Transit Police spokesperson Anne Drennan said "dozens" of riders left trains and walked along guideways unescorted Monday - many more than last Thursday - while others were escorted out by attendants.
said the presence of passengers on guideways again caused the shutdown to last longer than if passengers had followed instructions, stayed on board and enabled the trains to resume movement sooner.
admitted there's little that can be done to block illegal exits - she
said issuing tickets would "add insult to injury" - so the focus will be educating people about the danger.
"The electrical charge on the line can be there for quite some time after a shutdown such as this and people do risk being electrocuted if they touch the wrong part of the track," she
"We completely understand the high level of frustration and the fear and panic people are experiencing but we ask people to recognize the danger and be as patient as they can be."
Prying doors open in several trains meant they wouldn't close later and then attendants couldn't manually drive them back to stations, Drennan
"I think that frightened a lot of people," said Drennan
, who advised passengers in future shutdowns without announcements to seek updates via smartphone and then relay them to other passengers in the same train.