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The Travel Channel LLC

5425 Wisconsin Ave (5Th Floor)

Chevy Chase, Maryland 20815

United States

Company Description

The Travel Channel is the leading media destination for people who want to experience their world, immerse themselves in new cultures and escape the day-to-day grind. The network is available in more than 85 million homes in the United States and is part ... more

Find other employees at this company (295)

Background Information

Employment History

Managing Director and Founder

Argeo Hospitality

Web References (193 Total References)

Before we conclude, we'll highlight some ... [cached]

Before we conclude, we'll highlight some of the insight we learned from Anthony Melchiorri, creator and host of Travel Channel's Hotel Impossible.

In this section, we're going to look at what this merger means for members of the Starwood Preferred Guest program, many of whom, according to Anthony Melchiorri, are some of the most devoted and loyal customers in the hotel world.
Anthony Melchiorri said these kinds of fears from SPG customers are expected, as Starwood loyalists are used to a top-notch treatment.
While both hotels have their advantages, Anthony admits that it's going to be tough for some SPG customers to join the Marriott crowd.
"I think the Marriott consumer is a little bit different than the W consumer," he said.
As Anthony and other experts have pointed out, Marriott Rewards customers are getting a pretty sweet deal by having access to Starwood properties and gold status.
In the end, Hotel Impossible's Anthony Melchiorri said, people have to look beyond their own groups and see the bigger picture.
"To me, this merger doesn't fall into the 'pros and cons' discussions," Anthony told us.
"I think, as a member, I'd be sitting back and taking any problems that come with the transition knowing that you'll be a part of the biggest member program in the world," Anthony said.
As for customers like Dave Grossman and Dave Parsons, who are worried about a decline in customer service, Anthony said he believes Marriot CEO Arne Sorenson has the right focus: take care of the employees, and the employees take care of the customers.
"Arne Sorenson said it's about the people (employees), and that when the people feel comfortable they're going to take care of the guests," Anthony said.
As Anthony and our experts pointed out, there is still a lot to be known about this merger:

Press | Anthony Melchiorri [cached]

A respected travel and hospitality expert, Anthony Melchiorri has been featured in various noteworthy publications worldwide. He has received overwhelmingly favorable reviews as the host of the Travel Channel's top-rated 'Hotel Impossible' and as a business and hospitality consultant.

A Visit to Italy's Eternal City with Anthony Melchiorri
Anthony Melchiorri joins TODAY to show you how to save big on your next hotel stay with insider tips and tricks.
Watch the Video
Park University highlights the career of former student Anthony Melchiorri.
Travel Channel makes room for turnaround pro Anthony Melchiorri and 'Hotel Impossible'
What you need to know before your next hotel stay: Anthony Melchiorri of 'Hotel Impossible
Hotel Impossible' Host Anthony Melchiorri's Six Favorite Hotels
"What does Melchiorri want most from a hotel he stays in? 'Five-star service that's also friendly and not stuffy.'"
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Travel Style: Anthony Melchiorri
"Travel Channel's "Hotel Impossible," in which struggling hotels receive extensive makeovers courtesy of veteran hotel operator Anthony Melchiorri, has consistently ranked among the network's top five shows."
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And for their part, "hotels are ... [cached]

And for their part, "hotels are doing what they can without making the hotel feel like a prison," said Anthony Melchiorri, a hospitality expert and a host of the Travel Channel's "Hotel Impossible."

Strategies include utilizing closed-circuit television for security, requiring picture IDs at check in, monitoring the halls late at night and asking guests to prove that they are registered, said Melchiorri.
"They are also increasing staff members to ensure mobility and flexibility and requiring in-depth training and planning for strategic responses to any number of emergencies," he added.

Home> Meeting Planning>Anthony Melchiorri: ... [cached]

Home> Meeting Planning>Anthony Melchiorri: Anything's Possible

Anthony Melchiorri: Anything's Possible
Anthony Melchiorri is known for rescuing properties on the brink of disaster. He is now focusing on hotels and resorts that do it right.
Trim, clean-shaven and swathed in tailored Italian suits and dark shades, Anthony Melchiorri could be mistaken for an undercover FBI agent. In many ways, Melchiorri is an undercover agent-stealthily prowling hotel properties and exposing their secrets on reality television.
Melchiorri is creator, co-producer and host of Travel Channel's Hotel Impossible, which debuted in 2012 and recently concluded its sixth season. In each episode he visits a struggling property, assesses its problems, and in less than a week helps steer it back on course. Nearly all properties are small independents, owned and operated by people who lack hospitality experience. The straight-talking Melchiorri pulls no punches when sharing unsavory discoveries-his findings range from a dirty thong fished out from under a mattress to a taped conversation with a valet who openly admits that he doesn't assist guests with their luggage.
Melchiorri has more than two decades of experience in the hospitality industry, working in some of the finest hotels in New York City. His direct approach both challenges and empowers hotel owners to address and correct their most pressing issues. He reminds them that in order to be successful in the highly competitive hospitality industry, their properties must be clean and inviting, and staff must look and act professional. To help with the former, Melchiorri and his team conduct mini-makeovers, including power washing entryways, redesigning lobbies and overhauling dated guest rooms. As for the latter, Melchiorri drills home the basic tenets of customer service and provides uniforms and name tags when needed.
Although it creates compelling footage, he refrains from highlighting the negatives or purposely embarrassing hoteliers. "My show is all about saving people's businesses and livelihoods," he asserts.
"We visit some of the world's most famous hotels and highlight what makes them truly exceptional," Melchiorri says. At the Fontainebleau Hotel in Miami, for example, he illuminates the huge indoor saltwater tank that gives chefs access to the freshest seafood possible. Melchiorri also banters with a bartender who crafts a special cocktail just for him.
Melchiorri shows how hard people in the industry work. In an episode shot at Aria in Las Vegas, Melchiorri interviews a dedicated staffer who spends 10 hours per day sorting recyclables. In the same show, he challenges Aria's top-notch security team to find him. "I crouched behind a planter in what I thought was a great hiding place. They found me in five seconds," he says.
In Hotel Impossible: Showdown, hosted by Melchiorri, four independent boutique properties compete to prove that they have the best hospitality, amenities, accommodations and guest experience. The winner gets a $25,000 prize.
All Melchiorri's shows are unscripted. Being caught off guard is not a problem for Melchiorri, who claims, "I have three things going for me: I was born in Brooklyn, I was in the military and I have been running hotels for years."
Melchiorri has embraced many challenges in his more than 20-year career. "At a hotel I was running in Times Square, housekeeping accidentally threw out a young girl's Playbill signed by the actors. Her very upset mother called, but this gave me the opportunity to make it right," he says.
He dispensed a concierge to the stage door of the Broadway theater. Within 24 hours the mission was accomplished and a new signed Playbill was sent to the guest. "What she will remember is how we solved the problem," he says, adding, "a recovery is almost as good as getting it right the first time."
An Impressive Background
Melchiorri, 50, is a seasoned hospitality veteran who got his start as a night auditor at an Embassy Suites in Overland, Kansas, while serving in the U.S. Air Force. He returned to New York City and worked at the former Embassy Suites in Times Square. His dream was to be at The Plaza Hotel on Fifth Avenue; in less than a year he landed a job there as a night manager. In four years he worked his way up to director of front office operations.
Melchiorri then accepted a position as general manager of The Lucerne Hotel on the Upper West Side, working there for seven years and winning accolades for the property. He moved on to become general manager of New York City's historic The Algonquin Hotel, convincing the owners to close for a month while he oversaw a $15 million renovation and rebranded the property.
When the owner sold the Algonquin, Melchiorri became senior vice president of the Nickelodeon Hotel and Resort in Orlando. Returning to the Big Apple several years later, Melchiorri served as first vice president of Tishman Hotels and then as senior vice president of New York Hotel Management Company.
Today Melchiorri has his own business, Argeo Hospitality, where he consults on hotel projects and assists companies with revenue management and brand development. In addition to his television work, he is a public speaker.
Travel Tales
Melchiorri spends 120 days per year on the road. When he checks into a hotel, what he values most is a smile from the front desk clerk. "It tells me you're not afraid to look me in the eye. It signals that you want to engage me and take care of me," he says.
He took his wife and three daughters to Italy last year. "We went first-class all the way," he says. "It cost a lot of money, but I don't regret a single penny. He worked with Luca Orlandi of, whom he regards as the most impressive person he has ever met in the hospitality industry-quite a complement coming from someone who has spent decades in it.
Melchiorri knows the pressure is on hospitality workers to deliver stellar experiences. "People spend all year saving to go on vacation. Our job is to make them feel happy that they spent their money," he says.
The hotel guru embraces the Internet and the role it plays in the travel industry. He believes sites such as TripAdvisor offer valuable transparency.
"I love the fact that a guest can walk out of a hotel, log on and tell the world that I am fantastic or I suck," he says. "Just give me the chance to fix a problem before you go on Twitter and blow me up."
Future Plans
Melchiorri is expanding his already impressive enterprise. He has developed an eponymous line of products (shampoos, robes, chocolates, etc.), and is in the process of building his own hotel chain with some investors. He is also working on a book, tentatively titled, How to Run Your Business Like a Five Star Hotel. He hints that it will expose some secrets.

“The Trip: 2014� is a multi-platform ... [cached]

“The Trip: 2014� is a multi-platform programming event that explores the ultimate experiences in a specific region of the world. “The Trip: 2014� will feature Travel Channel hosts Samantha Brown, Anthony Melchiorri, Adam Richman and Don Wildman as they take viewers on a once-in-lifetime trip through Spain and Morocco.

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