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2016-04-15T00:00:00.000Z

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Andrew P. Peck

Director of Operations

Moran Consulting Inc

HQ Phone: (773) 388-9441

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Moran Consulting Inc

833 West Belle Plaine # 1

Chicago, Illinois 60613

United States

Company Description

Since 1997, Moran has created customized customer service training solutions for more than 500 organizations in a variety of industries across the world. We partner with organizations to build a high performance culture, align strategic vision with employ ... more

Find other employees at this company (31)

Background Information

Employment History

Technology Integration

Washington State Investment Board

Correspondent

Daily Herald

Education

Bachelor's degree

Journalism

Indiana University

Web References (7 Total References)


Andrew Peck Project Manager & ...

moraninc.com [cached]

Andrew Peck Project Manager & Facilitator

Andrew has been a successful project manager and facilitator with Moran consulting for seven years, serving as the primary client relationship and project manager for every Moran client. Andrew excels at managing large scale projects, complex organization-wide initiatives, and communicating the important principles behind delivering excellent customer service. His passion for service makes him an advocate for Service Essentials™ training in partner organizations, and he delivers dynamic customer service training programs for our clients, like the AISO Public Library in Monterrey, California, and the State of Virginia.
Andrew is an expert at crafting and analyzing client surveys, data collection and competency development processes. Recently, he orchestrated a complex organizational redesign for the Washington State Investment Board, working closely with the client's IT department and external vendors to manage new technology integration for the organization.
Andrew holds a Bachelor's degree in Journalism from Indiana University. Prior to joining the Moran team Andrew worked as a reporter for several media outlets including the Indianapolis Star and Daily Herald newspapers. He also served as the Community Relations Coordinator for the Indiana Public Library system. With over fifteen years of professional work experience in customer service, journalism, public relations and marketing, Andrew has become the expert case study writer for Moran Consulting, crafting thousands of case studies for client training materials.
Andrew Peck Headshot


Customer Service Training. Service Essentials. Moran Consulting Inc providing customer service training programs.

www.customerservicetraining.net [cached]

Andrew Peck, Director of Operations As a leader with Moran Consulting, Andrew truly lives our motto "we practice what we preach" when it comes to service. As an experienced customer service professional, Andrew has tremendous passion for giving exceptional service. Andrew oversees all operations at Moran Consulting, while also serving as the Senior Director of Business Development. He is an expert at formulating customer service training and development solutions. With over 10 years of professional work experience in customer service, journalism, public relations and marketing, he excels at managing projects and making things easy for the customer he is serving.


Customer Service Training. Service Essentials. Moran Consulting Inc providing customer service training programs.

www.customerservicetraining.net [cached]

Andrew Peck, Director of Operations As a leader with Moran Consulting, Andrew truly lives our motto "we practice what we preach" when it comes to service. As an experienced customer service professional, Andrew has tremendous passion for giving exceptional service. Andrew oversees all operations at Moran Consulting, while also serving as the Senior Director of Business Development. He is an expert at formulating customer service training and development solutions. With over 10 years of professional work experience in customer service, journalism, public relations and marketing, he excels at managing projects and making things easy for the customer he is serving.


About Us | Aloha Print Group

www.alohaprintgroup.com [cached]

- Andrew Peck, Moran Consulting, Inc.

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Printing Services in Chicago | Aloha Print Group

www.alohaprintgroup.com [cached]

- Andrew P. Peck, Moran Consulting, Inc.

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