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This profile was last updated on 2/6/15  and contains information from public web pages and contributions from the ZoomInfo community.

Employment History

Board Memberships and Affiliations


  • M.S.
  • Bachelor of Arts degree , English
    Temple University
  • Master of Science degree , Science and Technical Communication
    Drexel University
167 Total References
Web References
Society News, 22 Feb 2006 [cached]
You can read STC President, Andrea Ames, argument in favor of the amendment on the Transformation web site (PDF).
Andrea ..., 29 Sept 2014 [cached]
Andrea Ames
Andrea L. Ames, M.S., is a Senior Technical Staff Member and Content Experience Strategist, Architect, and Designer on IBM's corporate information strategy team where she is responsible for driving broad initiatives to improve the total information experience (TIE). Prior to IBM, Andrea was an information strategy, architecture, and usability consultant, helping large and small businesses to engineer their product development processes to design and create information in ways that enhance product usability, increase and accelerate user productivity, increase product adoption and customer loyalty, and support business and marketing goals.
Andrea has 30 years of experience in technical communication. She is a Fellow and past President (2004-2005) of STC, a Distinguished Engineer of the ACM (the first technical communicator to achieve this distinction), a Senior Member of the IEEE, and a member of SWE, ASIS&T, IAI, UPA, and ATTW. Andrea designed, coordinates, and teaches in the UCSC Extension in Silicon Valley certificate program in Technical Writing and Communication for the University of California, Santa Cruz; she has published two award-winning technical books and more than 50 papers and articles; and she speaks regularly at conferences and professional organization meetings around the world.
STC Berkeley's Next Monthly Meeting, 11 June 2003 [cached]
About Andrea Andrea L. Ames, M.S., is a technical communicator specializing in user-centered product interface and online information architecture and design, interaction design, and usability. She has more than 19 years of experience designing, developing, and producing usable technical and scientific information for products, software user interfaces, multimedia and online information systems, and print documentation.
Andrea is a Senior Information Developer at IBM Corporation, where she leads information development for a large data management product. She is an Associate Fellow and a member of the STC international Board of Directors (she will be President in 2004-05); coordinator for two University of California Extension technical communication certificates; and a published author and freelance writer. She teaches at the university level and speaks internationally at professional conferences.
Society News, 15 Aug 2014 [cached]
Andrea Ames
by Andrea Ames
STC Transformation Project, 15 Aug 2014 [cached]
SIGs:Andrea Ames , first vice president/SIG liaison
Other People with the name "Ames":
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