.
Leslie is a member of the Texas Technology Executive Roundtable , the YWCA Dallas-Fort Worth and Soul Patrol.She also is a member of the American Society for Quality Control , Young Entrepreneurs Organization , National Association of Women Business Owners and the Greater Dallas Chamber of Commerce.
Leslie was named Supplier of the Year by Texas Utilities and Top IBM Partner in Texas.She was selected as the Rotary International Graduate Scholar to Taiwan and received the Northwest Florida Scholar-Athlete of the Year Award.She also was a Business & Professional Women Scholarship recipient.
Leslie earned a bachelor's degree in international affairs and political science from Florida State University and an MBA in international business from Marymount University in Arlington , VA..
Yahoo - uniView Technologies Launches Version 2.0 of CIMphony Transaction Server, A Key Link to Legacy Systems
biz.yahoo.com, 31 July 2001 [cached]
``The CIMphony Transaction Server is an integral part of our CIMphony suite of tools currently in use at leading bank contact centers , '' said Leslie Leland , president of uniView Technologies. ``Our contact center solutions continue to be preferred by leading global financial and telecom companies because of their open architecture , flexibility and easy customization and implementations.''.
The application is made up of several processes , each requiring a separate instance of the CIMphony run-time engine that executes instructions stored in files , also known as scripts.CIMScript ( ) , a Microsoft Visual Basic for Applications ( VBA ) compliant language , implements the real-time functions of the Transaction Server thereby increasing performance and operability.
In addition to managing voice , data and video communications , the company provides a wide range of services.These include strategic planning for contact centers , training and end-to-end call center management.
Yahoo - uniView Technologies Enters Philippines With Installation of CIMphony Package At HSBC Customer Contact Center
biz.yahoo.com, 10 Aug 2001 [cached]
``We are moving ahead at a rapid pace , and entering into many new markets all over the world , leveraging our strong relationship with HSBC , '' said Leslie Leland , president of uniView Technologies. ``HSBC understands the importance of technology in providing the best customer service available , and once again reaffirms their confidence in our products by continuing to roll out CIMphony into their global contact center network.''.
CIMphony is uniView's flagship Computer Telephony Integration ( CTI ) product.It is a client/server open architecture solution designed to support single site and geographically distributed networked contact centers with 10 to 4 , 000 agents.uniView Softgen develops and implements flexible contact center management solutions for a number of industries including banking/finance , insurance , utility and education.
Yahoo - uniView Technologies Announces Management Changes
biz.yahoo.com, 17 July 2001 [cached]
``This adjustment to the management team and sharing of responsibilities is consistent with our plan of scaling back operations to achieve positive cash flow , while continuing to focus our energy on our core businesses of digital media devices and call center products , '' said Leslie Leland , president of uniView Technologies. ``We believe the benefits of this consolidation will be evident in the short term.''.
About uniView : Dallas-based uniView Technologies Corporation ( http : //www.uniview.com/ ) offers enhanced digital media solutions to customers worldwide.Its products deliver the highest quality video , audio and gaming features through broadband networks.In addition , uniView provides companies with enterprise customer service solutions through CIMphony ( ) , a suite of computer telephony integration ( CTI ) software products and services.CIMphony allows contact centers to customize and incorporate voice , data and Internet communications into their customer interactions.The company markets its products and services to hospitality , utility , banking and telecommunication companies.Key technology partners include Microsoft ( Windows Media Player ) , Intertainer ( on-demand entertainment content provider ) , Intel , and ATI Technologies.
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