Founder, CEO Q-Principle Inc
With over 25 years of experience in the operational field of the service industry in six different countries, Stangenberg
developed a tremendous understanding of service excellence and the importance of service engagement between associates and guests, members or customers.
taught the school of service in many countries and owned and operated private service schools in Aruba and Maui.
His experience as an executive hotel director required him to play a constant role as a coach and trainer, understanding how to engage employees on all levels.
upbeat, interactive and motivational style of facilitating "blended learning" has touched and influenced associates and leaders in all areas of hotels, clubs and restaurant organizations.
has received numerous leadership awards and is currently used by world leading resorts and clubs as the master coach, responsible for employee and leadership development.
facilitates fluently in English and German.
Austin functions as an active speaker and coach and works as the personal speaking coach with the CEO of Q-Principle
, Andy Stangenberg