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2016-05-09T00:00:00.000Z

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Wrong Andrea Ames?

Ms. Andrea Ames L.

Distinguished Engineer

ACM

ACM

Background Information

Employment History

Quiltmaking Instructor
Idyll Point Studios

Affiliations

Senior Technical Staff Member (STSM) and Content Experience Strategist, Architect, and Designer
IBM Corporation

Senior Member
IEEE

Member
ASIS&T

Member
SWE

Member
IAI

Member
UPA

Member
Usability Sciences Corporation

Senior Member
Institute of Electronics and Electrical Engineers

Member
Association of Teachers of Technical Writing

Member
Society of Women Engineers

Member
Information Architecture Institute

Member
American Society for Information Science and Technology

Senior Technical Staff Member and Information Experience Strategist and Architect
Information Management User Technology organization of the IBM Software Group

Member
QPI SIG

Competition Liaison
Willamette Valley Chapter

Junior Fellow
San Diego Supercomputer Center

Senior Member
EasyStreet Online Services Inc

Senior Member
Sigma Tau Chi

Member
ATTW

President
STC NorthBay

Education


Silicon Valleys Technical Writing and Communication program
University of California , Santa Cruz

B.A.
English
Temple University in Philadelphia , PA

Bachelor of Arts degree
English
Temple University

M.A.

Stanford University

Master of Science degree
Science and Technical Communication
Drexel University

Ph.D.

Stanford University

Web References (193 Total References)


bio | The Lavacon Conference on Content Strategy and TechComm Management

lavacon.org [cached]

Andrea Ames

...
Andrea L. Ames, M.S., is a Senior Technical Staff Member and Content Experience Strategist, Architect, and Designer on IBM's corporate information strategy team where she is responsible for driving broad initiatives to improve the total information experience (TIE). Prior to IBM, Andrea was an information strategy, architecture, and usability consultant, helping large and small businesses to engineer their product development processes to design and create information in ways that enhance product usability, increase and accelerate user productivity, increase product adoption and customer loyalty, and support business and marketing goals.
Andrea has 30 years of experience in technical communication. She is a Fellow and past President (2004-2005) of STC, a Distinguished Engineer of the ACM (the first technical communicator to achieve this distinction), a Senior Member of the IEEE, and a member of SWE, ASIS&T, IAI, UPA, and ATTW. Andrea designed, coordinates, and teaches in the UCSC Extension in Silicon Valley certificate program in Technical Writing and Communication for the University of California, Santa Cruz; she has published two award-winning technical books and more than 50 papers and articles; and she speaks regularly at conferences and professional organization meetings around the world.


Andrea Ames - The LavaCon Conference

lavacon.org [cached]

Andrea Ames

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Andrea Ames
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Andrea Ames
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Andrea Ames IBM
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Join Andrea to learn more about:
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In this TED-like talk, Andrea will share the most critical approaches that she's found to boost influence and increase power at work. Join her for a few KPIs (key performance indicators), an entertaining story or two, and maybe even a surprise cape!
Biography
Andrea L. Ames, M.S., is a Senior Technical Staff Member and Enterprise Content Experience Strategist, Architect, and Designer on IBM's Enterprise Content team where she is responsible for driving broad initiatives to improve integrated content experience. Prior to IBM, Andrea was a content strategy, architecture, and usability consultant, helping large and small businesses to engineer their product development processes to design and create content in ways that enhance product usability, increase and accelerate user productivity, increase product adoption and customer loyalty, and support business and marketing goals.
Andrea has more than 30 years of experience in technical communication. She is a Fellow and past President (2004-2005) of STC, a Distinguished Engineer of the ACM (the first technical communicator to achieve this distinction), a Senior Member of the IEEE, and a member of SWE, ASIS&T, IAI, UPA, and ATTW. Andrea designed, coordinates, and teaches in the UCSC in Silicon Valley certificate program in Technical Writing and Communication; she has published two award-winning technical books and more than 50 papers and articles; and she speaks regularly at conferences and professional organization meetings around the world. Get all of her social connections, blog links, and more at about.me/andrealames.


Andrea ...

www.intelligentcontentconference.com [cached]

Andrea Ames

Andrea L. Ames, M.S., is a Senior Technical Staff Member and Enterprise Content Experience Strategist/Architect/Designer at IBM, where she enables strategic use of IBM's high-value content assets for the most client delight and success and highest business impact. She is a Fellow and past President (2004-05) of STC, a Distinguished Engineer of the ACM (the first technical communicator to achieve this distinction), a Senior Member of the IEEE, and a member of numerous other professional associations. She is the Program Chair for, and designed and teaches in, the UCSC in Silicon Valley certificate program in technical communication; has published two award-winning technical books and numerous papers and articles; and speaks regularly at conferences and professional organization meetings. @aames


News – TCUK 2016

technicalcommunicationuk.com [cached]

TCUK15 speaker - Andrea Ames to give a workshop on "Content Experience Leadership: Transforming Your Organization for Content Excellence". Facebook Twitter LinkedIn Share

Andrea Ames will give a workshop on "Content Experience Leadership: Transforming Your Organization for Content Excellence".
Andrea Ames
High-value content is a critical business asset, but our clients and employing organizations often don't realize the impact content can have on the overall customer experience - in particular, on purchase decisions and revenue, customer loyalty, and customer advocacy (the new business nirvana). And those who do recognize the impact typically have little or no skill and experience as content professionals. What to do?
Join Andrea for an exploration of the content ecosystem (content, experience, culture, process, and technology), and the critical factors across the ecosystem that can enable teams to design and deliver high-value content, communicate that to the business or client, and measure the impact.
...
TCUK15 Speaker - Andrea Ames to give a keynote presentation on "Boundaries? We Don't Need No Stinking Boundaries!" Facebook Twitter LinkedIn Share
Andrea Ames will be presenting on "Boundaries? We Don't Need No Stinking Boundaries! or: How I Learned to Stop Worrying and Love Change".
Andrea Ames
...
Expanding on the style of David Letterman and the Late Show Top Ten List, Andrea will describe her top 10 ways technical communicators should drive change and break boundaries.
...
TCUK15 keynote speaker - Andrea Ames
...
Andrea Ames is one of the keynote speakers at TCUK15.
Andrea Ames
...
Andrea Ames
Andrea L. Ames, M.S., is a Senior Technical Staff Member and Enterprise Content Experience Strategist/Architect/Designer in IBM's CIO, where she enables strategic use of IBM's high-value content assets for the most client delight and success and highest IBM business impact. She is a Fellow and past President (2004-05) of STC, a Distinguished Engineer of the ACM (the first technical communicator to achieve this distinction), a Senior Member of the IEEE, and a member of numerous other professional associations.
She is the Program Chair for, and designed and teaches in, the UCSC in Silicon Valley certificate programme in technical communication; has published two award-winning technical books and numerous papers and articles; and speaks regularly at conferences and professional organisation meetings.


Ellis Pratt – TCUK 2016

technicalcommunicationuk.com [cached]

TCUK15 speaker - Andrea Ames to give a workshop on "Content Experience Leadership: Transforming Your Organization for Content Excellence". Facebook Twitter LinkedIn Share

Andrea Ames will give a workshop on "Content Experience Leadership: Transforming Your Organization for Content Excellence".
Andrea Ames
High-value content is a critical business asset, but our clients and employing organizations often don't realize the impact content can have on the overall customer experience - in particular, on purchase decisions and revenue, customer loyalty, and customer advocacy (the new business nirvana). And those who do recognize the impact typically have little or no skill and experience as content professionals. What to do?
Join Andrea for an exploration of the content ecosystem (content, experience, culture, process, and technology), and the critical factors across the ecosystem that can enable teams to design and deliver high-value content, communicate that to the business or client, and measure the impact.
...
TCUK15 Speaker - Andrea Ames to give a keynote presentation on "Boundaries? We Don't Need No Stinking Boundaries!" Facebook Twitter LinkedIn Share
Andrea Ames will be presenting on "Boundaries? We Don't Need No Stinking Boundaries! or: How I Learned to Stop Worrying and Love Change".
Andrea Ames
...
Expanding on the style of David Letterman and the Late Show Top Ten List, Andrea will describe her top 10 ways technical communicators should drive change and break boundaries.
...
TCUK15 keynote speaker - Andrea Ames Facebook Twitter LinkedIn Share
Andrea Ames is one of the keynote speakers at TCUK15.
Andrea Ames
...
Andrea Ames
Andrea L. Ames, M.S., is a Senior Technical Staff Member and Enterprise Content Experience Strategist/Architect/Designer in IBM's CIO, where she enables strategic use of IBM's high-value content assets for the most client delight and success and highest IBM business impact. She is a Fellow and past President (2004-05) of STC, a Distinguished Engineer of the ACM (the first technical communicator to achieve this distinction), a Senior Member of the IEEE, and a member of numerous other professional associations.
She is the Program Chair for, and designed and teaches in, the UCSC in Silicon Valley certificate programme in technical communication; has published two award-winning technical books and numerous papers and articles; and speaks regularly at conferences and professional organisation meetings.

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