Andrea L. Ames M.S.
If this sounds like you, join Andrea L. Ames
discusses human factors from a technical communicators perspective.
She'll provide a basic overview of human factors, demonstrate the impact of two important factors on information design and architecture, and describe how you can become a more knowledgeable technical communicator in this area.
About our Presenter
Andrea L. Ames, M.S., is a technical communicator specializing in user-centered product interface and online information architecture and design, interaction design, and usability.
has more than 19 years of experience designing, developing, and producing usable
technical and scientific information for products, software user interfaces, multimedia and online information systems, and print documentation.
Andrea is a Senior Information Developer at IBM Corporation, where she leads information development for a large data management product.
She is an Associate Fellow and a member of the STC international Board of Directors (she will be President in 2004-05); coordinator for two University of California Extension technical communication certificates; and a published author and freelance writer.
teaches at the university level and speaks internationally at professional conferences.