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This profile was last updated on 1/12/14  and contains information from public web pages and contributions from the ZoomInfo community.

Employment History


  • M.S.
  • B.A. degree , English
    Temple University
  • M.S. degree , Science and Technical Communication
    Drexel University
159 Total References
Web References
Andrea Ames ..., 12 Jan 2014 [cached]
Andrea Ames
STC Transformation Project, 16 Dec 2013 [cached]
SIGs:Andrea Ames , first vice president/SIG liaison
East Bay Society of Technical Communication--STC, 1 July 2003 [cached]
Andrea L. Ames M.S.
If this sounds like you, join Andrea L. Ames as she discusses human factors from a technical communicators perspective. She'll provide a basic overview of human factors, demonstrate the impact of two important factors on information design and architecture, and describe how you can become a more knowledgeable technical communicator in this area.
About our Presenter
Andrea L. Ames, M.S., is a technical communicator specializing in user-centered product interface and online information architecture and design, interaction design, and usability. She has more than 19 years of experience designing, developing, and producing usable technical and scientific information for products, software user interfaces, multimedia and online information systems, and print documentation.
Andrea is a Senior Information Developer at IBM Corporation, where she leads information development for a large data management product. She is an Associate Fellow and a member of the STC international Board of Directors (she will be President in 2004-05); coordinator for two University of California Extension technical communication certificates; and a published author and freelance writer. She teaches at the university level and speaks internationally at professional conferences.
Society News, 22 Feb 2006 [cached]
You can read STC President, Andrea Ames, argument in favor of the amendment on the Transformation web site (PDF).
presented by Andrea L. ..., 7 Sept 2013 [cached]
presented by Andrea L. Ames
How can we...accomplish more with less? smarter, not harder? ...get things done through people? more?
Join Andrea to learn more about the concept of influence as a critical leadership capability, its relationship to power, and how both can be used to benefit your company or client and add career value. She will show you some simple - but powerful - ways to find and embrace your personal power, so that you can begin to build your own influence capability.
About Andrea
Andrea Ames
Andrea L. Ames, M.S., is a Senior Technical Staff Member and Content Experience Strategist/Architect/Designer in IBM's CIO, where she enables strategic use of IBM's valuable content assets for the most client delight and success, as well as IBM business impact. With more than 30 years in the field, she is a Fellow and past President (2004-2005) of STC, a Distinguished Engineer of the ACM (the first technical communicator to achieve this distinction), a Senior Member of the IEEE, and a member of SWE, ASIS&T, IAI, UPA, and ATTW. She designed, coordinates, and teaches in the UCSC in Silicon Valley certificate program in Technical Writing and Communication, she has published two award-winning technical books and more than 50 papers and articles, and she speaks regularly at conferences and professional organization meetings around the world. Connect with her at
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